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Dhanlaxmi Bank Customer Care No. 044-4241 3000
Updated on Thursday, 13 February 2025 - 3:20pm
Organization:
Dhanlaxmi Bank Toll free Number(s):
- 1800 425 1747 (For Complaint/Query)
All India Number(s):
- 044-4241 3000 (For Phone Banking Service)
- 0487-661 3000(For Customer Service)
- 088-9355 3553 (To Disable/Enable Debit Cards)
- 080-6774 7700 (Missed Call Service for Account Balance)
Website:
Official Website IVRS Menu: 044-4241 3000
- Press 1: If You Are An Existing Customer
- Press 0: For Loss Of Card Or Fraud Reporting
- Press 1: For Account Related Information
- Press 2: For Credit Card
- Press 3: For Loan
- Press 4: For General Information
- Press 2: If You Are A New Customer
Emails
- customercare@dhanbank.co.in (For General Query)
- support@dhanbank.co.in (For Complaint)
Install Apps
Important Links
Missed Call Services
| Sr.No. | Service | Contact |
|---|---|---|
| 1 | Get instant SMS with your account(s) balances. | 080-67747700 |
| 2 | Get the last 3 months E-Statement of your A/cs to your mailbox. | 080-67747711 |
| 3 | Get the One Day E-Statement of your A/cs to your mailbox. | 080-67747733 |
| 4 | Disable/enable your Debit cards. | 088-93553553 |
Grievance Redressal
Level 1:
- For any query/complaint you can call at 18004251747 or mail at customercare@dhanbank.co.in
- You can also fill this Customer Complaint Form and Online Dispute Resolution Form
Level 2:
- If your query is still not resolved or you are not satisfied with the resolution provided at Level 1 you can contact your regional nodal officers:
| Sr.No. | Office | Name/Designation | Contact | Address | |
|---|---|---|---|---|---|
| 1 | Regional Office: North | Shri. Sreekumar M P,(DGM) - Regional Head North | 9582228950 | rodelhi@dhanbank.co.in | Dhanlaxmi Bank Ltd, Regional Office, Door No: 10185 A, Arya Samaj Road, Karol Bagh, New Delhi -110005 |
| 2 | Regional Office: West | Shri. Sunny George, (DGM) - Regional Head West | 9619357088 | ro.west@dhanbank.co.in | Dhanlaxmi Bank Ltd., Thirumallai House, Rd No: 29, Near Sion Hill Fort,Sion (East), Mumbai - 400022. |
| 3 | Regional Office, Hyderabad | Shri. Raghunath R, (AGM) - Regional Head Hyderabad | 8297203366 | hydoffice@dhanbank.co.in | Dhanlaxmi Bank Ltd. Trend Set Towers Ground Floor, 8-2-289/10, Road No. 2, Banjara Hills, Hyderabad, Telangana - 500 034 |
| 4 | Regional Office Tamil Nadu | Shri. Ramakrishnan S,(AGM) - Regional Head Tamil Nadu | 8939703733 | ro.chennai@dhanbank.co.in | Dhanlaxmi Bank Ltd, Regional Office, Om Sakthi Towers, No:163, Anna Salai, Chennai - 600002. |
| 5 | Corporate Office, Thrissur, Kerala | Shri. Premakumar R (CM) | 9539007125 | customer.complaint@dhanbank.co.in | Dhanlaxmi Bank Ltd., Corporate Office, Punkunnam, Thrissur Kerala - 680002 |
Level 3:
- If you have still not received the resolution or you are not satisfied with the resolution provided at Level 3 then you can contact at the details given below:
- Contact No.: 0487-7107151
