Email

• ho [at] pahalfinance [dot] com (For General Query)

Important Link

• Contact Form

Grievance Redressal Procedure

Level 1 :

• If you have any query/ complaint, then you can lodge your complaint to the respective Branches Manager/ Relationship Manager .
• Your query will be heard within a period of 7 working days .

Level 2 :

• If your query is still not solved by the respective Branches Manager/ Relationship Manager , or if you are not satisfied by the resolution provided , then you can contact to the Nodal Officer:
  Contact No.: 1800120123400 , 7043334319
  Email: cgrm [at] pahalfinance [dot] com
  Head Office Address: 7 th Floor, Binori B Square -2,
  Opp. Hathising ni Vadi, Ambli Iscon Road, Ahmedabad - 380054

Level 3 :

• If you are still not satisfied by the resolution provided by the Nodal Officer in level 2 , then you can contact to the Managing Director :
  Contact No.: 02717-479169
  Email: purvi [dot] bhavsar [at] pahalfinance [dot] com
  Address: 7 th Floor, Binori B Square - 2, Opp.
  Hathising ni Vadi, Ambli Iscon Road, Ahmedabad - 380054

Level 4 :

• If you are still not satisfied by the resolution provided by the Managing Director in level 3 , then you can contact to the Grievance Redressal Officer
  by calling at 011-47174018 .

Level 5 :

• If you are not satisfied by the resolution provided by the above level , then you can approach Department of Non-Banking Supervision
  Telephone No.: 079-27545652 , 079-27540581
  Email: : dnbsahmedabad [at] rbi [dot] org [dot] in
  Address: : Reserve Bank of India, Department of Non-banking Services,
  First Floor, Ashram Road, Ahmedabad – 380014
  

Address

7th Floor, Binori B Square – 2
Opp. Hathising ni vadi, Ambli Iscon Road,
Ahmedabad – 380054

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