D2H Customer Care No. 1800 212 212

Organization: 
Toll free Number(s): 
  • 1800 212 212 (For Customer Support)
  • 1800 1700 444 (For Account Information)
  • 1800 3150 002 (For New Connection)
  • 1800 315 7331 (For update my account (ONTV) details)
  • 1800 1370 444 (For General Query)
  • 1800 1370 777 (Alternate No. For Error on TV)
  • 1800 1370 333 (Alternate No. For 3 days extra to recharge)
All India Number(s): 
  • 87509 17917 (For WhatsApp Support)
  • 99028 99028 (Talk to Customer Executive)
  • 97818 97818 (For Account Information, Exclusive Offers)
  • 89680 89680 (For Channel Activate)
  • 91156 91156 (For Account Update)
  • 92120 12299 (For SMS Service)

IVRS Menu: 1800 212 212

  • Press 1: If You Are Already An Existing Customer
    • Press 1: To Enter Your Registered Telephone Numbers
    • Press 2: To Enter Customer Id
  • Press 2: For New Connection

Email

  • customercare [at] d2h [dot] com (For Customer Support)

Install App

Important Links

Active Channel Information

  • You can replace your active channel 1800 315 XXXX replace XXXX with channel number for 4 digits channels.
    Example: 1800 XXX 1234 replace with channel 1800 XXX 0123 ("0" before any channel number)

SMS Service

Sr. No. SMS Code
1 Order D2H Cinema ADD DCIN <<add-on-code>> Send to 566777 or 9212012299
2 Order Active Music ADD AMUS <<add-on-code>> Send to 566777 or 9212012299
3 To Add any add-on ADD <<Add-on-code>> Send to 566777 or 9212012299
4 To Change your registered telephone
number using current RTN
RTN <<new RTN>>
5 To know your base pack through RTN PACK <<Pack>> Send to 566777 or 9212012299
6 To Complain via SMS Comp <<Customer ID>> <<Complaint description>> Send to 566777 or 9212012299
7 To recharge through voucher RTN RC <<Voucher Pin No.>> <<Last 4 Digits of serial number>>
8 To Recharge through voucher non RTN RC <<Customer ID>> <<voucher pin no.>> <<last 4 digits of serial number>>
9 To locate nearest dealer in your area Find <<Pincode>>
10 To locate nearest recharge dealer Charge<Pincode>>
11 To know your customer ID through RTN
(Registered telephone Number)
ADD <<customer ID>>
12 To know your customer ID through non RTN CID <<smart card #>>
13 To check your balance from any mobile Bal <<Customer ID>>

