Centralized Public Grievance Redressal System (CPGRAMS)

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Public Grievances Officers

Any Grievance sent by email will not be attended to / entertained. Please lodge your grievance at the website

Name Designation Phone Number Dealing with grievances
related to
Shri. Mukul Dixit Under Secretary 011-23014155 Prime Minister Office
- Joint Secretary 011-23743139 Cabinet Secretariat
Shri J.G. Subramanian Deputy Secretary
(Admn, Estt. & Transport)
-- President's Secretariat

Director of Public Grievances, Department of Administrative Reforms & Public Grievances

  • Parthasarthy Bhaskar
    Director (PG)
    Phone: 011-23743030

Head of the Department, Department of Administrative Reforms & Public Grievances

  • Shri V. Srinivas
    Secretary
    Ph: 011-23742546

Nodal Authority For Appeal

S.No. Ministry/Department/Organisation Phone No/Fax/Email Email Address
1 Central Board of Direct Taxes (Income Tax) 011-23412480
delhi [dot] pdgit [dot] admin [dot] tps [at] incometax [dot] gov [dot] in Central Board of Direct Taxes Room no 523, Mayur Bhawan, Connaught Circus, New Delh
2 Central Board of Indirect Taxes and Customs 011-23379331
nitinanand [dot] irs [at] gov [dot] in Directorate General of Taxpayer Services, Room no 277, 2nd Floor, Central Revenue Building, I.P. Estate, New Delhi
3 Department for Promotion of Industry and Internal Trade 011-23062011-
jsadmin-dpiit [at] gov [dot] in Department for Promotion of Industry & Internal Trade, Room. No. 30-A, Udyog Bhawan, New Delhi
4 Department of Administrative Reforms and Public Grievances 011-23360208
jaya [dot] dubey [at] nic [dot] in Department of Administrative Reforms and Public Grievances Room No. 507, Sardar Patel Bhawal, New Delhi
5 Department of Agriculture and Farmers Welfare 011-23381305
s [dot] rukmani [at] nic [dot] in Department of Agriculture Co-operation and Farmers Welfare Room No. 189, 1st Floor, Krishi Bhavan, New Delhi
6 Department of Agriculture Research and Education 011-23046683
adg [dot] ict [at] icar [dot] gov [dot] in Room No.-03B Krishi Bhawan
7 Department of Animal Husbandry, Dairying 011-23389620
Gn [dot] singh13 [at] gov [dot] in Room No.248-C, C Wing, 2nd Floor, Krishi Bhawan, New Delhi
8 Department of Atomic Energy 022-22022492
as [at] dae [dot] gov [dot] in Department of Atomic Energy, Anushakti Bhavan, C.S.M. Marg, Mumbai
9 Department of Bio Technology 011-24232982
jsadmin [dot] dbt [at] nic [dot] in Department of Bio Technology 7th Floor, Room No. 711, Block 2, CGO Complex
10 Department of Chemicals and Petrochemicals 011-23386752
nk [dot] santoshi [at] nic [dot] in Department of Chemicals & Petrochemicals Room No.345, A Wing, Shastri Bhawan,New Delhi
11 Department of Commerce 011-23039442
asbhatia [at] gov [dot] in Room No. 303, Vanijya Bhawan, New Delhi
12 Department of Consumer Affairs 011-23386666
vineet [dot] mathur68 [at] nic [dot] in Department of Consumer Affairs, 456-C, Krishi Bhawan, New Delhi
13 Department of Defence Finance 011-20892210
grievancecgda [dot] dad [at] gov [dot] in Ulan Batar Road, Palam, Delhi Cantt
14 Department of Defence Production 011-23011-553
Jscoord-ddp [at] mod [dot] gov [dot] in Department of Defence Production, Room No.135-A, South Block, New Delhi
15 Department of Defence Research and Development 011-23016132
dghr [dot] hqr [at] gov [dot] in Room No. 202, DRDO Bhawan, Rajaji Marg, New Delhi
16 Department of Economic Affairs ACC Division 011-23095033
