Email

• twallet-support@telangana.gov.in (For Contact Support)

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Important Link

• Frequently Asked Questions

For Grievance/ Complaint Procedure

Level 1:

• If you have any query/complaint, then you can lodge your complaint online through details mentioned below:
  Contact No.: 1100, 18004251110, 9100007383 (For EDS Technical Support)
  Email: twallet-support@telangana.gov.in (For T-Wallet Technical Support)

Level 2:

• If your query is still not resolved, then you can also contact to the officers detail mention below:
  Contact No.: 9916788345
  Email: kirankumar.p@taipl.in, rama.s@taipl.in
  Address: Special Chief Secretary, ITE and C Dept.
  3rd Floor,Dr. B. R. Ambedkar Telangana State Secretariat.
  Hyderabad.

Level 3

• If you are not still satisfied with the resolution given, then you can contact to the officer mentioned below:
  Contact No.: 9916788339
  Email: sreenivasulu.m@taipl.in, siddhartha.d@taipl.in
  Address: Commissioner ESD, MeeSeva.
  1st Floor, MCH Building,
  Road No.7. Banjarahills.
  

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