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TP Western Odisha Distribution Ltd (TPWODL) Contact 1800 3456 798
Updated on Monday, 27 March 2023 - 1:00pm
Toll free Number(s):
- 1912 (Complaint)
- 1800 3456 798 (Helpline 24/7)
All India Number(s):
- 99805 58855 (Call/Whatsapp for Power Theft Complaints)
- 81143 93836 (WhatsApp Support)
- 74117 79783 (Missed call no. for new connection)
Website:
Official Website IVRS Menu: 1800 3456 798
Please Select Your Preferred Language (Odia, English, Hindi)
- Press 0: Update Your Mobile No
- Press 1: For Complaints Related to Power Supply Or Any otherTechnical Complaint
- Press 2: For Fire Or Any Other Safety Related Complaint
- Press 3: For New Connection Or Change in Name Load And Category
- Press 4: For Billing, Reading, Payment, Meter Related Query And Complaint
- Press 5: To Know The Status Of Your Complaint Or Request
- Press 6: For Complaint Related To Theft, Harassment And attacks.
Emails
- consumercare [at] tpwesternodisha [dot] com (Customer Support)
- consumercare [at] tpwodl [dot] com (For Online Bill payment Issues)
- vigilance [at] tpwesternodisha [dot] com (Anti-Theft)
Frequently Asked Questions
Contact Details
SL. No |
Division Office | Officer-In-Charge | |
|---|---|---|---|
| Customer Care Executives Contact Details | |||
| 1 | RED, ROURKELA | Mr. Debi Prasad Mohapatra | eerourkela [at] tpwesternodisha [dot] com |
| 2 | RSED, ROURKELA | Mr. Shivashish Nayak | eersed [at] tpwesternodisha [dot] com |
| 3 | SED, Sundargarh | Mr. Alok Ranjan Pattnaik | eesundergarh [at] tpwesternodisha [dot] com |
| 4 | RED, RAJGANGPUR | Mr. Samaresh Pal | eerajgangpur [at] tpwesternodisha [dot] com |
| 5 | SED, Sambalpur | Mr. Dambarudhar Ojha | eesambalpur [at] tpwesternodisha [dot] com |
| 6 | SEED, Sambalpur | Mr. Mansor Tigga | eesambalpureast [at] tpwesternodisha [dot] com |
| 7 | BWED, BARGARH | Mr. Anupam Shilabhadra Das | eebargarhwest [at] tpwesternodisha [dot] com |
| 8 | BED BARGARH | Mr. Satyabrata Panda | eebargarh [at] tpwesternodisha [dot] com |
| 9 | JED, JHARSUGUDA | Mr. Ashish Kumar Panda | eejharsuguda [at] tpwesternodisha [dot] com |
| 10 | BNED,BRAJRAJNAGAR | Mr. Ashutosh Ghosh | eebrajarajnagar [at] tpwesternodisha [dot] com |
| 11 | DED, DEOGARH | Mr. Shrinibash Swain | eedeogarh [at] tpwesternodisha [dot] com |
| 12 | BED BOLANGIR | Mr. Bibhuti Bhusan Satpathy | eebolangir [at] tpwesternodisha [dot] com |
| 13 | SED, SONEPUR | Mr. Satya Ranjan Sahoo | eesonepur [at] tpwesternodisha [dot] com |
| 14 | TED, TITLAGARH | Mr. Jagyenesh Ch. Patra | eetitlagarh [at] tpwesternodisha [dot] com |
| 15 | KWED, BHAWANIPATNA | Mr. Loknath Das | eekalahandiwest [at] tpwesternodisha [dot] com |
| 16 | KEED BHAWANIPATNA | Mr. Manas Ranjan Mati | eekalahandieast [at] tpwesternodisha [dot] com |
| 17 | NED NUAPADA | Mr. Sambit Kumar Nanda | eenuapada [at] tpwesternodisha [dot] com |
| Divisional Manager Contact Details | |||
| 1 | RED, ROURKELA | Mr. Debi Prasad Mohapatra | eerourkela [at] tpwesternodisha [dot] com |
| 2 | RSED, ROURKELA | Mr. Shivashish Nayak | eersed [at] tpwesternodisha [dot] com |
| 3 | SED, Sundargarh | Mr. Alok Ranjan Pattnaik | eesundergarh [at] tpwesternodisha [dot] com |
| 4 | RED, RAJGANGPUR | Mr. Samaresh Pal | eerajgangpur [at] tpwesternodisha [dot] com |
| 5 | SED, Sambalpur | Mr. Dambarudhar Ojha | eesambalpur [at] tpwesternodisha [dot] com |
| 6 | SEED, Sambalpur | Mr. Mansor Tigga | eesambalpureast [at] tpwesternodisha [dot] com |
| 7 | BWED, BARGARH | Mr. Anupam Shilabhadra Das | eebargarhwest [at] tpwesternodisha [dot] com |