aparna [dot] bhatia [at] nic [dot] in Room No. 34-B, North Block New Delhi
17 Department of Empowerment of Persons with Disabilities 011-24364395
ddg-depwd [at] gov [dot] in Department of Empowerment of Persons with Disabilities (Divyangjan) 5th Floor, Pt Deen Dayal Antyodaya Bhawan CGO Complex, New Delhi
18 Department of Ex Servicemen Welfare 011-23011-804
jsesw [at] nic [dot] in Department of Ex Servicemen Welfare, 99-A South Block, DHQ PO New Delhi
19 Department of Expenditure 011-23093290
thanglemlian [dot] ds [at] nic [dot] in D/o Expenditure Room No.74-B, North Block, New Delhi
20 Department of Fertilizers 011-23389839
anil [dot] phulwari [at] nic [dot] in Shastri Bhawan, New Delhi
21 Department of Financial Services (Banking Division) 011-23346785
sobo3-dfs [at] nic [dot] in Department of Financial Services, Jeevan Deep Builiding, New Delhi
22 Department of Financial Services (Insurance Division) 011-23346785
sobo3-dfs [at] nic [dot] in Department of Financial Services, Jeevan Deep Builiding, New Delhi
23 Department of Financial Services (Pension Reforms) 011--23342287
dakshita [dot] das [at] nic [dot] in Department of Financial Services (Pension Reforms) Room No. 36, 3rd Floor, Jeevan Deep Building, Sansad Marg, New Delhi
24 Department of Fisheries 011--23383781
sagar [dot] mehra [at] nic [dot] in Room No. 482 Krishi Bhawan New Delhi
25 Department of Food and Public Distribution 011-23382956
jsstg [dot] fpd [at] nic [dot] in Department of Food and Public Distribution Room No.184, Krishi Bhawan, New Delhi
26 Department of Health & Family Welfare 011-23063276
Robert [dot] elangbam [at] gov [dot] in Department of Health and Family Welfare, Nirman Bhawan, New Delhi
27 Department of Health Research 011-23736218
sn [dot] jasra38 [at] nic [dot] in Department of Health Research, Room No. 225, Indian Red Cross Society Building, 1, Red Cross Road, NEW DELHI
28 Department of Heavy Industry 011-23062714
laltana [dot] chhangte [at] nic [dot] in Department of Heavy Industries Room No. 123-B, Udyog Bhawan New Delhi
29 Department of Higher Education 011-23381484
Mrutyunjay [dot] b [at] nic [dot] in M/o Education, D/o Higher Education, Room No.110-C,Shastri Bhawan, New Delhi
30 Department of Investment & Public Asset Management 011-24368037
sen [dot] parama68 [at] gov [dot] in DIPAM Room No.423 , 4th Floor Block No. 14 CGO Complex, Lodhi Road New Delhi
31 Department of Justice 011-23385020
jsa2j-doj [at] gov [dot] in 26, MAN SINGH ROAD, NEW DELHI
32 Department of Land Resources 011-23062454
pka [dot] kareem [at] nic [dot] in Department of Land Resources, Room No. 12, Ground Floor, NBO Building, Nirman Bhawan, New Delhi
33 Department of Military Affairs 011-23011-410
jsg [at] nic [dot] in Department of Military Affairs, Room No.97, South Block, New Delhi
34 Department of Official Language 011-23538155
rk [dot] singh92 [at] nic [dot] in Room No.14, NDCC II Bhawan Jaisingh Road, New Delhi
35 Department of Pension and Pensioners Welfare 011-23350012
ruchirmittal [dot] cgda [at] nic [dot] in DoPPW
36 Department of Personnel and Training 011-23093668
som [dot] sharma [at] nic [dot] in Room No. 278A, North Block, New Delhi
37 Department of Posts 011-23096087
ddgpgq [at] indiapost [dot] gov [dot] in dak bhawan
38 Department of Revenue 011--23094595
jsrev [at] nic [dot] in D/o Revenue, Room No.46, North Block, New Delhi
39 Department of Rural Development 011-23386173
kalyani [dot] mishra [at] nic [dot] in Ministry of Rural Development, India Habitat Centre, New Delhi
