Samsung Home Theatre Customer Care No.

Toll free Number(s): 
  • 1800 40 726 7864 (For Customer Support, Mon-Sun, 8am-8pm)
  • 1800 5 726 7864 (For Pick/ Drop Service/ WhatsApp Support, Mon-Sun, 8am-8pm)
  • 1800 123 7729 (For Samsung Pay Support)
  • 1800 202 1234 (For Finance/ Care Plus)
All India Number(s): 
  • 93110 52162 (For Whatsapp Support)
  • 9870 494949 (Alternate No. For WhatsApp Support)

IVRS Menu: 1800 5 726 7864 / 1800 40 726 7864

  • Press 1: To avail contact center support options on your smart phone.
  • Press 2: To Continue
    • Press 1: For product related information or repair request.
    • Press 2: To know the status of your service request or to register a demo installation request.
    • Press 3: For queries related to online order placed on samsung shop app or samsung.com.
    • Press 4: For warranty information, repair sheet or spare parts prices
    • Press 5: For new product offers and launchers
    • Press 6: For information on safe disposal of your electronic/plastic waste

Emails

  • servicehead [dot] in [at] samsung [dot] com (For Customer Service)
  • support [dot] careplus [at] samsung [dot] com (For Samsung Care Plus)

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Important Links

Return/Refund Procedure

  • If you have any Query/Complaint regarding product, then you can contact at 1800407267864 or email at servicehead [dot] in [at] samsung [dot] com .
  • If you want to cancel your order please reach out within 24 hours from the date of delivery.
  • In case your product is damage/mismatch, then initiate a request within 2 days of delivery.
  • The refunded amount will be credited in your account within 7-10 business days.
  • For more information about return and refund, please read .

Grievance Redressal

  • If you have any complaint, then you can contact to the Grievance Officer via email at grievance [dot] estore [at] samsung [dot] com .
  • If the query is related to the product service or warranty, then contact to the tecnical support team at Samsung Support.
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