Emails
- sakthif_info [at] sakthifinance [dot] com (For General Query)
- customercomplaints [at] sakthifinance [dot] com (For Complaints)
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Grievance Redressal Procedure
Level 1
- If you have any query/complaint, then you can contact to the Regional Manager.
- If your complaint is not addressed within 14 days, then you can contact to 18001030120 or 8870933099 for HP Loan service related complaints and 7397730308 for Deposit /NCD service related complaints.
Level 2
- If your query is not solved in level 1, then you can contact to the Nodal Officers through customercomplaints [at] sakthifinance [dot] com .
- Or you can also write to the Nodal Officer and post to the Registered Office :
Contact No.: 0422-4236200
Email: sakthif_info [at] sakthifinance [dot] com
Fax:
0422-2231915
Level 3
- If you are still not satisfied by the Nodal Officer, then you can contact to the Grievance Redressal Officer/Nodal Officer.
Name: Grievance Redressal Officer
Contact No.: 0422-2231471, 0422-2231472, 0422-2231473, 0422-2231474, 0422-2231475
Or
Name: Nodal Officer
Contact No.: 0422-2231471, 8870003996
Email: nodalofficer [at] sakthifinance [dot] com
Level 4
- If your query/complaints is still not solved, then you can contact to the RBI .
Contact No.: 044-25395964
Email: dnbschennai [at] rbi [dot] org [dot] in
Address: General Manager Department of Non-Banking Supervision
Reserve Bank of India Regional Office Fort Glacis,
16, Rajaji Salai Chennai-600 001
- You can also lodge your complaint through NBFC Ombudsman or CMS Portal.
Head Office
Sakthi Finance Limited, 62, Dr. Nanjappa Road,
Coimbatore-641 018, Tamil Nadu, India.
Contact No.: 0422-2231471, 0422-2231472 , 0422-2231473,
0422-2231474, 0422-4236200, 0422-4236266
Fax: 0422-2231915
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