40 Department of School Education and Literacy 011-23386232
jsad-moe [at] gov [dot] in Room No.107 A-D Wing, Shastri Bhawan, New Delhi
41 Department of Science and Technology 011-26516077
a [dot] dhanlakshmi [at] nic [dot] in Department of Science and Technology, Technology Bhavan, New Mehrauli Road, New Delhi-110016
42 Department of Social Justice and Empowerment 011--23388837
Kumar [dot] ss [at] nic [dot] in Department of Social Justice and Empowerment Room No. 643 A Wingh, Shastri Bhawan, New Delhi
43 Department of Space 080-22172303
sandhyavs [at] isro [dot] gov [dot] in Department of Space Antriksh Bhawan New B.E.L.Road Bengaluru
44 Department of Sports 011-23384152
js-develop-sports [at] gov [dot] in D/o Sports Room No. 504-B, Shastri Bhawan, New Delhi
45 Department of Telecommunications 011-23221231
ddgpg-dot [at] nic [dot] in Department of TelecommunicationsRoom No 612, Manager DoorsancharBhawan,Old Minto Road, New Delhi
46 Department of Youth Affairs 011-23384152
js-develop-sports [at] gov [dot] in Ministry of Youth Affairs and Sports, Room No. 504-B, Shastri Bhawan, New Delhi
47 Legislative Department 011--23387095
k [dot] biswal [at] nic [dot] in Legislative Department Ministry of Law and Justice, Legislative Department, Room No.423, A Wing, Shastri Bhavan, New Delhi
48 Ministry of Ayush 011-24656948
satyajit [dot] paul [at] gov [dot] in Ministry of Ayush, AYUSH BHAWAN, B Block, GPO Complex, INA, New Delhi
49 Ministry of Civil Aviation 011-24616303
jsskm [dot] moca [at] nic [dot] in M/o Civil Aviation, Room No.273, 2nd Floor, B-Block,Rajiv Gandhi Bhawan, Safdarjung Airport,New Delhi
50 Ministry of Cooperation 011-20849005
as-coopn [at] gov [dot] in Delhi
51 Ministry of Corporate Affairs 011-23389602
richa [dot] kukreja [at] mca [dot] gov [dot] in Department of Corporate Affairs, Kota House, New Delhi
52 Ministry of Culture 011-23075342
gurmeet [dot] chawla [at] gov [dot] in ASI HQ
53 Ministry of Development of North Eastern Region 011--23022386
anu [dot] chagti [at] nic [dot] in M/o Development of North East Region, Vigyan Bhawan Annexe, New Delhi
54 Ministry of Drinking Water and Sanitation 011-24369832
kamalakanta [dot] nath [at] gov [dot] in 6th floor, Pt. Deendayal Antyodaya Bhawan, CGO Complex, Lodhi Road, New Delhi
55 Ministry of Earth Sciences 011-24629528
js [at] moes [dot] gov [dot] in Ministry of Earth Science Room No.102, Prithvi Bhawan, Lodhi Road, New Delhi
56 Ministry of Electronics & Information Technology 011-24364739
tulikapandey [at] gov [dot] in 6, CGO Complex, Electronics Niketan, New Delhi
57 Ministry of Environment, Forest and Climate Change 011-24695317
Rita [dot] khanna [at] nic [dot] in Ministry of Environment, Forest and Climate Change Vayu Wing, 2nd Floor, Indira Paryawaran Bhawan, New Delhi
58 Ministry of External Affairs 011-23387013
jscpo [at] mea [dot] gov [dot] in Ministry of External Affairs, PSP Division, Patiala House Annexe, TilakMarg, New Delhi
59 Ministry of Food Processing Industries 011-26492476
as-mofpi [at] gov [dot] in Ministry of Food Processing Industries Room No.-208, Panchsheel Bhawan, August Kranti Marg, New Delhi
60 Ministry of Home Affairs 011-23092392
jscpg-mha [at] nic [dot] in Room No. 188, North Block New Delhi
61 Ministry of Housing and Urban Affairs 011-23061397
dinesh [dot] kapila [at] nic [dot] in Room No. 232-C,Nirman Bhawan, New Delh
62 Ministry of Information and Broadcasting 011-23074326
