Email

• customerfirst@tfsin.co.in (For Customer Support)

Install App

Important Links

• Customer Support
• Dealer Locator
• Feedback Form
• Frequently Asked Question

SMS Service

• You can obtain your foreclosure statement- SMS us with the key word “TFS”at 53030.

Grievance Redressal Procedure

Level 1:

• If you have any query/complaint, then you can contact at 18003099778 or you can mail at customerfirst@tfsin.co.in.
• If your query is still not resolved, then you can also contact on the details given below, your query will be resolved within 10 days.
  Contact No.: 040-71781780
  Address: 3rd Floor, Centropolis, No. 21 Langford Road,
  Richmond Town Bangalore-560 025

Level 2:

• If you are still not satisfied with the resolution given in level 1, then you can contact to the grievance officer your query will be resolved within 30 days, details mentioned below:
  Designation: Grievance Redressal Officer
  Contact No.: 080-67361943 (Monday to Friday, 9:30 am to 5:30 pm)
  Email: grievanceredressal@tfsin.co.in
  Address: Toyota Financial Services India Ltd 3rd Floor, Centropolis,
  No. 21 Langford Road, Richmond Town Bangalore - 560 025

Level 3:

• If your query is still not resolved, or you are not satisfied with the resolution given, then you can contact on the details mention below:
  Contact No.: 14448 (9:30am-5:15pm)
  Email: CRPC@rbi.org.in
  Address: Centralised Receipt and Processing Centre 4th
  Floor, Sector 17, Chandigarh, 160017
• You can also lodge your complaint online through Complaint Management System (CMS) Portal. or through Address and Area of Operation of the Ombudsman

Corporate/Registered Office

Toyota Financial Services India Ltd.
No.21,Vaswani Centropolis,
First Floor, 5th cross,
Langford Road, Shanthi Nagar,
Bangalore-560025

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