SBFC Finance Customer Care No. 022-6831 3333

Updated on Thursday, 4 July 2024 - 12:06pm

All India Number(s):

022-6831 3333 (For Contact Support, 9:30am-6pm, Mon-Fri, 9:30am-3pm, Sat)
022-6787 5300 (For Support)

Website:

Official Website

IVRS Menu : 022-6831 3333

Press 1: For any services related to SBFC Account
Press 2: For any services related to DHFL Account
Press 3: For any services related to Relaince Account
Press 4: Any Other Query
Press 5: Repeat the Menu
Press 6: For Exit

Customer Service

Sr. No.	Name	Emails
1	SBFC Customers	customercare [at] sbfc [dot] com
2	DHFL Customers	customercare_dhfl [at] sbfc [dot] com
3	Reliance Customers	customercare_rel [at] sbfc [dot] com

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Grievance Redressal Procedure

Level 1:

If you have any query and complaint firstly, you have to call 022-68313333 between 10am to 6pm, Mon-Fri, or email at customercare [at] sbfc [dot] com.
You can also visit your nearest branch and can approach Branch Manager.
You can also write to:
- Customer Service,
  103, 1st Floor, CAnd B Square,Sangam Complex,
  Andheri Kurla Road,Village Chakala, Andheri (East),
  Mumbai - 400059

Level 2:

If you are not satisfied by the response, then you can contact to the Grievance Redressal Officer (GRO)/Principal Nodal Officer
- Grievance Redressal Officer (GRO)
  Telephone No.: 022-67875313
  Email: : management [dot] sbfc [at] sbfc [dot] com
  Address: SBFC Finance Limited., (Erstwhile SBFC Finance Limited),
  First Floor, C And B Square, Andheri Kurla Road,
  Chakala, Andheri east, Mumbai – 400059
- Nodal Officer
  Telephone No.: 022-68313333
  Email: customercare [at] sbfc [dot] com
  Address: Ground Floor, Plot No. F3 And F3-1,
  Road No. 22, Wagle Industrial Estate,Kishan Nagar,
  Thane West, Maharashtra – 400604
Your complaints are resolved within 30 days of receipt of complaint.

Level 3:

In case a grievance / complaint is not resolved within a period of 30 Days, you can approach
- Department of Non-Banking Supervision
  Email: crpc [at] rbi [dot] org [dot] in
  Address: Reserve Bank of India,
  4th Floor, Sector 17, Chandigarh – 160017
You can also lodge your complaint through Complaint Management System (CMS)

Address

103, 1st Floor, CAnd B Square,Sangam Complex,
Andheri Kurla Road,Village Chakala, Andheri (East),
Mumbai - 400059
Fax: 022-67875334

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