Sir I booked a room at 11.30AM on 3may 2022 and I didn't get contact number of hotel nor the adress so canceled it at 12.10PM just after 45 minutes.But now anyone is not replying for my refund how can I get my refund because I didn't get the property.And the police is worst that cancle before 9.00Am when I booked it's 11.30AM then how can I cancle it before this.And didn't get the property in use then why I pay.I am going to file a case against oyo.Now we will meet in court.Cause I am a lawyer I know very well that where is lack of rules in your company and I will shut you down the fraud which you are doing with people.

I Booked a room in hotel vintage but after an hour i cancelled a booking but i didn't get the refun, when I called to vintage hotel his representative abused and intimidated me, so please look into this matter, my booking I'd is YUC04665.

OYO 76557 Alpine Lodge, (Booking ID VGKE4831)
I confirmed my booking and when I reached,the staff and owner denied to accept the booking. They insisted me to cancel on OYO app and book the same privately, for the reasons better known to them. When we have to Book privately then why this OYO app.

My hotel booking was cancelled on the day I was supposed to check in. A replacement was offered which was 50 Km away from my location. No way to reach out customer service reps via phone or chat. Better to stay away from OYO hotels

I have booked three rooms in hotel Sea Queen Beach resort in Mondarmoni but when I tried to check in then it was denied by hotel staff due no rooms were available. I tried to call oyo but no response as well as no response from oyo help desk. I have paid advance amount of Rs 1790/-. Please look into the matter and refund the amount which was paid during booking. My booking id- JH6Y8071
Thanks

Oyo fraud customer service wrost sari glti oyo ki ar mera advance payment lekr refund hi 0 krdiya bht hi wrost service

Order id

Hotel one plus two delhi

Booking by udit

Oyo customer service is the one of the worst service and i also don't received my refund on cancellation

Oyo is fraud. After taking advance my booking cancelled at last moment.

Dear Oyo Team,

I Have Book two room on 30 August Chek In & 31 August chek out in kevadiya OYO Home 76363 Reva Vihar. ( My Booking ID EGJB2550 & M8607739 )

Hotel Room Booked on 28 August 12PM aprrox , I have partial payment Submitted & within two hours start fraud call & he said submitted imitated full payment after all your booking cancelled.

Total i have received two time fraud call one is 28Aug. & 2nd is 29 Aug.

So How Can Possible ? My All Details are Leak , He Know My Booking Date , My Booking ID & All Of You.

So please tell me who can responsible for this issue ?

This is selvam from Chennai. My booking ID A3J23797. I am seeing hotel check in rules properly before booking. Hotel rules evening 6.00pm check in closed. But Oyo confirm my booking eveing 6.30 pm. I am simply questioned after 6.00pm why this kind of hotels showing your Oyo site. I am asking refund amount but Oyo told refund amount did not possible. I am not happy to Oyo service.
After 6.00 pm staying is not possible in hotel but Oyo site confirmedmy booking after 6.30 pm. It is totally cheating...
Thanks,
Selvam

fake hain log hotel booking ke baad hotel pahuchne ke baad manager kehta hai ki rooms available nai hai and payemt refund nai hoga.

I am Mohammad Arif Khan.yesterday (7Oct2020) I have make a booking (Booking ID VGLD5109).I have done the payment by your Oyo app .but when I reach at hotel they tell me that your booking is cancel and when I have call to OYO customer Care they can't resolve to this issue.they can't return payment also they can't rebook the hotel
.that time I am trevaling with my pregnant Wife .it's bullshit service by Oyo.

I have suggest to all OYO users please don't make online payment.

I book a room and also pay advance but manager say me to not pay u and I cancel my booking but my ammount not refund Its very bad for me Yesterday am face many problem due to this payment please refund my amount.

Dear oyo team.

yesterday 27jul20 .I was made a booking for three people with oyo 63527 hotel seventeen ( booking id number UHFL8752 .but when i reached the hotel the reception boy deepak sharma can't allow me to checkin my third pax inside one room.afterthat he asked me to buy a new room for third person.i pay 500 extra for second room( offline booking).when i was entered in room i saw the room no 201 it was very dirty unhygienic and not sanitize.after that i call to deepak reception boy he asked me we don't have the housekeeping boy to make room please adjust in one room.I asked to deepak please give me another room he says to me we don't have another room.
in night time 1 am there is no water in washrooms we want to stay in full night but after having these problems we decided checked out 2:30 am.

very very poor services wastage of money

so please take legal action and return my money.

my phone pay and paytm number above
thanks

I have done 2 booking I already paid for one booking but the time was incorrect for the first booking that's why I canceled that one and I talked to concern department they booked one more booking I have checked in and checked out on that 2nd booking I'd but the property owner has not updated my booking they taken amount and all proofs

