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Vidal Health Insurance TPA Customer Care No.
Updated on Tuesday, 21 January 2025 - 3:16pm
Organization:
Vidal Health Insurance TPA Toll free Number(s):
- 1800 425 7878 (For Customer Support)
- 1800 120 3348 (Senior Citizen Helpline Number)
All India Number(s):
- 080-4012 5678 (For Contact Support)
- 080-4626 7070 (Alternate No. For Senior Citizen Helpline)
- 022-4892 6099 (For Missed Call Service)
- 95133 30000 (For WhatsApp Support)
Website:
Official Website Emails
- care@vidalhealthtpa.com (For Contact Support)
- info@vidalhealth.com (For Support)
- help@vidalhealthtpa.com (For Query)
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Important Links
Location Wise Helpline Numbers
| Sr No. | Location | Contact |
|---|---|---|
| 1 | Karnataka, Andhra Pradesh, Telangana | 18604250251, 080-46267018 |
| 2 | North And East region, Gujarat | 18604250261, 080-46267068 |
| 3 | Maharashtra | 18604250254, 080-46267021 |
| 4 | Tamilnadu | 18604250253, 080-46267020 |
| 5 | Kerala | 18604250252, 080-46267019 |
| 6 | Pan India | 18004257878, 080-46267018 |
Claim Process
- For query related to claim process firstly you have to contact to the customer support center at the details given below:
Contact No.: 080-40125678, 18001203348 (Senior Citizen Helpline Number)
Email: care@vidalhealthtpa.com , help@vidalhealthtpa.com
Address: Vidal Health Insurance TPA Pvt. Ltd, Tower 2,
1st floor, SJR I Park, Plot No: 13, 14, 15, EPIP Area,
Whitefield, Bangalore - 560066 - You can make a claim request via fill this Claim Intimation Form
- You can also visit your nearest branch and visit Hospital Network
Zone Wise Branch Details
| Sr No | City | Address |
|---|---|---|
| South Zone | ||
| 1 | Bangalore | Vidal Health Insurance TPA Services, Maruthi Industrial Estate, 2nd Floor, Phase I, Sy No. 135, 1, Unit-3, Hoodi |
| 2 | Chennai | Vidal Health Insurance TPA Services, Anmol Palani, No. 88, GN Chetty Road, 2nd Floor, T Nagar |
| 3 | Cochin | Vidal Health Insurance TPA Services, Door No. 40, 3232, Second Floor, S L Plaza, Palarivattom |
| 4 | Coimbatore | Vidal Health Insurance TPA Services, No. 36, 20, 3rd Floor, Ashirwad Building, D B Road, Opp to Bharat Petrol Bunk |
| 5 | Hubli | Vidal Health Insurance TPA Services, 4th Floor, Bhagya Lakshmi Complex, Opp. to “Ramesh Bhavan”, Keshwapur |
| 6 | Hyderabad | Vidal Health Insurance TPA Services, H.NO:6-3-347, 22, 6, Flat No.501, 5th Floor, Durga Thulasi Apartments,Panjagutta |
| 7 | Mangalore | Vidal Health Insurance TPA Services, No. 202, 203, 2nd Floor, City Plaza, Shedigudda |
| 8 | Thiruvananthapuram | Vidal Health Insurance TPA Services, Raveela Building, TC 82, 5723(4), 2nd Floor, Door No. SF01 |
| 9 | Vishakhapatnam | Vidal Health Insurance TPA Services, D.NO.50-94-19, 1, NR Bhavan, Ground Floor Shantipuram |
| North Zone | ||
| 10 | Amritsar | Vidal Health Insurance TPA Services, 122-123, First Floor, Deep Complex Court Road |
| 11 | Chandigarh | Vidal Health Insurance TPA Services, SCI 98, INDUSTRIAL AREA, Phase 2 |
| 12 | Dehradun | Vidal Health Insurance TPA Services, Ground floor, No. 30, Windlass Shopping Complex, 11-A, Rajput Road |
| 13 | Faridabad | Vidal Health Insurance TPA Services, Plot No. 116 M, first floor NIIT 5, Near by Dayanand College |
| 14 | Indore | Vidal Health Insurance TPA Services, 306, 3rd Floor, Shreevardhan Complex, 4-RNT Marg |
| 15 | Jaipur | Vidal Health Insurance TPA Services, S-10, 2nd Floor Above Vipul Motors Showroom, Shyam Nagar |
