Toll free Number(s):
- 1800 266 0101 (For Customer Support, Mon-Sat, 9am-6pm)
All India Number(s):
- 88288 02996 (For Contact Support, Mon-Sat, 9am-6pm)
IVRS Menu: 1800 266 0101
Select your preferred languge
- Press 1: For motor claim
- Press 2: For health claim
- Press 3: For policy copy
- Press 4: For app related issues
- Press 5: For renewal
- Press 6: For endorsment
- Press 7: To become a POSP (Point of sale person)
- Press 8: For inspection
- Press 9: For cancellation and refund
- Press 0: To talk to the customer care executive
Email
For Complaint
Level 1:
- For any query/complaint, you can contact at the details given below:
Level 2:
- If your query is still not resolved, you are not satisfied with the resolution provided at the above level you can register your complaint through IRDAl And Bima Bharosa
Level 3:
- If you have not received the resolution or is not satisfied with the resolution/response provided at the above levels, you can escalate your issue further to the Principal Nodal Officer at the details given below:
- You can also complain online by filling this Form.
Registered/Corporate Office
Turtlemint Pvt. Ltd.
The ORB - Sahar, 4B, 1st Floor, A Wing
Marol Village, Andheri (East)
Mumbai - 400099, Maharashtra, India
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