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Unity Small Finance Bank Customer Care No. 1800 209 1122
Updated on Monday, 13 January 2025 - 12:07pm
Email
Organization:
theunitybank.com Toll free Number(s):
- 1800 209 1122 (For Customer Support)
All India Number(s):
- 766 9300 225 (For WhatsApp Banking Services)
Website:
Official Website - care@unitybank.co.in (Customer Support)
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Grievance Redressal Procedure
Level 1:
- If you have any Grievance/Complaint, then you can contact the customer support at 18002091122 or email at care@unitybank.co.in.
Level 2:
- If your query is not resolved, then you can contact to the centralized customer care/ regional nodal officer:
Designation: Regional Nodal Officer
contact: 022-42159000, 9167225962 (Mon-Fri, 9:30am -6pm)
Email:rohan.gogalia@unitybank.co.in
Address: : Unity Small Finance Bank Limited, Unit no. 2, First floor,
Central Plaza, 166, CST Road, Kalina, Mumbai -400098
Level 3:
- If the resolution provided by Level 2 does not meet your expectation, then you can contact to Customer Care Representative at the details given below:
Contact No.: 022-42150000, 9152366105 (9:30am-6pm, Mon-Fri)
Email: level2escalation@unitybank.co.in
Address: Unity Small Finance Bank Limited, Unit no. 2, First floor,
Central Plaza, 166, CST Road, Kalina, Mumbai - 400098
Level 4:
- If you are not satisfied with the resolution provided by the Escalation Officer or if you does not hear from the bank in 15 days, then you may escalate your grievance to Principal Nodal Officer of the Bank at the details given:
Contact No.: 022-42159209, 9152366104 (9:30am-6pm, Mon-Fri)
Email: level3escalation@unitybank.co.in
Address: Unity Small Finance Bank Limited, Unit no. 2, First floor,
Central Plaza, 166, CST Road, Kalina, Mumbai - 400098 - You can also Contact to Region wise Banking Ombudsman Officers and Nodal Officers at the details given:
Regional Nodal Officer
| Sr No. | Location | Name | Contact No. | |
|---|---|---|---|---|
| 1 | Gujarat, Union Territories of Dadraand Nagar Haveli, Daman and Diu |
Ms. Naseem Mubarakbhai Surani | 8000078694 | naseemsurani@unitybank.co.in |
| 2 | Odisha | Mr. Bhagaban Mahapatra | 9937670173 | bhagaban.mahapatra@unitybank.co.in |
| 3 | Bihar | Mr. Sandip Kumar | 9709470977 | sandip.kumar@unitybank.co.in |
| 4 | Jharkhand | Mr. Biswanath Mandal | 8918388273 | biswanath.mandal@unitybank.co.in |
| 5 | Chhattisgarh | Mr. Krishna Kumar Tripathi | 9926224469 | krishna.tripathi@unitybank.co.in |
| 6 | Karnataka | Ms. Suchita Badyal | 9986868154 | suchitrabadyal@unitybank.co.in |
| 7 | Madhya Pradesh | Mr. Damandeep Dhinsa | 9893267649 | damandeep.dhinsa@unitybank.co.in |
| 8 | Tamil Nadu, Union Territories off Puducherry
(except Mahe Region) and Andaman and Nicobar Islands |
Mr. Rajkumar M | 9841324763 | rajkumar.m@unitybank.co.in |
| 9 | Andra Pradesh and Telangana | Mr. Ajay Newatia | 9885433303 | ajay.newatia@unitybank.co.in |
| 10 | Rajasthan | Mr. Sharad Soni | 9829093220 | sharad.soni@unitybank.co.in |
| 11 | West Bengal and Sikkim | Mr. Anindam Debnath | 9831070209 | anindam.debnath@unitybank.co.in |
| 12 | Districts of Mumbai, Mumbai Suburban and Thane | Ms. Arti Vasu | 8657734033 | arti.vasu@unitybank.co.in |
| 13 | Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) | Mr. Rohan Gogalia | 9167225962 | rohan.gogalia@unitybank.co.in |
| 14 | North, NorthWest, West, South-West, New Delhi and South districts of Delhi | Ms. Rameet Sethi | 9711535509 | rameetsethi@unitybank.co.in |
| 16 | Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). | Mr. Raphael T.J | 8111901199 | raphael.tj@unitybank.co.in |
| 17 | Himachal Pradesh, Punjab, Union Territory of Chandigarh and 3 - Districts of Haryana - Panchkula, Ambala and Yamuna Nagar | Mr. Vivek Khattar | 9888049544 | vivek.khattar@unitybank.co.in |
Region wise Banking Ombudsman Officers
| Sr No. | Location | Name | Contact No. |
|---|---|---|---|
| Email: crpc@rbi.org.in (Same For All) | |||
| 1 | Ahmedabad | Shri Subodh Kumar Gupta | 079-26582357 |
| 2 | Bhubaneshwar | Smt. N. Mohana | 0674-2396207 |
| 3 | Patna | Shri Vijay Kumar Nayak | 0612-2322569, 0612-2323734 |
| 4 | Ranchi | Shri Ranjeev Shanker | 0651-2210512 |
| 5 | Raipur | Shri J. P. Tirkey | 0771-2244246 |
| 6 | Bengaluru | Smt. Jayasree Gopalan | 080-22277660, 080-22180221 |
| 7 | Bhopal | Shri Sivakumar Bose | 0755-2573772 |
| 8 | Chennai (I) | Dr (Smt) Tuli Roy | 044-25395964 |
| 9 | Chennai (II) | Smt. Nandita Singh | 044-25383976 |
| 10 | Hyderabad | Shri Chinmoy Kumar | 040-23210013 |
| 11 | Jaipur | Smt. Baljit Birah | 0141-2577931 |
| 12 | Kolkata (I) | Shri Rabindra Kishore Panda | 033-22310217 |
| 13 | Kolkata (II) | Smt. Mary Lianlunkim Deng | 033-22628771 |
| 14 | Mumbai (I) | Shri. Ajay Kumar Misra | 022-23022028 |
| 15 | Mumbai (II) | Shri. Sanjay Kumar | 022-23001285 |
| 16 | New Delhi (I) | Shri. Satwant Singh Sahota | 011-23313359 |
| 17 | New Delhi (II) | Smt. Suchitra Maurya | 011-23715393 |
| 18 | Thiruvanantha puram | Shri R. Kamalakannan | 0471-2326769 |
| 19 | Chandigarh | Shri Rajeev Dwivedi | 0172-2721109, 0172-2721011, 0172-2727118 |
Level 5:
- If your query is still not solved or if your are not satisfied by the resolution provided by above levels, then you can lodge your complaint online through Complaint Management System (CMS) Or through Address And Area of Operation of RBI Ombudsman .
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Offices Contacts
| SNo. | Office | Contact Detail | Address |
|---|---|---|---|
| 1 | Registered Office | 011-47414100 | 40, Basant Lok, Vasant Vihar, New Delhi - 110057 |
| 2 | Corporate Office | 022-42159064, 022-42159068, Email: info@unitybank.co.in |
2nd Floor, Centrum House, CST Road, Vidyanagari Marg, Kalina, Santacruz (E), Mumbai -400098 |
Comments
Why there are no branches in
Why there are no branches in jharkhand,at least in Ranchi.