Hello,

Ye hotel sabse ghatiya or anpadd log hai uske andar jinhe baat krne ki tamij hi nhi hai. Meri cancel id QBAN3270 hai 10/6/2020 ko maine 65547 geetika palace ghaziabad booking ki thi or online payment bhi ki thi or jab maine vaha jaa kr check-in kiya to vaha ka manager bolta hai ki room sirf ek ghante k liye milega or jabki policie me aisa kuch nhi likha hai ki room sirf ek ghante k liye milega or is baat se manager mujse ladai krne laga or paise refund ka bhi kuch nhi bataya usne or bhot hi weird tarike se baat kr raha tha or customer care per call ki to vo bhi kuch nhi bta rahe bus itna bol dete hai ki call arrange krva denge 4 5 baar call kr liya lekin koi thik se baat nhi kr raha hai.. bus mai yahi chata hu ki mere paise refund ho jaaye

Mera name Niharika h aur kya m room decorate karwa sakti hu otsider se birthday surprise k liye

This is a spam. They just cheat people. I had an issue with the oyo booking 15 days before. They commited to refund my amount. But still it hasnt done and their customer care service number are useless.all these are not supportuve jn anyway. Shame on oyo.

M highly disappointed by the OYO service at OYO town house at chaa I sector 104 noida , ride staff, misbehaviour

To Whom it may concerned :

We have booking at Jalsa Resort ,booking ID -WGBV2745 For Check In on 24th Nov 19 & check out on 25th Nov 19 which was refused by the property saying that our contract has already been cancelled 4 months back ,so we conveyed to OYO ,so they offered another property .but we clearly conveyed that we dont want any rooms in other property as we had a function at Jalsa Resort only.

Now i am following from last month for refund ,they are responding that we will be processing the refund after validating ,but till date no action has been taken.
It is therefore requested to kindly do the needful.

Regards,

Sunil Patha

I have booked a hotel flagship where I have paid the amount, but when I called customer care for modification, he told to cancel the current booking regenerate the new booking, I have done they have charged cancellation fees, I'm regular customer, and even executive also not intimated, I will be charged cancellation charges. its really ridiculous to have select such type of app, its better to go for make my trip or trivago.

i am the owner of the hotel IN&OUT situated in GUNA city. the property code is GUN003
My complaint to oyo is that without any information how can you stop someone's hotel and its not just my hotel oyo has stopped the whole of the city's hotels.
i been wanting information on this but there is no reply of the eamils the area manager has not been given any kind of information, the busniess is going to a big loos, atleast let us know that will it continue or not so that we can be clear and start our tie up with different web sites.

Today i booked room in krs lodge sathyamangalam tamilnadau today. But they said that Oyo would not be accepted in the lodge. We were standing on the road and calling Oyo Customer Care didn't give us the right solution. After answering the call more than four times, an answer came. We are not satisfied, however. We paid before that. We immediately asked for a refund. But they say they will pay back in four days. This is not our fault. I hate Oyo company service today. Id name: madhan. Id number: HTCA3978

booking no. RHMY7250 , hotel name is Gaurang residency i am not satisfied to oyo hotels, this hotel receptionist is very bad woman, she is fear me then come on police, and you are go harry up. and so i am very fearful . because police is come here. and she is check out me only 1-2 hours. i am not satisfied to oyo hotel and my money is waste and my christmas day gone very bad. and i am feeling so bad for oyo hotels. i am not satisfied. this is my first booking. please refund my money

My booking ID : CUOR4270 not yet refunded despite expiry of 16 days. The cancellation was made as OYO booked room and advance refused to provide my the property. The booking was fro 29-1st Dec 2019 at shridhi.

Dear Sir/Mam
I booked a room Booking No.: DFNT7619 and check in 4:40 pm But i had to leave for personal reasons and i told the manager that i will come back morning After that he checkout my booking without asked me

I had booked a room for 2 days wef 5th Nov.2019 at oyo Hotel Silver Palace DX, Delhi vide booking id WAQP8134. The property staff Mr. Sandip Kumar told us that at the time of checking they wanted full amount money from us and also mentioned they don't have swipe machine as OYO gave us assurance about swipe machine, it causing unwanted harassness to us.. In the night at around 11:10 we had entered the hotel and as soon as we kept our luggages and went out for searching ATM. We maximum took 1 hr. As we entered the hotel to inform them that we have to check out as the ATM machine was not working and also condition of the room is simply horrible. They were harassed us a lot and also taken one day room rent. As we have shown them message from OYO where it was written that our hotel booking has been cancelled. Though they were extremely harassed us and the behavior of Mr. Sandip Kumar is very rude.

We booked a room through oyo in Brookhaven Mississippi.. the rooms were nasty n we had booked three times online for the front seat not to have our reservations.. we had our room half ass cleans 1 day out of a whole week we stayed ... we had to ask for towels trash bags n even borrow a broom to sweep our floor.. The owner got into a heated disrespectful argument with a woman customer cause they gave one of her room keys to a non staying person who she was running from ... My grand son was bitten by a spider in the room n it was confirmed by our dr once we got back to Colorado n is not on medication... I will never book oyo again or in that hotel in Mississippi straight bs n no way to contact anyone to complain stay away