For Grievance Redressal

  • If you have any query/complaint, then firstly you have to call 1800212212 or email at customercare [at] d2h [dot] com
  • You can also contact to the Regional Nodal Officer
    Sr. No. State Contact No. Emails Address
    1 Andhra Pradesh 040-40020428 nodalofficer [dot] aptl [at] dishd2h [dot] com,
    arawapallykrishna [dot] goud [at] dishd2h [dot] com
    Plot No. 6-1-103/21, 2nd Floor, Abhinav Nagar
    Colony, Padamarao Nagar, Secunderabad-500025
    2 Arunachal Pradesh /Assam 9127818760 nodalofficer [dot] nesa [at] dishd2h [dot] com,
    deviprasaddutta [dot] gupta [at] dishd2h [dot] com
    PS Srijan Corporate Park, Block GP, Tower II, Unit No.
    1105, Sector-V, Salt Lake, Kolkata - 700091
    3 Bihar 9297866555 nodalofficer [dot] brjh [at] dishd2h [dot] com,
    saurav [dot] srivastava [at] dishd2h [dot] com
    Phase-1, Plot No-16, Ashiana Nagar, Patna, Bihar 800025
    4 Chandigarh, Punjab 8558889046 nodalofficer [dot] pb [at] dishd2h [dot] com,
    gulshan [dot] bhinder [at] dishd2h [dot] com
    Plot no. F- 373 , Phase VIII B,Mohali, Punjab-160071
    5 Chattisgarh 9109102104 nodalofficer [dot] cg [at] dishd2h [dot] com,
    amit [dot] parashar [at] dishd2h [dot] com
    212, Satguru Parinay, Plot No 5, PU-3, Scheme No. 54
    Opposite C-21 Mall, A. B. Road, INDORE-452011
    6 Delhi 7838595171 nodalofficer [dot] dl [at] dishd2h [dot] com,
    deepak [dot] kumar1 [at] dishd2h [dot] com
    B-29, Okhla phase -1,First Flour, Delhi- 110020
    7 Goa 9930266883 nodalofficer [dot] mum [at] dishd2h [dot] com,
    jitendra [dot] bauskar [at] dishd2h [dot] com
    3B, 3rd floor, Goldline Business Centre, Link Road,
    Malad West,Mumbai 400064
    8 Gujarat 8929100479 nodalofficer [dot] Gujarat [at] d2hdesk [dot] com,
    jitender [dot] bajaj [at] dishd2h [dot] com
    Plot No. 1, First Floor, Shekhawati Complex,Mitra Colony,
    Near Khatipura, Above ICICI Bank,Jaipur, Rajasthan, Pin 302012
    9 Haryana 7290002866 nodalofficer [dot] dl [at] dishd2h [dot] com,
    paramjeet [dot] verma [at] dishd2h [dot] com
    B-29, Okhla phase -1,First Flour, Delhi- 110020
    10 Himachal Pradesh 9780291008 nodalofficer [dot] hpjk [at] dishd2h [dot] com,
    jaswinder [dot] singh1 [at] dishd2h [dot] com
    Plot no. F- 373 , Phase VIII B,Mohali, Punjab-160071
    11 Jammu And Kashmir 8558889046 nodalofficer [dot] hpjk [at] dishd2h [dot] com,
    gulshan [dot] bhinder [at] dishd2h [dot] com
    Plot no. F- 373 , Phase – VIII B,Mohali, Punjab-160071
    12 Jharkhand 9608380033 nodalofficer [dot] brjh [at] dishd2h [dot] com,
    rajesh [dot] kumar2 [at] dishd2h [dot] com
    E-63, Ashok Vihar, RANCHI, JHARKHAND 834002
    13 Karnataka 9513130055 nodalofficer [dot] ka [at] dishd2h [dot] com,
    jimmy [dot] neerakal [at] dishd2h [dot] com
    No. 215, "Ashirwad" 3rd Floor, 12th Cross, Mahalakshmi Layout,
    Near Metro Station, Bangalore-560086
    14 Kerala / Lakshadweep 9953828636 nodalofficer [dot] kl [at] dishd2h [dot] com,
    sibil [dot] mathai1 [at] dishd2h [dot] com
    New No-7, Old No-10 A, 1st Floor, V.O.C Nagar, 2nd Main Road, Kodambakkam, Chennai-600024
    15 Madhya Pradesh 9109102104 nodalofficer [dot] mp [at] dishd2h [dot] com,
    amit [dot] parashar [at] dishd2h [dot] com
    212, Satguru Parinay, Plot No 5, PU-3, Scheme No. 54 Opposite
    C-21 Mall, A. B. Road, INDORE-452011
    16 Maharashtra 8929100361 nodalofficer [dot] mh [at] dishd2h [dot] com,
    kunal [dot] mujumdar [at] dishd2h [dot] com
    Dish TV India Limited Blue Ventures 2nd Floor , 201-202 Plot No.
    11 CTS ,No. 11 CTS No. 917/18, Plot No.299 ,Ganeshwadi, Near
    British library FC Road Pune 411004
    17 Manipur, Meghalaya,
    Mizoram, Nagaland, Sikkim, Tripura
    9127818760 nodalofficer [dot] nesa [at] dishd2h [dot] com,
    deviprasaddutta [dot] gupta [at] dishd2h [dot] com
    PS Srijan Corporate Park, Block GP, Tower II, Unit No. 1105,
    Sector-V, Salt Lake, Kolkata - 700091
    18 Mumbai 9930266883 nodalofficer [dot] mum [at] dishd2h [dot] com,
    jitendra [dot] bauskar [at] dishd2h [dot] com
    3B, 3rd floor, Goldline Business Centre, Link Road, Malad West,
    Mumbai 400064
    19 Odisha 7873079975 nodalofficer [dot] orissa [at] d2hdesk [dot] com,
    ranajiti [dot] das [at] dishd2h [dot] com
    Plot No- 385/2522/3931, 1St Floor, Sisu Vihar, Patia,
    Chandrasekharpur, Bhubneshwar-751024
    20 Pondicherry 7824830984 nodalofficer [dot] tn [at] dishd2h [dot] com,
    veeraputhiran [dot] m [at] dishd2h [dot] com
    New No-7, Old No-10 A, 1st Floor, V.O.C Nagar, 2nd Main Road, Kodambakkam, Chennai-600024
    21 Rajasthan 8875900851 nodalofficer [dot] rj [at] dishd2h [dot] com,
    chaudharycharan [dot] singh [at] dishd2h [dot] com
    Plot No. 1, First Floor, Shekhawati Complex,Mitra Colony, Near
    Khatipura, Above ICICI Bank,Jaipur, Rajasthan, Pin 302012
    22 Tamil Nadu 7824830984 nodalofficer [dot] tn [at] dishd2h [dot] com,
    veeraputhiran [dot] m [at] dishd2h [dot] com
    New No-7, Old No-10 A, 1st Floor, V.O.C Nagar, 2nd Main Road, Kodambakkam, Chennai-600024
    23 Telangana 8297011282 nodalofficer [dot] aptl [at] dishd2h [dot] com,
    arawapallykrishna [dot] goud [at] dishd2h [dot] com
    Plot No. 6-1-103/21, 2nd Floor, Abhinav Nagar Colony,
    Padamarao Nagar, Secunderabad-500025
    24 Uttar Pradesh - East 7705009631 nodalofficer [dot] up [at] dishd2h [dot] com,
    mohd [dot] sherajuddin [at] dishd2h [dot] com
    PINNACLE TOWER, PLOT NO-A-42/6, FIRST FLOOR 102, SECTOR-62, NOIDA
    25 Uttar Pradesh - West,
    Uttarakhand
    7706871244 nodalofficer [dot] uk [at] dishd2h [dot] com, mohammad [dot] nadeem [at] dishd2h [dot] com B-29, Okhla phase -1,First Flour, Delhi- 110020
    26 West Bengal 7575930804 nodalofficer [dot] wb [at] dishd2h [dot] com,
    chandan [dot] prakash [at] dishd2h [dot] com
    PS Srijan Corporate Park, Block GP, Tower II, Unit No. 1105, Sector-V, Salt Lake, Kolkata - 700091

