Email

• care [at] paywithring [dot] com (For General Query)

Important Link

• Complaint Form

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Grievance Redressal Procedure

Level 1 :

• If you have any query/complaint, so you can contact to the Customer Service Manager :
  Contact : 022-41434302
  Email : care [at] paywithring [dot] com
• You can also fill the form for query/complaint.

Level 2 :

• If your query is not solved or if you doesn't receive any response, then you can contact to the Grievance Redressal Officer :
  Contact : 080-68249277
  Email : care [at] paywithring [dot] com
  Address : OnEMI Technology Solutions Private Limited,
  10th Floor, Tower 4, Equinox Park,
  LBS Marg, Kurla West, Mumbai,
  Maharashtra 400070.
  

Level 3 :

• If your complaint is still not solved within a period of 1 month, then you can appeal to Nodal Officer :
  Contact : 080-68249278
  Email : escalation [at] paywithring [dot] com
• You can also lodge your complaint through Sachet

Level 4 :

• If you are still not satisfy by the above level, then you can lodge your complaint through Non-Banking Financial Company (NBFC).

Cancellation And Refund Policy

• The product or services are not returnable once you purchases from PaywithRING. The offered services can't be cancelled or replaced.
• In case service will be cancel due to technical issue or unavailability, the money will be refunded within 30 days, or In case you have faced any problems regarding the product or services, you can report the issue within 14 days.
• If there is an issue with your transaction during payment, the money will be returned to the same account or wallet which you used to purchase.
• Only original payment methods will be used for refunds. If service provider has not complete the service or if any technical problems during the purchase, then you will get refunds.
• For more information read.

Address

10th Floor , Tower 4, Equinox Park,
LBS Marg, Kurla West, Mumbai,
Maharashtra 400070
Email : merchanthelp [at] paywithring [dot] com

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