IVRS Menu: 079-6972 7777
- Press 1: For Order Status
- Press 2: For Return And Exchanges
- Press 3: For Personal Shopping
- Press 4: For Any Other Queries
Emails
- customercare [at] shoppersstop [dot] com (For General Query)
- grievance [dot] redressal [at] shoppersstop [dot] com (For Complaint/ Grievance, Mon-Fri, 10am-5pm)
Important Links
Return, Refund And Exchange Policy
- If you have any query related to the product, then you can contact at 079-69727777 or you can mail at customercare [at] shoppersstop [dot] com
- If you received a damaged or a wrong product then you can make a return and exchange request within 7 days after the delivery.
- Refund will be credited in your account within 2-3 working days.
- For more information please read.
Address
Shoppers Stop Ltd.
Umang Tower, 5th Floor, Mindspace,
Off. Link Road, Malad (West),
Mumbai, Maharashtra – 400 064
Social Sites