Corporate Office

Dish TV India Ltd. FC - 19,
Sector 16A, Film City, Noida,
Uttar Pradesh,India. Pin Code-201301

Social Sites

Parent Article: 

Comments

Customer care

I've been using this Videocon d2h service for 4 long years, but now I'm totally disappointed with the kind of service provided by the operator, as i could not contact the service provider through their customer care number even after several times now I'm tired of calling then, I wanted to add new channels to my account,

choose channels for new TRAI Terms

I am irrited after dialing customer care number is not any reply from us, and i can't login to choose my channels, so that i can't see my regular channels

3rd class service of 3rd

3rd class service of 3rd class company. Pathetic. Don't even receive call from costumer. Go to hell

To change my mobile number for regester

Sir/madam this is a request to u that I lost my mobile I missed my old mobile number now I want to change my new mobile pls help me and reply soon

Service

I'm not getting channels

channel subscribers

mera jo videocon d2h hai usme ek bhi channel nehi dekhpa raha hu.

POoooooo

WHat a fu*kng customer service are you giving guys..... Trying to reach your customer care numbers for a month....... Thenfor what purpose you are giving such services???? Never seen such idiotic company. Best you shut up the hell company and go to ukbakisthan.......

same is done with me

I am also facing same issues. No one is there to listen us.
I feel to throw it on road. and get a new D2H operator services

Channel problem

In spite of recharging 300 rs monthly not able to watch many channel. Bull shit without taking any permission how they can close the channels. Really disgusting.

Bad service..... Assholes

I have been trying to call the shit customer service and I have no clue what has happened, update on how to reach u shit people and get back my recharge money. I have recharged and yet to receive service. If anyone can help on this it will be highly appreciated... Or u shit people eat my money and I will go for some other cable.

Bad service videocon

Bad service videocon

Jo new pack mene select kia hai wo chalu nahi ho raha hai

Mene balance bhi dalwa diya aapki service chalu hi nahi ho rahi hai
Bahut bekar service hai aapki
Please servise chalu kijiye nahi to
Me kisi or cable se sampark karu

Pathetic service

Even I am facing the same issue , customer service not getting connected, can't see all channels, recharge is done but now the money is just getting wasted, I sent an email nobody has replied to the email yet it's been more then 10days...and here I am helpless!!!

Channel not subscribe issue

Hi,
Do you get any response or any luck on getting the issue resolved. I am also facing the same issue and wrote to nodal officer but no response yet.

Complain

Worst service costumer service not good no response

complain

signal problems
bed service

Fuck all service

Last 3 days trying r
To call, nobady reply,
Yesterday pic my call badly talk,
Without knowing me cut my call.

me recharge,but some chanels is no working

some chanels are not working

Annoying service

Annoying service

To change my Dh to my new home

I never seen very worst customer service..
I was call to your customers service last two days..
There is no answer from your side...
I try to call you become very tried and irritat....
I want to shiff my D2h to my new home...
... ....
Very worst services I never seen before...

