IVRS Menu : 1800 123 2660
- Press 1: For E Bike
- Press 2: For Online Purchase Issue
- Press 3: For Product Query
- Press 4: For Dealership Query
- Press 5: For Any Other Query
Email
- customer [dot] care [at] tatainternational [dot] com (For Contact Support)
Important Links
Return And Cancellation Procedure
- If you have any query/complaint then, firstly you have to call 18001232660 or email at customer [dot] care [at] tatainternational [dot] com
- You can return your product as per terms and conditions within 3-7 working days after purchasing the product.
- You will get your refund amount within 7-10 working days.
- For More Information Related To Return And Cancellation Procedure please read
Warranty Policy
- You have 30 days from your date of purchase to register your product and activate the warranty.
products with warranty duration:
Sr No. |
Component under warranty |
Period of warranty |
1 |
E-Bikes (Battery and Motors ) |
2 years |
2 |
Frames (Standard cycles) |
5 years |
3 |
Frames (other than Standard cycles) |
3 years |
4 |
Fork |
2 years |
- For More Information Related To Warranty Policy please read
Address
Stryder Cycle Pvt Ltd 1838,
B3 to B8 And A-4 Focal Point ,
Ludhiana -141010
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