rk [dot] jena [at] gov [dot] in Room No. 543-A, A-Wing, Shastri Bhawan, New Delhi
63 Ministry of Labour and Employment 011-23714820
nagesh [dot] kumarsingh [at] nic [dot] in Ministry of Labour and Employment, Room No.312, Shram Shakti Bhawan, Rafi Marg,New Delhi
64 Ministry of Micro Small and Medium Enterprises 011-23062081
js [dot] afi-msme [at] gov [dot] in Ministry of Micro Small and Medium Enterprises Room No. 49, Ground Floor Udyog Bhawan New Delhi
65 Ministry of Minority Affairs 011-24364279
ddg-mma [at] gov [dot] in Ministry of Minority Affairs , Pt Deen Dayal Antoydaya Bhawan, CGO Complex, Lodhi Road, New Delhi
66 Ministry of New and Renewable Energy 011-20849138
miniprasanna [dot] k [at] nic [dot] in Room No. 615, AAUB, Opposite CGO Complex, Lodhi Road
67 Ministry of Panchayati Raj 011-23725302
behera [dot] bk [at] nic [dot] in 9th Floor, Jeevan Bharati Building, New Delhi
68 Ministry of Parliamentary Affairs 011-23034734
asmpa [at] gov [dot] in R.No.87, Parliament House,New Delhi
69 Ministry of Petroleum and Natural Gas 011-23380025
rohit [dot] mathur [at] nic [dot] in Shastri Bhawan,New Delhi
70 Ministry of Power 011-23714168
afzal_mdp [at] nic [dot] in Ministry of Power, Shram Shakti Bhawan, Rafi Marg, New Delhi
71 Ministry of Railways ( Railway Board) 011-23382112
amc [at] rb [dot] railnet [dot] gov [dot] in Ministry of Railways , Rail Bhawan New Delhi
72 Ministry of Road Transport and Highways 011-23753991
k [dot] chaturvedi [at] gov [dot] in Room No.323, Transport Bhawan,SansadMarg, New Delhi
73 Ministry of Skill Development and Entrepreneurship 011-23465855
suparna [dot] edu [at] nic [dot] in Ministry of Skill Development and Entrepreneurship Room No.325, Shram Shakti Bhawan, Rafi Marg, New Delhi
74 Ministry of Statistics and Programme Implementation 011-26105416
tq [dot] mohammad [at] gov [dot] in Ministry of Statistics & Programme Implementation Room no. 504, level 5, block 6, East Block, RK Puram, New Delhi
75 Ministry of Steel 011-23061250
sanjay [dot] roy14 [at] nic [dot] in Ministry of Steel Udyog Bhawan, New Delhi
76 Ministry of Textiles 011-23063117
js-ajaygupta [at] gov [dot] in Udyog Bhawan, New Delhi
77 Ministry of Tourism 011-23714202
sanjay [dot] singh1 [at] nic [dot] in Ministry of Tourism 7st floor, 36 Janpath, New Delhi
78 Ministry of Tribal Affairs 011-23383622
js-mota [at] tribal [dot] gov [dot] in Ministry of Tribal Affair, Shastri Bhawan, New Delhi
79 Ministry of Water Resources, River Development & Ganga Rejuvenation 011-24699496
priyanka [dot] kulshreshtha [at] nic [dot] in Room No. 01, B Wing, 2nd Floor, Lok Nayak Bhawan, New Delhi
80 Ministry of Women and Child Development 011-23388612
pallavi [dot] agarwal [at] gov [dot] in Ministry of Woman and Child Development Shastri Bhawan New Delh
81 NITI Aayog 011-23096545
ks [dot] rejimon [at] nic [dot] in RoomNo. 233 NITI Aayog, Sansad Marg, New Delhi
82 O/o the Comptroller & Auditor General of India 011-23238592
pdstaff [at] cag [dot] gov [dot] in 9, Deen Dayal Upadhayaya Marg, New Delhi
83 Securities and Exchange Board of India 022-26449230
sahil [at] sebi [dot] gov [dot] in OIAE-IGRD, Securities and Exchange Board of India SEBI Bhavan, II BKC, Plot No. C-7, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra
84 Unique Identification Authority of India 011-23478453
rahul [dot] kumar [at] uidai [dot] net [dot] in Unique Identification Authority of India, 6th Floor, UIDAI Headquarter Building, Bangla Sahib Road, Gole Market, New Delhi

