If you have any query/complaint, then you can contact to the Branch Officers:
TollFree No.: 18002663201
Email: customercare@poonawallafincorp.com, grievance@poonawallafincorp.com
Address:
Customer Service Department, 201 and 202,
2nd Floor, AP81, Koregaon Park Annex, Mundhwa, Pune, Maharashtra 411036
Level 2
If you are not satisfied by the resolution provided in level 1, then you can contact to the Nodal Officer, Grievance Officer and Principal Nodal Officer given below:
201 and 202, 2nd floor, AP81, Koregaon
Park Annex, Mundhwa, Pune - 411 036
Level 3
If your query/complaint is not solved within a period of one month or you are still not satisfied by the response provided by Head Customer Service/Principal Nodal Officer, then you can contact to the Reserve Bank of India.
Address:
Officer-in-Charge, Reserve Bank of India,
Department of Non-Banking Supervision, 3rd Floor,
RBI Building, Opp. Mumbai Central Railway Station,
Near Maratha Mandir, Byculla, Mumbai - 400 008
Or you can also lodge your complaint throught NBFC Ombudsman.
Registered/Corporate Office
Poonawalla Fincorp, 201 and 202, 2nd floor,
AP81, Koregaon Park Annex, Mundhwa, Pune 411 036