Emails

• customercare [at] swarafincare [dot] com (For Customer Queries)
• info [at] swarafincare [dot] com (For Queries)

Important Links

• Contact Form
• Frequently Asked Questions

Grievance Redressal Procedure

Level 1 :

• If you have any query/complaint you can visit your nearest branch or contact to 9810970292 and email at customercare [at] swarafincare [dot] com .
• You will provide your lodge complaint response within 7 working days .

Level 2:

• If your complaint not resolved even after 7 working days, then you can contact to Grievance Redressal Officer
  Contact: 0124-4238016 (9:30am-5:30pm)
  Email: mukund [at] swarafincare [dot] com
  Address: 3rd Floor, Plot No - 4112, Ashok Marg, Sector - 27, Gurgaon, Haryana, India, Pin Code - 122009

Level 3 :

• If you still not satisfied with the response or not get response within 21 days, then you can contact to Chief Executive Officer
  Contact: 0124-4238016
  Email: dev [dot] verma [at] swarafincare [dot] com

Level 4 :

• If you still not satisfied with response of above levels or does not get response within one month, then you may appeal to Non Banking Financial Company (NBFC) of Reserve Bank Of India
  Contact: 022-23084121
  Email: helpdnbs [at] rbi [dot] org [dot] in
  Address: DNBS, Mumbai Regional Office, RBI Building,
  3rd Floor, Opp. Mumbai Central Railway Station, Mumbai-400008

Office Addresses

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