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TP Western Odisha Distribution Limited (TPWODL) Contact No.
Updated on Wednesday, 19 February 2025 - 6:04pm
Email
Toll free Number(s):
- 1800 3456 798 (For Complaint/Query, 24*7)
- 1912 (For Electricity Related Complaint/Query, 24*7)
All India Number(s):
- 81143 93836 (For WhatsApp Support)
- 74117 79783 (Missed Call No. For New Connection)
Website:
Official Website IVRS Menu: 1800 3456 798
- Press 1: To Speak to Customer Care Executive.
- Press 2: To Update Your Mobile No.
- Press 3: To Register no Power Supply Complaint.
- Press 4: For Meter Related Query.
- consumercare@tpwodl.com (For General Query)
Important Links
Important Contact Details
| Sr No. | Service | Name | Contact No. | |
|---|---|---|---|---|
| 1 | For Power Theft/Bribery-Related Complaints | - | 9980558855 | vigilance@tpwesternodisha.com |
| 2 | To Install a Rooftop Solar System | Sh. S. Saha | 9932925051 | grf.burla@tpwesternodisha.com |
| 3 | Agricultural Pump Solarization Program | Sh. D. Vanmore | 9223587443 | - |
Executives Contact Details for Solar Rooftop Services
| Sr No. | Name | Contact No. | |
|---|---|---|---|
| 1 | Shri. Jagdeep S. Sangwan, HoD Connection Management | 9820850713 | jagdeep.sangwan@tpwodl.com |
| 2 | Shri. Suvodip Saha | 9932925051 | suvodip.saha@tpwodl.com |
| 3 | Shri. Dayanand Vanmore | 9223587443 | dayanand.vanmore@tpwodl.com |
Contact Details
| Sr No. | Division Office | Officer-In-Charge | |
|---|---|---|---|
| Customer Care Executives and Divisional Manager Contact Details | |||
| 1 | RED, Rourkela | Mr. Debi Prasad Mohapatra | eerourkela@tpwesternodisha.com |
| 2 | RSED, Rourkela | Mr. Shivashish Nayak | eersed@tpwesternodisha.com |
| 3 | SED, Sundargarh | Mr. Alok Ranjan Pattnaik | eesundergarh@tpwesternodisha.com |
| 4 | RED, Rajgangpur | Mr. Samaresh Pal | eerajgangpur@tpwesternodisha.com |
| 5 | SED, Sambalpur | Mr. Dambarudhar Ojha | eesambalpur@tpwesternodisha.com |
| 6 | SEED, Sambalpur | Mr. Mansor Tigga | eesambalpureast@tpwesternodisha.com |
| 7 | BWED, Bargarh | Mr. Anupam Shilabhadra Das | eebargarhwest@tpwesternodisha.com |
| 8 | BED, Bargarh | Mr. Satyabrata Panda | eebargarh@tpwesternodisha.com |
| 9 | JED, Jharsuguda | Mr. Ashish Kumar Panda | eejharsuguda@tpwesternodisha.com |
| 10 | BNED, Brajrajnagar | Mr. Ashutosh Ghosh | eebrajarajnagar@tpwesternodisha.com |
| 11 | DED, Deogarh | Mr. Shrinibash Swain | eedeogarh@tpwesternodisha.com |
| 12 | BED, Bolangir | Mr. Bibhuti Bhusan Satpathy | eebolangir@tpwesternodisha.com |
| 13 | SED, Sonepur | Mr. Satya Ranjan Sahoo | eesonepur@tpwesternodisha.com |
| 14 | TED, Titlagarh | Mr. Jagyenesh Ch. Patra | eetitlagarh@tpwesternodisha.com |
| 15 | KWED, Bhawanipatna | Mr. Loknath Das | eekalahandiwest@tpwesternodisha.com |
| 16 | KEED, Bhawanipatna | Mr. Manas Ranjan Mati | eekalahandieast@tpwesternodisha.com |
| 17 | NED, Nuapada | Mr. Sambit Kumar Nanda | eenuapada@tpwesternodisha.com |
| Key Consumer Group and Circle Head Contact Details | |||
| 18 | SE, Rourkela Circle | Mr. Sushanta Ku. Panda | seecrourkela@tpwesternodisha.com |
| 19 | SE, Sambalpur Circle | Mr. Sanjit Kumar Nayak | seecsambalpur@tpwesternodisha.com |
