Email

• care [at] unigoldfinance [dot] com (For Query)

Important Links

• Contact Form/Branch Loctaor
• Frequently Asked Questions

Grievance Redressal Procedure

Level 1:

• If you have any query and complaint firstly, you have to call 18003090620 between 9:30am-6:30pm, Mon-Sat or email at care [at] unigoldfinance [dot] com, cs [dot] vinita [at] unigoldfinance [dot] com
• You can also visit your nearest branch and can approach Branch Manager.
• You can also write to:
  • Customer Service,
    1st Floor, Ridge Residency Complex,
    Baramunda, Bhubaneswar, Odisha - 751003

Level 2:

• If you are not satisfied by the response, then you contact to the Grievance Redressal Officer (GRO)/Principal Officer
  • Grievance Redressal Officer (GRO)
    Telephone No.: 9692189044
    Email: sakti [at] unigoldfinance [dot] com, kailash [dot] godhwani [at] unigoldfinance [dot] com
    Address: 1st Floor, Ridge Residency Complex,
    Baramunda, Bhubaneswar, Odisha – 751003
  • Your complaints are resolved within 30 days of receipt of complaint.

Level 3:

• In case a grievance / complaint is not resolved within a period of 30 Days, you can approach
  • Department of Non-Banking Supervision
    Address: Reserve Bank of India, Fort Glacis,
    No. 16, Rajaji Salai, Chennai – 600001

Offices Contacts