Email

• customercare@aavas.in (For Customer Query)

Install App

Important Links

• For Support/Feedback
• Branch Locator
• Frequently Asked Questions

SMS Service

• Send SMS 'GHAR' to 56677 to this from your registered mobile number .

For Complaint

Level 1:

• If you have any query/complaint regarding home loan then firstly contact customer support at the details given below:
  Toll Free No.: 18002088820
  Contact No.: 0141-6618888
  Email: customercare@aavas.in

Level 2:

• If you query not resolved then you can visit nearest Aavas Financiers Limited branch and submit your
  complaint/grievance in complaint & grievance register maintained at the branches
• Branch will respond to your query within 15 days .
  Timing : 9:30am-6:30pm

Level 3:

• If your query not resolved within 15 days then you can contact nodal officers at the details given below :
  Contact No.: 0141-4659230 , 8003999547
  Email: pratibha.sharma@aavas.in
  Address: Aavas Financiers Limited 
  201-202, 2nd Floor, Southend Square
  Mansarovar Industrial Area, Jaipur-302020

Level 4:

• If you query not resolved within 30 days then you can directly lodge your complaintat National Housing Bank at :
  National Housing Bank,
  Complaint Redressal Cell 4th Floor, Core- 5A, India Habitat Centre,
  Lodhi Road, New Delhi- 110 003
• You can also lodge complaint online through National Housing Bank or through Complaint Management Sytem (CMS) Portal .

Corporate Address

Aavas Financiers Limited
2nd Floor, Southend Square,
201-202, Daga Path, Industrial Area,
Hans Vihar, RIICO Industrial Area,Mansarovar,
Jaipur, Rajasthan 302020

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