| 20 | SE, Bolangir Circle | Mr. Ranjan Kumar Naik | seecbolangir@tpwesternodisha.com |
| 21 | SE, Kalahandi Circle | Mr. D.S. Mishra | seeckalahandi@tpwesternodisha.com |
| 22 | SE, Bargarh Circle | Mr. Surendra Hota | seecbargarh@tpwesternodisha.com |
For Complaint
Level 1:
- For any query/complaint, firstly you have to contact to the customer support center at the details given below:
Toll Free Number: 18003456798 or 1912 ,
For WhatsApp Support: 8114393836, 9980558855
Email: vigilance@tpwesternodisha.com
Level 2:
- If your query is not resolved then you can contact to the President's office at the details given below:
Sr No. Districts Contact No. Email Address 1 Sambalpur, Jharsuguda, Devgarh and Bargarh 0663-2950601 grf.burla@tpwesternodisha.com Grievance Redressal Forum,TPWODL,Burla, At. Qtr. No. SD-6/2, Saurav Vihar, Near NAC College, Burla, Sambalpur-768017 2 Sundergarh 0661-2952614 Grf.rourkela@tpwesternodisha.com , presidentgrfrkl@gmail.com Grievance Redressal ForumTPWODL, Rourkela,At. Plot No. UU/9, Civil Township,Rourkela-769004,
Sundergarh3 Bolangir &
Sonepur,
Kalahandi And
Nuapada Districts06652-235741 Grf.bolangir@tpwesternodisha.com ,
grfwesco.bgr@rediffmail.comGrievance Redressal ForumTPWODL, Bolangir,At. WESCO Gest House,
In front of Children's Park,Near Collector Residence,Bolangir-7670014 Kalahandi & Nuapada 06670-230012 Grf.bhawanipatna@tpwesternodisha.com Grievance Redressal ForumTPWODL, Bhawanipatna, At-Plot no-283,Purunapada,
Circuit House Road, Beside Income Tax Office,Bhawanipatna, Kalahandi,7660015 - 06646-230135 - Grievance Redressal Forum TPWODL, Bargarh, At- First Floor, Raymond Building, Bandutikira Chowk, PO/PS/Dist- Bargarh, Pin- 768028
- If still you are not satisfied with above levels then you can contact to Office of the Ombudsman-II at the details given below:
Contact No.: 0674-2543825,
Email: ombudsmantwo@gmail.com
Address: Odisha Electricity Regulatory Commission
At. Qrs. No-3R-2(S), Gridco colony,
P.O: Bhoinagar, Bhubaneswar, Pin- 751022,
Dist- Khordha, Odisha.
Fax No.: 0674-2546264
Contact Details of Nodal and Central Officers for PM Surya Ghar Yojna-TPWODL
| Sr No. | District | Nodal Officer | Contact Details |
|---|---|---|---|
| District Nodal Officers | |||
| 1 | Bolangir | Shibani Shankar Ratha | 9437368001 |
| 2 | Bargarh | Sukanti Dash | 9438292606 |
| 3 | Sambalpur | Swati Mishra | 9437240959 |
| 4 | Deogarh | Subhankar Roy | 9658404064 |
| 5 | Kalahandi | Rajesh Kumar Pradhan | 8093310302 |
| 6 | Sonepur | Pranab Kumar Ratha | 9437058268 |
| 7 | Jharsuguda | Rajesh Kumar Pandey (B) | 9437393285 |
| 8 | Nuapada | Amit Kumar | 7978758367 |
| 9 | Sundargarh | Swagatika Swain | 9437290279 |
| Central Officers | |||
| 10 | - | Shreenibas Swain | 8093247931, shreenibas.swain@tpwesternodisha.com |
| 11 | - | Dayanand Vanmore | 9223587443, dayanand.vanmore@tpwesternodisha.com |
| 12 | - | Adisrestha Senapati | 9583735572, adisrestha.senapati@tpwesternodisha.com |
Registered/Corporate Office Address
TP Western Odisha Distribution Ltd
Burla, Dist. Sambalpur,
Odisha - 768017
Contact No.: 0663-2431984
Email:
tpwodl@tpwesternodisha.com , consumercare@tpwesternodisha.com
Fax: 0663-2432113
