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Union Bank Credit Card Customer Care No. 1800 425 1515

Updated on Tuesday, 8 October 2024 - 11:53am
Organization: 
Toll free Number(s): 
  • 1800 425 1515 (Customer Support 24 x 7)
  • 1800 208 2244 (Union Bank Customer Support)
  • 1800 22 2244 (Another No. For Customer Support)
All India Number(s): 
  • 022-40426008 (Credit Card Specific No.)
  • 080-25300175 (To Block or Unblock Card)
  • 922 300 8486 (SMS Unlock Card)
  • 040-2468 3210 (For Customer Support)
  • 040-2468 3219 (Alternate Customer Support)
  • 966 6606 060 (WhatsApp Support For Online Banking)
International Numbers: 
+91-80-2530 2510 (NRI Helpline No.)
+91-80-6181 7110 (Alternate No. For NRI Helpline)
Website: 
Official Website

IVRS Menu: 1800 425 1515

First Select Your Prefferred Languages

  • Press 1 - For card related queries

Emails

  • ccdhelpdesk [at] unionbankofindia [dot] bank (For credit card support)
  • creditcards [at] unionbankofindia [dot] com (For disputed transactions)
  • customercare [at] unionbankofindia [dot] com (For other credit card queries)
  • ccdissues [at] unionbankofindia [dot] com (For card replacement)
  • ccd [dot] grievances [at] unionbankofindia [dot] bank (For card grievances)

Install App

For Enquiries

To
Union Bank of India
Credit Card Division,
Head Office, Andhra Bank Buildings,
Koti Sultan Bazar, Hyderabad - 500 095.
Ph: 1800 425 1515 (24x7)
Fax No. 040-24755052

SMS Services

Send SMS From Your Regitered No. to :7836884400

Sr No. Service Name Keywards
1 To know the available Limit
for your Credit Card		 Type BALENQRY <space>XXXX
(XXXX denotes LAST 4 digits of your Card Number)
2 To acknowledge receipt of
your New Credit Card & ACTIVATE 		Type CARDACKW <space>XXXX
(XXXX denotes LAST 4 digits of your Card Number)
3 To generate Fresh PIN
Duplicate PIN through ATM
( Union Bank ATM Only)		 Type ATMOTPRO<space>XXXX
(XXXX denotes LAST 4 digits of your Card Number
4 If you want to Get
Duplicate PIN (HARD COPY		 Type DUPPINRO<space>XXXX
(XXXX denotes LAST 4 digits of your Card Number)
5 To Block your Credit
Card in case your Card is Lost		 Type CARDLOST<space>XXXX
(XXXX denotes LAST 4 digits of your Card Number)
6 To request for replacement
of LOST Credit Card, 		Type LOSTREPL<space>XXXX
(XXXX denotes LAST 4 digits of your Card Number
7 To know the CUSTOMER
ID of your Credit Card 		Type GETCUSID<space>XXXX
{XXXX denotes LAST 4 digits of your Card Number)
8 To Disable INTERNATIONAL
Transactions for your Credit Card 		Type INTLDSBL <space>XXXX
(XXXX denotes LAST 4 digits of your Card Number
9 If you DO NOT want to CONTINUE;
"ACCIDENTAL INSURANCE
POLICY "Coverage for your Card 		Type INSFLGDB<space>XXXX
(XXXX denotes LAST 4 digits of your Card Number)
(Request For Refund Of Premium
Already Paid Will Not Be Entertained)

Nodal Officers

Sr.
No. 		Area Desig Contact No. Email
1 Ahmedabad CM 9661410940 gro [dot] fgmoahmedabad [at] unionbankofindia [dot] com
2 Bangalore CM 7760535174 gro [dot] fgmobengaluru [at] unionbankofindia [dot] com
3 Bhopal SM 9910354744 gro [dot] fgmobhopal [at] unionbankofindia [dot] com
4 Bhubaneshwar AGM 8658570369 cobnr [at] unionbankofindia [dot] com
5 Chandigarh AGM 9900579761 gro [dot] fgmochandigarh [at] unionbankofindia [dot] com
6 Chennai CM 9003025879 pnd [dot] fgmochennai [at] unionbankofindia [dot] com
7 Dehradun AGM 7389925551 dyrh [dot] dehradun [at] unionbankofindia [dot] com
8 Delhi I AGM 9826200085 dyrh [dot] delhinorth [at] unionbankofindia [dot] com
9 Delhi II CM 9711967300 gro [dot] fgmodelhi [at] unionbankofindia [dot] com
10 Delhi III DYRH 7060101538 dyrh [dot] delhicentral [at] unionbankofindia [dot] com
11 Guwahati CM 6302554171 dyrh [dot] guwahati [at] unionbankofindia [dot] com
12 Hyderabad CM 9885674814 customerser [at] unionbankofindia [dot] com
13 Jaipur CM 9909994263 gro [dot] fgmojaipur [at] unionbankofindia [dot] com
14 Jammu CM 8360090463 bhjammumain [at] unionbankofindia [dot] com
15 Kanpur CM 9073397965 upendernath [at] unionbankofindia [dot] com
16 Kolkata AGM 8013212812 dyrh [dot] kolkata [at] unionbankofindia [dot] com
17 Mumbai I CM 9820662477 fgmomumbaigrievancecell [dot] gmomumbai [at] unionbankofindia [dot] com
18 Mumbai II CM 9860409087 grievancescell [dot] fgmopune [at] unionbankofindia [dot] com
19 Patna AGM 9102404100 dyrh [dot] patna [at] unionbankofindia [dot] com
20 Raipur CM 7800003781 dyrh [dot] raipur [at] unionbankofindia [dot] com
21 Ranchi AGM 7033495556 dyrh [dot] ranchi [at] unionbankofindia [dot] com
22 Trivandrum DYRH 9495590008 dyrh [dot] trivandrum [at] unionbankofindia [dot] com

Grievance Redressal

Level 1

  • Any complaint can be registered through mail at Customercare [at] unionbankofindia [dot] com  or by calling 1800 208 2244.

Level 2

  • If Customer is not satisfied with resolution Provided at Level 1 ,he/she may contact Regional Office.

Level 3

  • If Customer is not satisfied with resolution at Level 2 reply of Regional Office , he/she may contact Zonal Office.

Level 4

  • Customer can also send complaints to the Principal Nodal Officers at the following:
    The Principal Nodal Officier cum Cheif Grievance Redressal Officer
    Union Bamk of India, Customer Care Unit
    Union Bank Bhavan, 239, VidhyaBhavan
    Marg ,Nariman Point, Mumbai-400021
    Email: cgo [at] unionbankofindia [dot] com
    Ph: 022-22178871

Central Office Address

Union Bank Bhavan, 239,
Vidhan Bhavan Marg, Nariman
Point, Mumbai - 400 021,
Maharashtra, India.
Ph: 022-22892000

Parent Article: 
Union Bank of India Customer Care No. 1800 208 2244