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Save Microfinance Customer Care No.

Updated on Friday, 12 July 2024 - 9:42am
All India Number(s): 
  • 92641 95718 (For Contact Support)
Website: 
Official Website

Emails

  • customercare [dot] nbfc [at] saveind [dot] in (For General Query)
  • cs [at] saveind [dot] in (For Query)

Grievance Redressal Procedure

Level 1 :

  • If you have any query and complaint firstly, you have to call 9264195718 or email at customercare [dot] nbfc [at] saveind [dot] in.
  • You can also visit your nearest branch and can approach Branch Manager.
  • You can also write to:
    • Customer Service,
      2nd Floor Save Tower, AP Colony,
      Gaya - 823001, Bihar
  • Your complaints are resolved within 7 days of receipt of complaint.

Level 2:

  • If your query is not resolved withen 15 days, then you can contact to the Grievance Redressal Officer (GRO).
    • Grievance Redressal Officer (GRO)
      Telephone No.: 011-61325100
      Email: grievance [at] savefinance [dot] in
      Address: SAVE Financial Services Private Limited
      Unit no. 782, 7th Floor, Plot no. 6
      Vegas Mall, Sector-14, Dwarka,
      New Delhi - 110075

Level 3:

  • If your query is still not resolved within 15 days, then you can contact to the Nodal Officer (NO).
    • Nodal Officer (NO)
      Telephone No.: 011-61325100
      Email: amul [dot] tyagi [at] saveind [dot] in
      Address: SAVE Financial Services Private Limited
      Unit no. 782, 7th Floor, Plot no. 6
      Vegas Mall, Sector-14, Dwarka,
      New Delhi-110075

Level 4:

  • If your query is still not resolved , then you can contact online through Complaint Management System (CMS)
  • In case a grievance / complaint is still not resolved then, you can approach Department of Non-Banking Supervision.

Regional Offices Contacts

Sr. No. Region Address
1 Noida H-221 Infinity Tower,, Office No B-02, Sector- 63, NOIDA 201309 UP, Gautam Budh Nagar, Uttar Pradesh 201309
2 Mathura 2"d Floor, B-15, Pari Plaza, Radhika Vihar Phase-2, Near Moti Manzil, Mathura, Uttar Pradesh 281004
3 Gurgaon MM Tower, 2nd Floor, Back side.. Plot No. 1032 A/1, Railway Road Gurgaon, Haryana-122012, Gurugram, Haryana 122012
4 Faridabad Shop No. 8 First Floor, Plot No 5_R_1, BK chowk, NIT Faridabad, Haryana,, 121001, Faridabad, Haryana 121001
5 Bihar Sharif Manoj Complex, 3rd Floor, Opposite LIC Office, Bihar Sharif, Bihar Sharif., Bihar 803101
6 Varanasi 1st Floor, S 2/639-18 Hashmi Complex near JP Mehta Inter collage, Club Road Varanasi, Varanasi cantt, Uttar Pradesh- 221002
7 Agra Shop No-4,2"d Floor, Block No-38/4, Samraddhi Tower Sanjay place, Agra. Uttar Pradesh 282002
8 Lucknow 401 A Block, Rohit Bhawan, Sapru Marg, Lucknow, Uttar Pradesh, 226001, Lucknow, Uttar Pradesh 226001
9 Gorakhpur 2nd Floor, Santosh Arcade, Passport office building B block, Basharatpur, Medical collage road, Gorakhpur - 273004
10 Purnia 2nd floor, Ravindra Bhawan K Hat Thana Chauk, Purnia-Bihar-854301, Purnia, Bihar 854301

Grievance/Nodal Officers Contacts

Sr. No. Officers Names Contact No. Emails
1 Nodal Officer Sourav Kumar 011-61325100 Cs [dot] sfspl [at] savefinance [dot] in
2 Grievance Redressal Officer Mr. Pintu Kumar Thakur 011-61325100 grievance [at] savefinance [dot] in

Offices Contacts

Sr. No. Offices Contact No. Address
1 Regional Office 011-61324000, 011-61322000 2nd Floor Save Tower, AP Colony, Gaya - 823001, Bihar
2 Corporate Office 011-61325100 Unit 782, 7th Floor, Vegas Mall, Plot No. 6, Sector 14, Dwarka, New Delhi, South West Delhi 110075

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Parent Article: 
SAVE Solution Customer Care No. 1800 120 699999