SBI FASTag Contact No. 1800 11 0018

Organization: 
Toll free Number(s): 
  • 1800 11 0018 (For Fastag Helpline, 24*7)
  • 1800 1234 (For Contact Support)
  • 1800 2100 (For Query)
  • 1033 (NHAI Toll Free For FASTag Complaints)
All India Number(s): 
  • 72088 20024 (For Missed Call Service)
  • 72088 20019 (For SMS Service)

Email

  • helpdesk [dot] fastag [at] sbi [dot] co [dot] in (Customer Support)

Important Links

Missed Call/SMS Service

  • FASTag balance enquiry through missed call - Dial 7208820024  from your registered mobile number.
  • FASTag balance enquiry through SMS - Dial 7208820019 from your registered mobile number.

Grievance/Complaints

FASTag Complaints

  • Lodge your SBI FASTag Complaints at CRM Portal
    • SBI FASTag Helpdesk Team will resolve your complaint lodged to CRM Portal and they will contact you separately for
      any document if require for resolution of complaint.

Toll Plaza Complaints

  • NHAI/IHMCL/MORTH has launched 1033 helpline number for addressing NETC FASTag complaints related to Toll Plaza. You can simply dial 1033 from Mobile/Landline for the following issues:
    • Stopped at the plaza for Tag blacklist reason even through Tag is not blacklisted.
    • Plaza not accepting FASTag
    • Plaza is not able to read the Tag
    • Plaza is not supporting for monthly pass issuance.

Please lodge your toll transaction related complaint within 30 days from the date of transactions.