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Sunwing Airlines Customer Care No.

Updated on Monday, 26 February 2024 - 10:20am
Organization: 
International Numbers: 
1-877-786-9464 (For Reservation)
Website: 
Official Website

Emails

  • specialservices [at] sunwing [dot] ca (Special Assistance )
  • groups [at] sunwing [dot] ca (Group Vacation)

Important Links

Install App

Working Hours

Reservation- 1-877-786-9464
For hearing impaired- 1-800-855-0511 (Voice to TTY) OR 711 (TTY to Voice).

Sr No. Service Name Time
1 Sales Centre (English) Mon – Fri: 8 a.m. – 12 a.m. EST
Sat – Sun: 9 a.m. – 6 p.m. EST
2 Sales Centre (French) Mon – Fri: 9 a.m. – 9 p.m. EST
Sat – Sun: 9 a.m. – 6 p.m. EST
3 Group Vacations (English) Mon – Fri: 9 a.m. – 7 p.m. EST
4 Group Vacations (French) Mon – Fri: 9 a.m. – 5 p.m. EST

Important Contacts

Sr No. Service Number
1 General Query 1-877-786-9464
2 Recorded flight departure/
arrival information		 1-877-978-6946
3 Relay Services

1-800-855-0511(Voice to TTY)
711 (TTY to Voice)

4 Central Baggage

1-844-853-3751
416-679-3750
5 Special Assistance

1-877-687-7794 (TTY to Voice)
6 Call from within the United States

1-800-778-4838 (voice)
1-800-455-9880(TTY)
7 Call from outside the United States –
Aviation Consumer Protection Division

202-366-2220
202-366-0511
(voice) or
202-366-0511 (TTY)

Lost, Delayed Or Damaged Baggage

  • You can claim for your delayed baggage within 21 days from the date you receive your bag.
  • You can claim for your missing baggage within 30 days from the date on which your bag should have been delivered.
  • You can contact for Damaged Baggage at 1-844-853-3751 OR 416-679-3750 within 7 days.
  • For more information , please read

Offices Contacts

Sr No. Location Toll-Free Phone Address
1 Toronto 1-877-877-1755 416-620-4955 27 Fasken Drive, Toronto, ON, M9W 1K6, Canada
2 Montreal 1-866-722-8066 514-871-1319 100-3105 Place Louis-R.-Renaud, Laval, QC, H7V 0A3, Canada

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