IVRS Options- 1800-233-666 666

• Press 1- For online booking.
• Press 2- For bus time table.
• Press 3- For refund related query.
• Press 4- For failed transaction and refund.
• Press 5- Check if online ticket is confirm or not.
• Press 6- For bus station & Telephone no. queries.
• Press 7- For queries regarding booked ticket cancelation .
• Press 8- For bus booking by phone.
• Press 9- To Talk to customer care executive.

Email

• erefund [at] mail1 [dot] gsrtc [dot] in (For Refunds Complaints)

Install App

Important Links

• Frequently Asked Questions
• View Booking
• Print / SMS Ticket
• Ticket Cancellation
• Waiting List Ticket Enquiry
• Refund Complaint
• Search For Service
• Re-Schedule your Journey Tickets
• PG Refund / Transaction Enquiry

Online Booking

• Hire a Bus
• Gujarat Pavitra Yatradham Booking
• Refund / Status Enquiry
• Hire a Bus FAQs

E-Ticket Refund Complaint

To Raise Complaint Regarding Refund Click On Link

Or

Compliant On Home Page Pravasi Online Compliant With PNR No. Reason For Refund
Gsrtc Toll Free No. 1800 233 666 666
Other Gsrtc Contact No.S - 079-22835000 / 079-22810242

* Please Be Present At Pickup Points 15 Minutes Before Departure Time.

Valsad Division (Bus & Booking Enquiry)