Email

• info [at] reliantcreditsindia [dot] com (For General Query)

Important Links

• Contact Form
• Branch Locator

Grievance Redressal Procedure

Level 1 :

• If you have any query/complaint you can contact 0485-3505600, 8086655845 or email at info [at] reliantcreditsindia [dot] com .
• You have to wait for 48 hours for response and the complaint shall be resolved within upto 7 working days .

Level 2 :

• If you are not satisfied with response of level 1 than you can contact Reporting officer
  Contact: 9188720213
  Email: crm [at] reliantcreditsindia [dot] com

Level 3 :

• If your complaint not resolved even after 7 days by level 2, than you can contact
  Contact: 8129545953
  Email: vpoperations [at] reliantcreditsindia [dot] com
• If you want to get more clarification regarding the complaint, than you can write your feedback to
  Address : KMC XVI/I/J, Kozhippilly Byepass, Kothamangalam, Ernakulam, Kerala – - 686691

Level 4 :

• If you not satisfied with the feedback response given in level 3, than you can contact to Chief Executive Officer
  Contact: 9995809018
  Email: ceo [at] reliantcreditsindia [dot] com
  Address: KMC XVI/I/J, Kozhippilly Byepass, Kothamangalam, Ernakulam, Kerala - 686691

Level 5 :

• If you still not satisfied with the response given in level 4, than you can directly contact to Managing Director
  Contact: 8714613751
  Email: josekuttyxavier [at] reliantcreditsindia [dot] com
  Address: KMC XVI/I/J, Kozhippilly Byepass, Kothamangalam, Ernakulam, Kerala - 686691

Level 6 :

• If you are not satisfied with the resolution of your complaint or your complaint is not resolved within 30 days than you can contact to Non-Banking Financial Company
• Area Operation of Ombudsmen for Non-Banking Financial Company:-

  Sr.No.	Centre	Contact	Fax No.	Address	Area of Operation
  1	Chennai	044- 25395964	044-25395488	C/o Reserve Bank of India Fort Glacis, Chennai 600 001	Tamil Nadu, Andaman and Nicobar Islands, Karnataka, Andhra Pradesh, Telangana, Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry
  2	Mumbai	022-23001280	022-23022024	C/o Reserve Bank of India RBI Byculla Office Building Opp. Mumbai Central Railway Station Byculla, Mumbai-400 008	Maharashtra, Goa, Gujarat, Madhya Pradesh, Chhattisgarh, Union Territories of Dadra and Nagar Haveli, Daman and Diu
  3	New Delhi	011-23724856	011-23725218, 011-23725219	C/o Reserve Bank of India Sansad Marg New Delhi -110001	Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab, Union Territory of Chandigarh Himachal Pradesh, and Rajasthan and State of Jammu and Kashmir
  4	Kolkata	033-22310217	033-22305899	C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700 001	West Bengal, Sikkim, Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar and Jharkhand

Office Addresses

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