Emails

• contactus [at] tatacapital [dot] com (General Query)
• customercare [at] tatacapital [dot] com (For existing Customers)
• customercare [dot] housing [at] tatacapital [dot] com (For Home Loan Customers)

Install App

Important Links

• Frequently Asked Questions
• Apply for home loan
• Branch locator
  • Service Branch
  • Nearest Branch

SMS Services

• SMS Keyword (Mandatory) <Space> <Last 4 digits of Loan Account Number> to 97059 66060
• Services available for Home Loan Customers are as follows -:
  

  Service	Keyword	Example (Product <Space> Service)
  Update Udyam Number	UDYAM	UDYAM (Space) <12 DIGIT UAM NUMBER> (Space) <FULL LAN NUMBER>
  Repayment Schedule	REPAYMENT	REPAYMENT (Space) 1234
  Provisional Interest Certificate*	PROVISIONAL	Provisional (Space)1234
  Welcome Letter	WELCOME	WELCOME (Space)1234
  Final IT Certificate	FIC	FIC(Space) 1234
  Loan Statement	SOA	SOA (Space) 1234
  Update Udhyog Adhaar Memorandum	UAM	UAM (Space) <12 DIGIT UAM NUMBER> (Space) <FULL LAN NUMBER>
  Loan Account Number	LAN	LAN
  Amortization Schedule	AMMORT	AMMORT (Space) 1234
  Overdue EMI Payment	OEMI	OEMI(Space)1234
  Download Mobile App	MOBILEAPP	MOBILEAPP

Grievance Redressal Procedure

1. For lodge complaint contact by calling at 1860 267 6060 or
   mail at customercare [dot] housing [at] tatacapital [dot] com. Complaint will
   be acknowledgment/response within 7 business days.
2. In case no satisfied with the resolution provided, contact Head
   Customer Service at customerservice [dot] head [at] tatacapital [dot] com.
   Complaint will be processed for 4 business days.
3. In case no satisfied with the resolution provided, contact
   Managing Director at mdtchfl [at] tatacapital [dot] com

In case your query is not resolved within a period of one month
or not satisfied with the resolution contact the regulatory authority
of Housing Finance Companies at the address:
National Housing Bank,
Department of Regulation and Supervision
(Complaint Redressal Cell) 4 th Floor,
Core-5A, India Habitat Centre, Lodhi Road,
New Delhi-110003.

Registered Office

11th Floor, Tower A,
Peninsula Business Park,
Ganpatrao Kadam Marg, Lower Parel,
Mumbai - 400013.