Emails

• helpdesk [at] repcomicrofin [dot] co [dot] in (For General Query)
• crmd [at] repcomicrofin [dot] co [dot] in (For New Loan Enquires)

Important Link

• Contact Form
• Branch Locator

Grievance Redressal Procedure

Level 1 :

• If you have any query/complaint you can visit your nearest Branch .
• Branch Manager shall resolve your complaint/grievance within 5 working days .

Level 2 :

• If you are not satisfied with response or don't receive a response witinin 5 working days, then you can contact to Help Desk Representatives:
  Toll Free: 18004195177 (Mon-Fri, 10am-6pm)
  Email: grievance [at] repcomicrofin [dot] co [dot] in

Level 3 :

• If you still not satisfied with the response given in level 2, then you can contact to Grievance Redressal officer and your complaint will solved within 10 working days
  Contact: 044-24310212
  Email: grievance [at] repcomicrofin [dot] co [dot] in
  Address: Repco Micro Finance Limited, No. 634, 2nd Floor,
  Karumuttu Centre, Anna Salai, Nandanam, Chennai - 600035

Level 4:

• If you still not satisfied with the response or does not received response given in level 3, then you can lodge your complaint to Reserve Bank Of India:
  

  Sr.No.	Department	Contact	Address
  1	Non-Banking Financial Company (NBFC)	044-25393406, 044-25393797 (Fax), ssmnbfc2che [at] rbi [dot] org [dot] in	Reserve Bank of India, Fort Glacis, Rajaji Salai, Chennai -600001
  2	Complaint Management System (CMS)	-	Reserve Bank of India, Central Vista, Sector 17, Chandigarh - 160 017

Office Addresses