- Email: customer.complaint@dhanbank.co.in
- Address: Dhanlaxmi Bank Ltd. Corporate Office,
Punkunnam, Thrissur Kerala - 680002
Level 4
- If your query is not resolved or you are not satisfied with the resolution provided at the above levels, then you can escalate your complaint to Central Banking Ombudsman at:
- Contact No.: 14448 (9:30am-5:15pm)
- Address: Centralised Receipt and Processing Centre (CRPC),
Reserve Bank of India, 4th Floor,
Sector 17, Chandigarh - 160017
- You can also lodge complaint online through RBI Complaint Management System (CMS) Portal
Administrative Offices
| Sr.No. | Location | Contact | Address | |
|---|---|---|---|---|
| 1 | Thiruvananthapuram | 0471-2577410, 0471-2577510, 0471-2473766 | rotvm@dhanbank.co.in | Dhanlaxmi Bank Ltd, Regional Office. TC30/1398/4, Amrith Plaza, 2nd Floor, Nalumukku Junction, Pettah(PO), Thiruvananthapuram - 695024 |
| 2 | Delhi | 011-28757336, 011-28757338, 011-28757335 | rodelhi@dhanbank.co.in | Dhanlaxmi Bank Ltd, Regional Office, Door No: 10185 A, First Floor, Arya Samaj Road, Karol Bagh, New Delhi -110005 |
| 3 | Ernakulam | 0484-6615000, 0484-6615079 | roekm@dhanbank.co.in | Dhanlaxmi Bank Ltd, Regional Office, Dhanalakshmi Buildings, 1st Floor, Marine Drive, Kochi, Kerala - 682031 |
| 4 | Mumbai | 022-24020095, 022-24020029 | ro.west@dhanbank.co.in | Dhanlaxmi Bank Ltd, Regional Office, Ground Floor,Thirumalai House, Near Sion Hill Fort, Road No. 29, Sion (E), Mumbai, Maharashtra - 400022 |
| 5 | Kozhikode | 0495-2720205, 0495-2720120 | calicut.ro@dhanbank.co.in | Dhanlaxmi Bank Ltd, Regional Office, Essay Tower Ground Floor, Jail Road Kozhikode – 673004 |
| 6 | Chennai | 044-49037098, 044-49037082 | ro.chennai@dhanbank.co.in | Dhanlaxmi Bank Ltd, Regional Office, 104 & 107, Second Floor, Om Sakthi Towers No.163, Anna Salai Chennai - 600002 |
| 7 | Thrissur | 0487-6627030, 0487-6627036 | rotcr@dhanbank.co.in | Dhanlaxmi Bank Ltd, Regional Office, Dhanalakshmi Buildings Punkunnam Thrissur - 680002 |
| 8 | Hyderabad | 040-23547236 | hydoffice@dhanbank.co.in | Dhanlaxmi Bank Ltd, Regional Office, Trend Set Towers, Ground Floor, 8-2-289/10, Road No.2, Banjara Hills, Hyderabad, Telangana- 500034 |
NEFT/RTGS Cell
Dhanlaxmi Bank, DLB Bhavan,
Punkunnam, Thrissur 680 002.
Phone: 0487-6627046, 0487-6627084
E
mail: rtgs@dhanbank.co.in, neft@dhanbank.co.in
NRI Contact
Dhanlaxmi Bank Corporate Office,
Poonkunnam, Thrissur -680 002
Ph: 0487-7107486
Email Id: nricell@dhanbank.co.in
Vigilance Contact
Name: Balasubramanian A D, Chief Vigilance Officer
Contact No.: 0487-7107565, 0487-7107566, 9539003279
Email: balasubramanianad@dhanbank.co.in, vigilance@dhanbank.co.in
Offices Address
| Sr.No. | Office | Contact | Address |
|---|---|---|---|
| 1 | Registered Office | 0487-2999711 | Dhanlaxmi Bank Ltd. Dhanalakshmi Buildings P.B No.9 , Naickanal, Thrissur. Kerala - 680001 |
| 2 | Corporate Office | 0487-7107100 | Dhanlaxmi Bank Ltd., Corporate Office, Punkunnam, Thrissur, Kerala-680002 |