| 8 | BED BARGARH | Mr. Satyabrata Panda | eebargarh [at] tpwesternodisha [dot] com |
| 9 | JED, JHARSUGUDA | Mr. Ashish Kumar Panda | eejharsuguda [at] tpwesternodisha [dot] com |
| 10 | BNED,BRAJRAJNAGAR | Mr. Ashutosh Ghosh | eebrajarajnagar [at] tpwesternodisha [dot] com |
| 11 | DED, DEOGARH | Mr. Shrinibash Swain | eedeogarh [at] tpwesternodisha [dot] com |
| 12 | BED BOLANGIR | Mr. Bibhuti Bhusan Satpathy | eebolangir [at] tpwesternodisha [dot] com |
| 13 | SED, SONEPUR | Mr. Satya Ranjan Sahoo | eesonepur [at] tpwesternodisha [dot] com |
| 14 | TED, TITLAGARH | Mr. Jagyenesh Ch. Patra | eetitlagarh [at] tpwesternodisha [dot] com |
| 15 | KWED, BHAWANIPATNA | Mr. Loknath Das | eekalahandiwest [at] tpwesternodisha [dot] com |
| 16 | KEED BHAWANIPATNA | Mr. Manas Ranjan Mati | eekalahandieast [at] tpwesternodisha [dot] com |
| 17 | NED NUAPADA | Mr. Sambit Kumar Nanda | eenuapada [at] tpwesternodisha [dot] com |
| Key Consumer Group Contact Details | |||
| 1 | SE, Rourkela Circle | Mr. Sushanta Ku. Panda | seecrourkela [at] tpwesternodisha [dot] com |
| 2 | SE, Sambalpur Circle | Mr. Sanjit Kumar Nayak | seecsambalpur [at] tpwesternodisha [dot] com |
| 3 | SE, Bolangir Circle | Mr. Ranjan Kumar Naik | seecbolangir [at] tpwesternodisha [dot] com |
| 4 | SE, Kalahandi Circle | Mr. D.S. Mishra | seeckalahandi [at] tpwesternodisha [dot] com |
| 5 | SE, Bargarh Circle | Mr. Surendra Hota | seecbargarh [at] tpwesternodisha [dot] com |
| Circle Head Contact Details | |||
| 1 | SE, Rourkela Circle | Mr. Sushanta Ku. Panda | seecrourkela [at] tpwesternodisha [dot] com |
| 2 | SE, Sambalpur Circle | Mr. Sanjit Kumar Nayak | seecsambalpur [at] tpwesternodisha [dot] com |
| 3 | SE, Bolangir Circle | Mr. Ranjan Kumar Naik | seecbolangir [at] tpwesternodisha [dot] com |
| 4 | SE, Kalahandi Circle | Mr. D.S. Mishra | seeckalahandi [at] tpwesternodisha [dot] com |
| 5 | SE, Bargarh Circle | Mr. Surendra Hota | seecbargarh [at] tpwesternodisha [dot] com |
Office Contacts
Grievances Redressal
The addresses and telephone no, of these Grievances Redressal Forums and offices of Ombudsman are given below:| Districts | Designation | Contacts No | Emails | Address |
|---|---|---|---|---|
| Sambalpur, Jharsuguda, Devgarh and Bargarh districts |
The President | 0663-2950601 | grf [dot] burla [at] tpwesternodisha [dot] com | Grievance Redressal Forum, TPWODL, Burla, At. Qtr. No. SD-6/2, Saurav Vihar, Near NAC College, Burla, Sambalpur-768017 |
| Sundergarh district |
Office of the President |
0661-2952614 | Grf [dot] rourkela [at] tpwesternodisha [dot] com/ presidentgrfrkl [at] gmail [dot] com |
Grievance Redressal Forum TPWODL, Rourkela, At. Plot No. UU/9, Civil Township, Rourkela-769004, Sundergarh |
| Bolangir, Sonepur, Kalahandi And Nuapada Districts |
The President | 06652-235741 | Grf [dot] bolangir [at] tpwesternodisha [dot] com/ grfwesco [dot] bgr [at] rediffmail [dot] com |
Grievance Redressal Forum TPWODL, Bolangir, At. WESCO Gest House, In front of Children's Park, Near Collector Residence, Bolangir-767001 |
If the complainant is aggrieved by the order of the GRF, then the complainant can go for an appeal before:
| Designation | Contacts No | Emails | Address |
|---|---|---|---|
| Office of the Ombudsman-II |
0674-2543825/ Fax No.0674-2546264 |
ombudsmantwo [at] gmail [dot] com | Odisha Electricity Regulatory Commission At. Qrs. No-3R-2(S), GRIDCO colony, P.O: Bhoinagar, Bhubaneswar, Pin- 751022, Dist- Khordha, Odisha. |
Registered/Corporate Office
Burla, Dist. Sambalpur,
Odisha - 768017
Telephone: 0663-2431984
Fax: 0663-2432113
Email:
tpwodl [at] tpwesternodisha [dot] com
