Pune Metro Rail Contact No.

All India Number(s): 
  • 020-2605 1074 (Contact Support)

Email

  • mail [dot] pune [at] mahametro [dot] org (Contact Support)

Important Links

Important Contact

Services Contact Details
In Case Of Emergency / Accident / Help
Control Room
Toll Free No : 18002705501
BSNL No : 020-29860928
For Queries/Feedback Related To Operations,
Train And Ticketing
email id : customercare [dot] pmrp [at] mahametro [dot] org
Dial : 18002705501

Help Center (Sahayog Kendra)

Center Contact Details
Pimpri Address : Behind the ST station, at Vallabh Nagar, Pimpri.
( 7 am to 11 pm)
Toll free : 18002705501
Vanaz Address : Near More Vidyalaya bus stop, Paud Road, Pune.
(7 am to 11 pm)
Contact : 8669627033
8669627034
Bund Garden Address : In the premises of Bund Garden,
Sangamvadi Road, Pune- 411001.
(7 am to 11 pm)
Toll free : 18002705501

Book For Special Event

  • Submit the Application On customercare [dot] pmrp [at] mahametro [dot] org
  • Contact For Booking - 9022923792
  • You should book event in advance before 7 days

Offices Contact

Sr.
No
Office Address Contact
1 Koregaon Park
1st Floor, The Orion. Koregaon Park Road,
Opp. Don Bosco, Pune-411001.
020-26051072
020-26051074
2 Office Of Director (Works), Director (Strategic Planning)
Director (Operations & Maintenance)
Inside Mahatma Phule Museum,
Ghole Road, Shivaji Nagar
Pune- 411005
7410004068
7410004067
3 Office Of Executive Director (Reach - 1 & Reach - 2),
Executive Director (Signal) ,
GM (Safety, O&M) CPM (Telecom), ACPM (AFC)
Sr. No. 468,469,470, Behind PCMC Hospital,
Phugewadi Octroi Naka,
Near Sai Service Center
Pune-411012.
-
4 Office Of Executive Director(System),
CPM (Rolling Stock), GM (Planning & Design), CPM (UG)
Block No. A43 FGSG Near Civil Court,
Next To Kamgar Putala Vasahat,
Shivaji Nagar, Pune- 411005.
-
5 Office Of CPM (UG – 1)
Snehaganga Building ,
Near Shankar Peth Road,
Swargate,Pune- 411037
020-48618700
6 Office Of CPM (Stations)
1st Floor Sankala Arcade ,
Opp. Lgu Badhu,
Nal Stop, Pune-410004
020-25422881
7 Office Of CPM (Reach – 3)
207-216 Shankar Parvati Chambers ,
Near Ganpati Temple,
Pune - 411001
-
8 Office Of CPM (UG – 2)
GM (Safety, O&M)
Sr No. 24, Deccan College
Yerawada, Pune - 411001
020-68281122
9 Office Of CPM (Depot)
Agriculture College, Near Sakhar Sankul,
Narveer Tanaji Wadi, Shivaji Nagar
Pune - 411005
-

Officers & Their Jurisdiction Area's

Official Designation Jurisdiction Contact No.
Reach - 1
Shri. Kishore Karande Manager (Traffic and Security) All Reaches (Reach 1 to 4)
QRT Control Center
9822057699 /
8308827699
7887880308 /
020-29860928
18002705501
Shri. Dilip Surve Sr. Supervisor (Traffic and Security) Reach - 1 Bopodi Chowk to Khadki Business
Centre & Range Hills
9881057113
Shri. Ramesh Pawar Sr. Supervisor (Traffic/ Security) Reach-1 Khadki Contonment Board area 9552553737
Vacant Reach - 1 St. Mother Teresa Fly Over to Nashik Phata -
Reach - 2
Shri. Sharad Jambhale Manager (Traffic and Security) Whole of Reach - 2 9823050611
Shri. Laxman Kamble Sr. Supervisor (Traffic/ Security) Reach - 2 Nal Stop to Deccan 9923187904
Shri. Rajendra Gaikwad Sr. Supervisor (Traffic/ Security) Reach - 2 Deccan to Civil Court 9422316761
Vacant Reach - 2 Vanaz to Nal Stop -
Reach - 3
Shri. Madhadev Gawade Manager (Traffic and Security) Whole of Reach - 3 9823433930
Shri. Bhimrao Gajare Inspector (Traffic/Security) Reach - 3 Civil Court to Gunjan Chowk 9823192588
Shri. Sunil Pacharane Inspector (Traffic/Security) Reach - 3 Gunjan Chowk to Ramwadi 9823511510
Reach - 4
Shri. Rajendra Sawant Assistant Manager (Traffic/Security) Whole of Reach - 4 9822347287
Shri. Sahebrao Kadam Assistant (Traffic Regulation & Control) Swargate 9527848687
Shri. Tribhuvan Assistant (Traffic Regulation & Control) Mandai & Budhwar Peth 7350771442

Chief Vigilance Officer

Dr. Hemant R. Sonawane, IRSME
The Orion Building, 1st floor,
Opposite Don Bosco Youth Centre,
Near Saint Meera's Girls School,
Koregaon Park, Pune
Contact No.: 9309526096
Email: cvo [dot] pune [at] mahametro [dot] org

Public Relation Matters

Official Designation Contact No.
Dr. Hemant R Sonawane GM (Public Relations)
Email Id: hemant [dot] sonawane [at] mahametro [dot] org
020-26051072

Address

The Orion Building,
1st floor, Opposite Don Bosco Youth Centre,
Near St. Mira's Girls School,
Koregaon Park,Pune

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