Redress Process Flow Chart

Nodal PG Officers

Central Government

S.No. Ministry/Department/Organisation Nodal Public Grievance Officer Name and Designation Phone No/Fax/Email Email Address
1 Administrative Reforms and Public Grievances - PG Division Parthasarthy Bhaskar
Deputy Secretary
011-23743030
partha [dot] bhaskar [at] gov [dot] in
2 Agriculture and Farmers Welfare Sahdev Singh
Deputy Secretary PG
011-23073102
sahdevsingh [dot] 68 [at] gov [dot] in
3 Agriculture Research and Education Khamkhan Paova Guite
Director
011-23046678
kk [dot] guite [at] nic [dot] in
4 Animal Husbandry, Dairying Shri G.N. Singh
Joint Secretary GC
011-23389620
gn [dot] singh13 [at] nic [dot] in
5 Atomic Energy Shri E. Ravendiran IAS
Director - Secretariat Coordination Secion
022-22022174
diradmn [at] dae [dot] gov [dot] in
6 Ayush Rohtas Bhankhar
Director
011-24651644
rohtas [dot] bhankhar [at] nic [dot] in
7 Bio Technology Pankaj Upadhyay
DS - PGRC
011-24364062
pankajupadhyay [dot] dad [at] gov [dot] in
8 Central Board of Direct Taxes (Income Tax) Sh. Ramesh Chand
Joint Director of Income Tax TPS-II
011-23416133
delhi [dot] dittps2 [at] incometax [dot] gov [dot] in
9 Central Board of Excise and Customs Shri Anuj Kumar Pandey
Additional Director
011-23705893
anujk [dot] pandey [at] gov [dot] in Directorate General of Taxpayer Services, Room no 168, Ist Floor, Central Revenue Building, I.P. Es tate, New Delhi
10 Chemicals and Petrochemicals Ms. Divya Parmar
Economic Advisor
011-23386083
divya [dot] parmar [at] nic [dot] in
11 Civil Aviation Shri Ambuj Sharma
Deputy Secretary and PGO
011-24641912
ambujsharma [dot] 38 [at] nic [dot] in
12 Coal Shri Manik Chandra Pandit
Director
011-23385949
manikc [dot] pandit [at] nic [dot] in
13 Commerce Ms. Nidhi Mani Tripathi
Joint Secretary PG
011-23039400
jspg-doc [at] gov [dot] in
14 Consumer Affairs Ramesh singh
Deputy secretary
011-23071149
dirpg-ca [at] nic [dot] in
15 Cooperation Shri Shekhar Bose
Under Secretary
011-23387926
shekher [dot] bose [at] gov [dot] in
16 Corporate Affairs K. LAKSHMI PRASAD
Joint Director
011-23385285
klp [dot] prasad [at] mca [dot] gov [dot] in
17 Culture Arun Kumar
Deputy Secretary
011-23380136
arit-culture [at] gov [dot] in
18 Defence Shri D. K. Rai
JS MIS
011-23017828
usdpg-mod [at] gov [dot] in
19 Defence Finance Shri Vedveer Arya
Addl. Financial Advisor and Joint Secretary
011-23010159
vedveerarya [dot] dad [at] hub [dot] nic [dot] in
20 Defence Production Shri K V Ajith
Deputy Secretary Coord DDP
011-23019465
kv [dot] ajith [at] gov [dot] in
21 Defence Research and Development Dr. Sanjai Kumar Dwivedi
Sc G and Director Personnel
011-23007218
dte_pers [at] hqr [dot] drdo [dot] in
22 Development of North Eastern Region V. K. Balyan
Deputy Secretary
011-23794694
vk [dot] balayan [at] nic [dot] in
23 Drinking Water and Sanitation Sh. Ananjay Kumar Tiwary
Deputy Secretary
011-24368772
ananjay [dot] tiwary [at] gov [dot] in
24 Earth Sciences Dharkat R Luikang
Deputy Secretary
011-24669529
dharkat [at] nic [dot] in
25 Economic Affairs Ms. Aparna Bhatia
Adviser Admin
011-23092254
aparna [dot] bhatia [at] nic [dot] in
26 Electronics & Information Technology Ms. Tulika Pandey
Scientist-G and GC
011-24364458
tulikapandey [at] gov [dot] in
27 Empowerment of Persons with Disabilities Ms. Meena Kumari Sharma
Deputy Secretary
011-24369066
cpgramsdepwd [at] gmail [dot] com
28 Environment, Forest and Climate Change Shri Satyajit Mishra
