The hotline operates daily from 8:00 AM to 7:00 PM. For emergencies, such as a lost or stolen or unauthorized transactions, assistance is available 24/7
Access 24/7 support through the Maya app:
Phone: +632 8845 7788
Domestic Toll-Free (via PLDT landline): 1800 1084 57788
Phone: +632 8845 7777
Domestic Toll-Free (via PLDT landline): 1800 1084 57777
Sr. No. | Service | Maya/ Maya bank | Maya Agent |
---|---|---|---|
1 | Mobile | Dial *788 using your Smart Mobile Phone | 15177 (toll free via Smart, Sun , Talk And Text) |
Email- support@paymaya.com
Email: support@bayadcenter.com
Contact: +632 8672 5777, +63 920 966 3000, +63 917 836 3000