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• care [at] rupeeredee [dot] com (For Query)

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• Contact/Complaint Form
• Frequently Asked Questions

Grievance Redressal Procedure

Level 1:

• If you have any query and complaint firstly, you have to call to 0124-6914100 or email at care [at] rupeeredee [dot] com.
• You can also visit your nearest branch and can approach Branch Manager.
• You can also write to:
  • Customer Service,
    Vatika Triangle, 7th Floor,
    Mehrauli Gurgaon Road, Block B,
    Sushant Lok Phase I, Gurgaon, Haryana - 122002

Level 2:

• If you are not satisfied by the response, then you can contact to the Grievance Redressal Officer (GRO)/Nodal Officer (NO)
  • Grievance Redressal Officer And Nodal Officer
    Telephone No.: 0124-4699111
    Email: gro [at] rupeeredee [dot] com
    Address: Moneymitra IT Solutions Private Limited,
    7th Floor, Vatika Triangle, Mehraruli-Gurgaon Road, Block B,
    Sushant Lok Phase I, Gurugram, Haryana – 122002
  • Your complaints are resolved within 30 days of receipt of complaint.

Level 3:

• You can also lodge your complaint through Non-Banking Financial Company (NBFC)

Address

Vatika Triangle, 7th Floor,
Mehrauli Gurgaon Road, Block B,
Sushant Lok Phase I, Gurgaon, Haryana - 122002
Contact No.: 0124-4847111

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