| 16 | Jodhpur | Vidal Health Insurance TPA Services, 102, Jodhana Arcade 1, Behind Indian Oil Petrol Pump |
| 17 | Ludhiana | Vidal Health Insurance TPA Services, SCO 121, 4th floor, Cabin No. 401, Feroze Gandhi Market |
| 18 | Bhopal | Vidal Health Insurance TPA Services, MF-32, C-Block, Mezzanine Floor, Block C, Mansarovar Complex |
| 19 | Kanpur | Vidal Health Insurance TPA Services, 313, 3rd Floor, City Centre, The Mall |
| West Zone | ||
| 20 | Ahmedabad | Vidal Health Insurance TPA Services, 2nd floor, 202, Binali Complex, Opp Torrent Power Zonal Office, Near AEC Cross Road, Naranpura |
| 21 | Mumbai | Vidal Health Insurance TPA Services, Office No. 516, 5th Floor, B-Wing, Chintamani Plaza, Mohan Studio Compound, Andheri East |
| 22 | Pune | Vidal Health Insurance TPA Services, Trion IT Park, 6th Floor, Pune-Ahmednagar Road, Wadgaon Sheri |
| 23 | Surat | Vidal Health Insurance TPA Services, C - 407, 4th floor, International Trade Centre (ITC), Majura gate, B, s Radha Krishna Hotel |
| 24 | Vadodara | Vidal Health Insurance TPA Services, 449, Phoenix Complex, Near Suraj Plaza, Siyajiganj |
| East Zone | ||
| 25 | Guwahati | Vidal Health Insurance TPA Services, House No:42, Bishnujyoti path, Hatigaon, Dispur |
| 26 | Kolkata | Vidal Health Insurance TPA Services, 19, R N Mukherjee Road, Main Building, 2nd Floor |
| 27 | Patna | Vidal Health Insurance TPA Services, Mezzanine Floor of shop no 8, Grand Shere Apartment, Exhibition Road Crossing |
For Complaint/ Grievance
Level 1:
- For query/ complaint then firstly you have to contact to the Grievance Cell at the details given below:
Contact No.: 080-40125678, 18001203348 (Senior Citizen Helpline Number)
Email: care@vidalhealthtpa.com , help@vidalhealthtpa.com
Address: Vidal Health Insurance TPA Pvt. Ltd, Tower 2,
1st floor, SJR I Park, Plot No: 13, 14, 15, EPIP Area,
Whitefield, Bangalore - 560066 - You can also fill this Grievance Form or visit your nearest branch
Level 2:
- If your query is not resolved within 7 days then you can email to the Grievance Manager at grievance.escalation@vidalhealthtpa.com
Level 3:
- If your query is not resolved then you can email to the Chief Administrative Officer at cao@vidalhealthtpa.com
Level 4:
- If your query is not resolved then you can email to the Chief Executive Officer at ceo@vidalhealthtpa.com
- You can also lodge your complaint online through Council for Insurance Ombudsman (CIO) or Insurance Regulatory and Development Authority (IRDA)
Download Forms
Offices Address
Contact No.: 080-40125678
Fax No.: 080-28418216 (Same For All)
| Sr No. | Office | Address |
|---|---|---|
| 1 | Registered Office | Vidal Health Insurance TPA Pvt. Ltd, Tower 2, 1st floor, SJR I Park, Plot No: 13, 14, 15, EPIP Area, Whitefield, Bangalore - 560066 |
| 2 | Head Office | Vidal Health Insurance TPA Pvt. Ltd, 515 and 531, Udyog Vihar, Phase V, Gurgaon, Haryana - 122016 |
Comments
Accidental Policy Detail
Dear Sir,
I my self Arvind K Prasad, employee coed SH41349.
I have sand the first mail at 19August2019 and second mail 20nd August 2019
But still not I am not getting any kind of detail from your side.
Kindly tell us why you people not reply yet.
Regards
Arvind K Prasad
Relationship Manager
Emp- SH41349
contact number
Dear Vidal Team,
My name is Jolly Raju, from India part of Kerala ,pathanapuram ,one of your customer, but we try to contact you not answering,please provide me nearest branch office contact number,
Thanks.,