Joint Secretary
011-20819232
satyajit [dot] mishra [at] nic [dot] in
29 Ex Servicemen Welfare Shri Tirth Ram
Deputy Secretary
011-23010244
ds-pg [at] desw [dot] gov [dot] in
30 Expenditure Shri Avinash K. Nilankar
Deputy Secretary
011-23095609
avinash [dot] n [at] gov [dot] in
31 External Affairs Shri T. Armstrong Changsan
Joint Secretary Psp And Cpo
011-23387013
jscpo [at] mea [dot] gov [dot] in
32 Fertilizers Anil Phulwari
Director Coordination
011-23389839
anil [dot] phulwari [at] nic [dot] in
33 Financial Services (Banking Division) Shri Surender Singh
Deputy Secretary
011-23346785
sobo3-dfs [at] nic [dot] in
34 Financial Services (Insurance Division) Sh Surender Singh
Deputy Secretary
011-23346785
sobo3-dfs [at] nic [dot] in
35 Financial Services (Pension Reforms) Pankaj Kumar Sharma
Joint Secretary
011-23344052
jsvig-dfs [at] nic [dot] in
36 Fisheries Sushil Kumar Jha
Deputy Secretary
011-23301338
sk [dot] jha65 [at] gov [dot] in
37 Food and Public Distribution Ms. Anita Karn
Joint Secretary Storage and PG
011-23382956
jsstg [dot] fpd [at] nic [dot] in
38 Food Processing Industries Shri. Minhaj Alam
Additional Secretary
011-26492176
minhaj [at] ias [dot] nic [dot] in
39 Health & Family Welfare Shri Samsul Haque
Deputy Secretary
011-23061675
samsul [dot] haque [at] nic [dot] in
40 Health Research Sanjeev Singh
Under Secretary
011-23736902
sanjeev [dot] singh81 [at] nic [dot] in
41 Heavy Industry Ms Mukta Shekhar
Joint Secretary
011-23063733
jsms-mhi [at] gov [dot] in
42 Higher Education Sh. Bherav Dutt
DS
011-23384721
bherav [dot] dutt [at] nic [dot] in Room No. 6,West Block 1,wing 6, R K Puram, 2nd Flo or,D/o Higher Education,Ministry of Education, New Delhi
43 Home Affairs S. M. I. Tanvir
DDG Co-ord.II
011-23438002
dircoord-mha [at] nic [dot] in
44 Housing and Urban Affairs Smt. Sneh Lata
DS
011-23062387
sneh [dot] lata71 [at] nic [dot] in
45 Information and Broadcasting C. Senthil Rajan
Joint Secretary
011-23382597
jsb2-moib [at] gov [dot] in
46 Investment & Public Asset Management Shri Shailendra Kumar
Joint Secretary
011-24364021
shailendra [dot] k [at] nic [dot] in
47 Justice Shri Anil Sharma
Deputy Secretary
011-23072139
sharma [dot] anil [at] nic [dot] in
48 Labour and Employment Shri V.Srikanth
Director and Nodal PGO
011-23719054
dirpg-mole [at] gov [dot] in
49 Land Resources Vijay Kaushik
Deputy Secretary
011-23063160
vijay [dot] kaushik [at] nic [dot] in
50 Legal Affairs U.N. Mishra
Public Grievanc
011-23387168
upendramishra-cwc [at] gov [dot] in 4th Floor, A-Wing, Shastri Bhawan, Dr. Rajendra Pr asad Rd. New Delhi
51 Legislative Department Shri Uttam Prakash
Deputy Secretary
011-23389014
admin1ld [at] nic [dot] in
52 Micro Small and Medium Enterprises Mr. Deepak Narang
Deputy Secretary
011-23062745
deepak [dot] narang [at] nic [dot] in
53 Military Affairs Colonel Ajaypal Singh
Director Coord Div
011-23013416
dircoord [dot] ec-dma [at] gov [dot] in
54 Mines Shri Rakesh Thapliyal
Under Secretary
011-23384225
rakesh [dot] thapliyal83 [at] nic [dot] in
55 Minority Affairs M L Sharma
Deputy Secretary
011-24306704
sharma [dot] mohan [at] nic [dot] in
56 New and Renewable Energy Mr. Pankaj Gupta
Dy. Secretary
011-20849129
pankaj [dot] gupta66 [at] nic [dot] in
57 NITI Aayog Vinod Kumar
Ds
011-23042475
vinod [dot] kumar [at] nic [dot] in
58 O/o the Comptroller & Auditor General of India AC N
Asstt. C. & A. G. N

