IVRS Menu
1800 3000 6170
- Press 1- For Domestic
- Press 2- For International
- Press 3- For North & East region Offline Desk
- Press 4- For South & West region Offline Desk
- Press 5- For Group Related Query
- Press 6- For Finance Related Query
Emails
- cs [dot] sastiticket [at] via [dot] com (Domestic Bookings/Refund)
- exo [dot] intl [at] via [dot] com (International Bookings/Refund)
- internationalrefund [at] via [dot] com (International Query)
- hr [dot] admin [at] via [dot] com (For Careers)
Important Links
Cancellation
- To amend/cancel your ticket offline, call Sastiticket Customer Care on 1800 3000 6170.
- For all offline or online cancellation of domestic flights a standard charge of Rs. 300 per
person per sector, over and above the airline's own cancellation charge will apply.
- For international flight bookings a standard fee of Rs 1000 per person would be charged
for online cancellation and 2000 for any offline cancellation, over and above the airline
own cancellation charge.
- For no-show on domestic flights, Sastiticket will charge Rs. 100 per person per sector as
standard no-show charges.
- Customer Can be required to directly contact the nearest airline office (of the concerned
airline) to get your reservation cancelled.
Address
Block B,
Sector 60, Noida,
Uttar Pradesh 201307
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