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Vi Postpaid Customer Care No. 199

Updated on Wednesday, 23 November 2022 - 2:55pm
Company Name: 
Toll free Number(s): 
  • 199 (Enquiries and Requests)
  • 198 (For Complaints)
  • 1800 123 123 123 (For Sales Enquiries)
All India Number(s): 
  • 992 0055 666 (Customer Service)
  • 965 429 7000 (WhatsApp No. 24*7)
Website: 
Official website
Vi Postpaid Website

Important Links

Helpline Details

Vi™ Helpline Number Details Vi™ Contact Number      

Customer Helpline (Short Code)

(from your Vi™ Mobile Number)

 199
Customer Helpline (Long Code) xxxxx12226
Data Activation/ Deactivation 1925
Do Not Disturb 1909

Complaint Helpline

(from your Vi™ Mobile Number)

 198
Complaint Helpline (Long Code) xxxxxxx198
Mobile Number Portability (MNP) Helpline 18001234567
VAS Deactivation 155223
Televerification  59059
Mobile Number Portability Helpline 18001234567
COCP/Enterprise 55666
Sakhi Helpline 1800123100
Emergency Alert (Sakhi Helpline) 55100

Postpaid USSD Codes

Long Code Postpaid New Menu Flow(*199#)
Home MSISDN <XXXXXXXXXX>
Home Bill Amt. Due, Due Date
*199*1# 1.Best Fit Plan
*199*2# 2.My Tariff, Usage & Packs
*199*2*1#    1. My plan and Activate new plan
               1. My Plan
               2. Activate New Postpaid Plan
*199*2*2#    2. Internet Usage
               1.Total Data Usage
               2.Daily Data Usage
               3. Start Data Notifications
               4. Stop Data Notifications
*199*2*3#     3. Activate Data Packs
               1. Activate Packs
               2. International Roaming Offers
*199*3# 3.Billing & Payment details
*199*3*1#     1. Billing details
           1. Unbilled Amnt
           2. MBILL
           3. Mini Statement
*199*3*2#     2. Last 3 Payments details
*199*3*3#     3. Duplicate Bill over Email/Courier
           1.Duplicate bill via email
           2.Duplicate bill via courier
*199*3*4#      4. Ebill Password
*199*3*5#      5. Manage Ebill & Update Email ID
            1. Update Email ID
            2. Activate GoGreen (No Physical Bill)
            3. Activate Ebill - Physical + Bill on Email
            4. Deactivate GoGreen - No Physical bill
            5. Deactivate Ebill - Physical + Bill on Email
*199*4# 4. Manage Account
            1. Activate VAS
            2. Deactivate VAS
           3. Song Change
           4. PUK Number
*199*5# 5. GO Digital
           1. Download Vi App
           2. Download ViC on Whatsapp
           3. Download Caller Tune App
           4. Download Vi Movies & TV App
*199*6# 6. Other Details
*199*6*1#          1. Find a Vi Store
*199*6*2#          2. Check 4G Status
*199*6*3#          3. Quick help
USSD and Shortcodes for value added services

Customer Enquiries and Requests

Circles Clusters Short Code Long Code
Andhra Pradesh KAP 199 9848012345
Karnataka KAP 199 9844012345
Tamil Nadu KTN 199 9092012345
Kerala KTN 199 9847012345
Delhi RAD 199 9891012345
Rajasthan RAD 199 9887012345
Punjab PUH 199 9814012345
Haryana PUH 199 9812012345
Himachal
Pradesh		 PUH 199 9882012345
Jammu &
Kashmir		 PUH 199 9086012345
UP (E) TUP 199 9889012345
UP (W) TUP 199 9837012345
Kolkata EST 199 9088012345
Rest of Bengal EST 199 9093012345
Assam EST 199 9085012345
NESA EST 199 9089012345
Orissa EST 199 9090012345
Bihar EST 199 9708012345
Madhya Pradesh MPC 199 9826012345
Mumbai MUM 199 9702012345
Gujarat GUJ 199 9824012345
Maharashtra
& Goa		 MAH 199 9822012345

Customer Complaints Number

Circles Clusters Short Code Long Code
Andhra Pradesh KAP 198 9848009198
Karnataka KAP 198 9844000198
Tamil Nadu KTN 198 9092000198
Kerala KTN 198 9947000198
Delhi RAD 198 8744000198
Rajasthan RAD 198 9887010198
Punjab PUH 198 9781500198
Haryana PUH 198 8684000198
Himachal Pradesh PUH 198 9882900198
Jammu & Kashmir PUH 198 9086046198
UP (E) TUP 198 8576000198
UP (W) TUP 198 8941000198
Kolkata EST 198 9088100198
Rest of Bengal EST 198 9093100198
Assam EST 198 9085000198
NESA EST 198 9089000198
Orissa EST 198 9090000198
Bihar EST 198 9708000198
Madhya Pradesh MPC 198 9826000198
Mumbai MUM 198 9702000198
Gujarat GUJ 198 9824000198
Maharashtra & Goa MAH 198 9822000198
Parent Article: 
Vi Customer Care No. 199