acn [at] cag [dot] gov [dot] in 9, Deen Dayal Upadhayaya Marg, New Delhi
59 Official Language Dr. Meenakshi Jolly
Joint Secretary
011-23438130
jsol [at] nic [dot] in
60 Panchayati Raj Shri Vijay Kumar
Deputy Secretary
011-23356150
vijay [dot] kumar68 [at] nic [dot] in
61 Parliamentary Affairs Smt. Suman Suchita Bara
Director
011-23034844
ss [dot] bara [at] nic [dot] in
62 Pensions and Pensioners Welfare Shri Pramod Kumar
Director-PP
011-23350020
pramod [dot] kumar79 [at] gov [dot] in
63 Personnel and Training Ms. D. S. Nagalakshmi
Deputy Secretary
011-23092841
nagus [dot] edu [at] nic [dot] in
64 Petroleum and Natural Gas Samir Kumar Mohanty
Deputy Secretary
011-23387936
mohanty [dot] sk [at] nic [dot] in
65 Pharmaceutical Vijay Kumar Srivastava
Deputy Secretary
011-23327718
vijayk [dot] srivastava25 [at] nic [dot] in
66 Posts Shri Rupesh Pal
ADG PG
011-23096087
ddgpgq [at] indiapost [dot] gov [dot] in
67 Power Shri Aravind Kumar M K
Deputy Director
011-23352913
mkaravind [dot] kumar [at] ias [dot] gov [dot] in
68 Promotion of Industry and Internal Trade Kshitij Mohan
Director
011-23062750
kshitij [dot] mohan [at] nic [dot] in
69 Public Enterprises Muni Ram Meena
Director
011-24365841
ds-admn-dpe [at] gov [dot] in
70 Railways, ( Railway Board) Ratnesh Kumar Jha
Executive Director PG
011-23386203
edpg [at] rb [dot] railnet [dot] gov [dot] in
71 Revenue Shri Manoj Kumar Singh
Director Coord
011-23092301
dir-coord-dor [at] gov [dot] in
72 Road Transport and Highways Shri Kamlesh Chaturvedi
Joint Secretary
011-23753991
k [dot] chaturvedi [at] gov [dot] in
73 Rural Development Shri Suman Majumdar
Deputy Secretary
011-24360565
suman [dot] m [at] nic [dot] in
74 School Education and Literacy Shri Sankha Roy
Deputy Secretary
011-23073542
sankha [dot] roy [at] nic [dot] in Room No. 101-D Wing, Department of School Educatio n and Literacy, Ministry of Human Resource Develo pment,Shastri Bhawan New Delhi
75 Science and Technology Arun Kansal
Deputy Secretary PG
011-29512324
arun [dot] kansal [at] nic [dot] in
76 Scientific & Industrial Research Shri Surinderpal Singh
Joint Secretary Admn.
011-26590257
surinder [dot] singh66 [at] gov [dot] in
77 Shipping Shri P. Bali
Dy.CCC
011-23318127
p [dot] bali [at] nic [dot] in
78 Skill Development and Entrepreneurship Shri G. Sajith Kumar
Deputy Secretary
011-23465915
sajith [dot] edu [at] nic [dot] in
79 Social Justice and Empowerment Sh Sanjay Kohli
Deputy Secretary
011-23386472
sanjay [dot] kohli [at] nic [dot] in
80 Space Padma Jyothi S
Deputy Secretary
080-22172402
pgdos [at] isro [dot] gov [dot] in
81 Sports Subhabrata Karmakar
Deputy Secretary
011-24362942
sp6-section-moyas [at] gov [dot] in
82 Statistics and Programme Implementation Mr. Raj Kumar
Deputy Secretary
011-23455303
ds [dot] coorparl [at] mospi [dot] gov [dot] in
83 Steel Shri Amit Pankaj
Deputy Secretary
011-23062873
amit [dot] pankaj03 [at] gov [dot] in
84 Telecommunications Sh. Mukesh Meena
Director MOC PG
011-23221231
ddgpg-dot [at] nic [dot] in Room No.606,6th Floor Mahanagar Doorsanchar Bhawan Near Zakir Hussain College Old Minto Road New Del hi
85 Textiles Shri Gopal
Deputy Secretary
011-23063310
gopal [dot] bhusal [at] gov [dot] in
86 Tourism Niraj Sharan
Assistant Director General
011-23012805
neeraj [dot] sharan [at] nic [dot] in R.No. 23, C-1 Hutments Dalhousie Road New Delhi
87 Tribal Affairs Director PG
Director
011-23222222
nil [at] nic [dot] in
88 Unique Identification Authority of India Sh. Pankaj Khurana
Deputy Director
011-23478459
pankaj [dot] khurana [at] uidai [dot] net [dot] in Unique Identification Authority of India, HQ 6th F loor, Bangla Sahib Road Behind Kali Mandir, New De lhi
89 Water Resources, River Development & Ganga Rejuvenuation, G.S. Panwar
Deputy Secretary
011-23074005
dircoord-mowr [at] nic [dot] in
90 Women and Child Development Shri Sukh Lal Meena
Deputy Secretary
011-23380547
meena [dot] sukh [at] nic [dot] in
91 Youth Affairs Vanita Sood
Director
011-23386049
sood [dot] vanita [at] gov [dot] in

