Email

• customercare [at] unimoniindia [dot] com (For General Query)

Important Links

• Contact/Feedback Form
• Branch Locator

Helpline Numbers

Grievance Redressal Procedure

Level 1 :

• If you have any query and complaint firstly, you have to call 18001020555 or WhatsApp 9946086666 or email at customercare [at] unimoniindia [dot] com.
• You can also visit your nearest branch and can approach Branch Manager.
• You can also write to:
  • Customer Service,
    First Floor, Airlines Building,
    M.G Road, Kochi-682 011, Kerala.

Level 2:

• If you are not satisfied by the response, then you can contact to the Customer Grievance Redressal Officer (CGRO)
  • Customer Grievance Redressal Officer
    Telephone No.: 9847337156
    Email: cgro [dot] india [at] unimoniindia [dot] com

Level 3:

• In case a grievance / complaint is not resolved within a period of 30 Days, you can approach
  • Department of Non-Banking Supervision
    Reserve Bank of India (Centralised Receipt and Processing Centre),
    Central Vista Sector 17, Chandigarh-160017
    Email: crpc [at] rbi [dot] org [dot] in
• You can also lodge your complaint through Complaint Management System (CMS)

Level 4:

• If you are not satisfied by the resolution provided by above levels, then you can appeal your query/complaint to the Appellate Authority.

  Sr. No.	Region	Contact No.	Emails
  1	Nodal Officer - North	9333473014	zah [dot] 4 [at] unimoniindia [dot] com
  2	Nodal Officer - South	9388020256	zah [dot] 2 [at] unimoniindia [dot] com
  3	Nodal Officer - West	9394490170	zah [dot] 3 [at] unimoniindia [dot] com

Offices Contacts

For Business Support

Contact No.: 8129930400
WhatsApp No.: 7994496791
Email: customercare [dot] forex [at] unimoniindia [dot] com

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