Email

• rarc [dot] recovery [at] relianceada [dot] com (For General Query)
• rarc [dot] info [at] relianceada [dot] com (For Alternate Support)

Important Links

• Contact Form
• Frequently Asked Questions

Grievance Redressal Procedure

Level 1 :

• If you have any query/complaint, so you can contact to the Nodal Officer :
  Email : rarc [dot] grievance [at] relianceada [dot] com
  Chief Financial Officer
  Nodal Officer
  Address : 11th Floor, North Side, R-Tech Park,
  Western Express Highway, Goregaon (East),
  Mumbai - 400063
• It will take 15 working days to resolve your query
  

Level 2 :

• If you are not satisfied with the solution or if you doesn't receive any responce, then contact to the Chief Executive Officer :
  
• It will take 7 working days to resolve ypur query
  

Level 3 :

• If your complaint is still not solved within a period of 1 month, then you can lodge a complaint on Complaint Management System (CMS)
  Email : crpc [at] rbi [dot] org [dot] in
  Address : Customers Centralized Receipt and Processing Centre,
  Reserve Bank of India, 4th Floor, Sector 17,
  Chandigarh 160017
  

Address

11th Floor, North Side, R-Tech Park,
Western Express Highway, Goregaon (East),
Mumbai – 400063
Fax : 022-41681220