State Government

S No. Ministry/Department/Organisation Nodal Public Grievance Officer Name and Designation Phone No/Fax/Email Email Address
1 Andhra Pradesh Y.Savithri
Asst Secretary
0863-2441541
ap-cmrelieffund [at] ap [dot] gov [dot] in
2 Arunachal Pradesh Shri Mari Angu
Chief Analyst

mari [dot] angu [at] gov [dot] in Civil Secretariat Block No. 04, Floor No. 04, Room No.06 Itanagar
3 Assam Smti Panchali Kakati ACS
State Nodal Officer
0361-2237323
ppgdispurassam [at] gmail [dot] com Additional Secretary to the Govt. of Assam, Admini strative Reforms, Training, Pension and Public Gri evances Department, Assam Secretariat
4 Bihar Mukesh Kumar
OSD
0612-2215409
publicgrievances-bih [at] gov [dot] in
5 Chattisgarh K. M. Agrawal
Officer In Charge P.G.R.
0771-2510974
pgc-gad [dot] cg [at] nic [dot] in
6 Goa DIksha N Tari
Under Secretary PG
0832-2419864
us-pgc [dot] goa [at] nic [dot] in
7 Gujarat Shri Mohammad Shahid
Principal Secretary
079-23250333
secartd [at] gujarat [dot] gov [dot] in
8 Haryana Sh. Rajiv Rattan IAS
Nodal Officer CPGRAMS
0172-2740226
supdt [dot] cpgrams22 [at] gmail [dot] com
9 Himachal Pradesh Shri C Paulrasu
Secretary Redressal of Public Grievance
0177-2620043
rpgsecy-hp [at] nic [dot] in
10 Jharkhand Md. Asif Hassan
Deputy Secretary
18003456568
pgportal [dot] jhr [at] gmail [dot] com
11 Karnataka Smt.K.Susheela
Under Secretary
080-22032214
us2dpar-js [at] karnataka [dot] gov [dot] in
12 Kerala Robert Francis
Additional Secretary
04712-703002
priority [dot] cmo [at] kerala [dot] gov [dot] in Chief Minister s Computer Cell, 4th Floor, North Block, Government Secretariat, Thiruvananthapura m, Kerala
13 Madhya Pradesh sandeep asthana
Director CM Helpline
0755-6680020
director [dot] cmhelpline [at] gmail [dot] com 2nd Floor Capital Mall, Misrod Bhopal M.P. Bhopal
14 Maharashtra Smt. Roshani Dinesh Kadam Patil
Deputy Secretary.
022-22023901
roshni [dot] patil [at] nic [dot] in
15 Manipur A. Shivadas Sharma MCS
Deputy Secretary AR
9402882539
aribam [dot] shivadas [at] gmail [dot] com
16 Meghalaya Shri Cyril Diengdoh IAS
Secretary Personnel and A.R.
0364-2500165
cyril [dot] diengdoh [at] gov [dot] in
17 Mizoram Paul L.Khuma
Nodal Officer Deptt. of Personnel and Administrative Reforms Good Governance Cell
0389-2335713
ggcmiz [at] gmail [dot] com
18 Nagaland Shri Vechovo Tetseo
Senior Research Officer and State Nodal Officer
0370-0000000
vechovo [dot] tetseo [at] nic [dot] in
19 NCT of Delhi Deputy Secy. Pgc
Dy Secretary
011-23379900
pgcdelhi [at] nic [dot] in
20 Odisha Gadadhar Nayak
Under Secretary to Government
0674-2536673
gadadharnayak62159 [at] gmail [dot] com
21 Punjab IAS
Additional Chief Secretary
0172-2740611
dgr [at] punjab [dot] gov [dot] in
22 Rajasthan Mr Ramesh Chandra Bansal
Deputy Secretary
0141-5116221
Ds [dot] rpg [at] rajasthan [dot] gov [dot] in
23 Sikkim Shri. Santosh Pradhan
Deputy Secretar
03592-2000000
gos [dot] dopart [at] gmail [dot] com Department of Personnel Govt. of Sikkim Tashiling Secretariat, Gangtok
24 Tamil Nadu R. Rampradeepan
Special Officer
044-25671012
chiefministerspecialcell [at] gmail [dot] com
25 Telangana Sri. Ch.Srinivasa Rao
Joint Secretary To Gad
040-23452888
dysecy-pgr-gad [at] telangana [dot] gov [dot] in
26 Tripura Shri Anindya Kr. Bhattacharya
Addl. Secretary
0381-2418119
gaar [dot] agt-tr [at] nic [dot] in GA(AR) Department, Secretariat, New Capital Complex, Kunjaban,Agartala, Tripura
27 Union Territory of Andaman & Nicobar Dr. Utpal Sharma
Special Secretary of Public Grievance
03192-250587
sspg [dot] govan [at] gmail [dot] com
28 Union Territory of Chandigarh Vinod P Kavle IAS
Spl. Secretary Home
0172-2740039
sshutchd [at] gmail [dot] com
29 Union Territory of Dadra & Nagar Haveli S. Krishna Chaitanya
Dy. Secretary Home
0260-2642713
krishna2224 [at] yahoo [dot] com Department of Home Affairs Secretariat Silvassa
30 Union Territory of Daman & Diu Secretary Public Grievance
Secretary Public Grievance
0260-2231707
dshome-dd [at] nic [dot] in
31 Union Territory of Jammu and Kashmir Ms Rehana Batul
Administrative
0194-2502596
jk-grievance [at] jk [dot] gov [dot] in Room No. 318-19 Govt of JK, Civil Sectt., Srinagar
32 Union Territory of Ladakh AK Bhatti
Nodal Officer for CPGRMS
0198-2257561
jdputl20 [at] gmail [dot] com
33 Union Territory of Lakshadweep Shri.P. Abdul Samad
Director
0489-6263068
lk-coll [at] nic [dot] in Department of Planning, Statistics and Taxation Secretariat, UT of Lakshadweep, Kavaratti, Island
34 Union Territory of Puducherry N. Udayakumar
Under Secretary Arw
0413-2233214
usar [dot] pon [at] nic [dot] in
35 Uttar Pradesh Shri Bhaskar Pandey
Joint Secretary
0522-2226350
bhaskar [dot] 12214 [at] gov [dot] in
36 Uttarakhand Aarti Balodi
Nodal Officer
0135-2609521
cm-helpline [at] uk [dot] gov [dot] in
37 West Bengal Shri Ajay Kumar Pal
Special Secreta
033-22143655
jointsecretarypar [at] gmail [dot] com Nabanna (7th Floor), 325, Sarat Chatterjee Road, Shibpur, Howrah - 711102
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