Email

• contact [at] vfscapital [dot] in (For General Query)

Important Link

• Contact Form

Grievance Redressal

Level 1:

• If you have any query/ complaint , then you can contact to the Help Desk Executive at Corporate Office:
  Contact No. : 033-66551466 (10am - 5pm, Sat, Sun and other Holidays)

Level 2:

• If you are not satisfied with response of level 1 or your query is not resolve within 10 days, then you can contact to Principal Nodal Officer
  Contact No.: 033-66551414, 033-66551466
  Email : complain [at] vfscapital [dot] in
  Address : VFS Capital Limited Eco Space Business Park Tower-4B, Room No.-403,
  4th Floor, New Town, Rajarhat Kolkata-700160, West Bengal

Level 3:

• If you are not satisfied with the response of Principal Nodal Officer, or your query is not resolve within one month then you can lodge your complaint online through Microfinance Industry Network (MFIN) and you can also call at the Tollfree no 18002700317

Level 4:

• If you are not satisfied with resolution provided in level 4 or you query is not resolve within 15 days, then you can contact to The General Manager
  Contact No.: 033-22307850 , 033-22308331
  Email : dnbskolkata [at] rbi [dot] org [dot] in
  Address : Department of Supervision (NBFC), 5th Floor, 15, N. S. Road, Kolkata-700001.
  

Offices Address

Social Sites

• Facebook
• Twitter
• YouTube
• Linkedin