Dear Videocon team Why do Marathi channels do not run? We have r

Dear Videocon team
Why do Marathi channels do not run? We have recharged 300 rupees. Please answer me
Customer id170244925

Complaint

What is the customer care no warest services in video can d2h

Unavailability of customer care

I've been using this Videocon d2h service for 4 long years, but now I'm totally disappointed with the kind of service provided by the operator, as i could not contact the service provider through their customer care number even after several times now I'm tired of calling then, I wanted to add on South Indian hd channels to my account,

They never reply to customer. Not ever customer service works

I am customer to d2h from last 3 years..but now I m fed up from its service.. daily I hav to recharge....but still not having channels.. this company is use less.. these type of company should b shut off.. very shameful...no reply no message.. no customer service..v r ur customers ..v r paying u

They never rply to customer

Yes it's a waste service no rply from customer care services stupid service waste of money

Shitty service

Tried reaching u guys since almost a month. None of ur shitty numbers is reachable to ur customer care.
My service is closed inspite being paid for it.
Kindly close or update your customer care if you actually want people....if you had too many then close your shitty numbers.
Worst service or revert ....

Cant believe why people opt for this shit

for survice

Videocon is the worst company india .i m complened 7 week ago till the date no survice .so i sujest dont go for videocon d2h .

Remove my name and number

Dear videcon d2h
I'm nagaraja K G an ex employee of Videocon d2h nodal officer Karnataka, But still your website is reflecting my number and still customers are calling on my personal number and mentally harassing me So requesting you to remove my personal number from your website ASAP.

Nagaraja K G
Karnataka
Thank you regards

Remote control issues

Videocon team,
I am attached with you since 4 years and happy with your services and set of channels I am getting. But today I had to raise this issue on this platform. 3 months back, I was facing issue with original remote control..it stopped sensing the D2H. we were told that it will cost 250 for changing the remote control and some additional cost if there is a physical damage. When the Videocon engineer visited and checked...he found there was no physical damage so he charged the minimum applicable cost. Now again we started facing this issue from last two days, the second remote control also has the same issue and it is giving us the same old issue. Now again Videocon customer care suggested me to get the remote control replaced by paying 250/-. My question is why there is no warranty of remote control and why customer should bear the same cost again if the issue has reoccured within 3 months. There should be a fixed timeline that customer will not have to pay the cost if it is giving issue within 6 months or 1 year...unless there is a physical damage. Is there any guarantee that this time I will pay the amount and it will not give me any issue within 2 days?

Irritated by customer care calls

Very much annoyed and irritated by customer care calls 10 to 15 calls a day. Really disturbing. I blocked their numbers but how many ? UH HUH!

amount cut

Engineer not visit, but company 200 amount cut, I complete in costumer care but not resolved and amount also not refund.
I complete in 27/08/2018 after 3times suppressor and 3times managers speak but problem not clear. 3rd class videocon dth company.

Disconnect my Account

I want to Disconnect my D2H Account. How can I Disconnect my D2h Account.

Regarding Balance statement of

I have clearly what to know when I given a amount and how long you provide the services give a cleat statement
in this regard I feel that you have stop the services before closing date

refund of excess recharge amount

As I have by mistake done wrong id recharge in d2h on 20th august . the amount was paid through TEZ UPI . RS 330 /- how can get back refund the same.
guid me please.

Worst service

Worst Videocon service waste of my 3 days money

Worst service

D2h is the very very worst service no customer care no property managed when customers need help at that time your customer care no is not in the service..

To change. Mobile no.

I just want to change my mobile number from videocon D2h..

Because their call make us irritation

I don't have any RTN.

I want to register my mobile number to ID, please help me out of these situations, please reply me how can I do this!!!

Worest Services

Complaint lodged for TV remote , not yet resolved 45 days .. customer care service always says that compliant will be resolved 24 hours.Bad Service

Worst service complaint

3rd class d2h service.
Customers care ko maharashtra se call kare to telugu customer representative attend karta hai.
They making fraud of customers.
Zabardasti add-ons channels subscription kardiya mere id pe

Worlds most Worst service every

I been use V2H for more than 5 years but for past two months....My channel subscriptions got cancelled even after I recharged my account..for two days I'm not getting any of channel subscriptions..when I try to call customer service those assholes not even picking up any of calls...V2D u better solve the problem before I complaine in customer court..u guys are really costing me money money and my time

Signal problem

Videocon d2h customer service center is too bad,
specially their response and working system.

Repair/Replace speakers of my LED TV

My LED TV Videocon 40" DBB speaker have no good quality sound tell me where to replace the speaker.it should be original. I want to know chandigarh videocon TV service centre near sector 46.

Recharge

Videocon customer service very worst.

Wrong info on TV as well as on phone

on channel 424, sports offers are displyed.

It says FIFA World Cup is on certain channels, and a missed call to a 1800 number will activate that account.

I did that... and am receiving Cricket with Hindi commentary on that channel!

And there is 3-month lock in period for that channel.

!!!!!!!!!!!

Issue yet be attended after five days.

Hi, I have logged a complain on 27 Jun. This is yet to be attended. If you want money I am ready to pay. If you can't resolve it, tell me, so that I will go for other connection.
My customer I'd is xxxx29103

Trying from 4 days to reach

Trying from 4 days to reach customer care executive only music comes
I wanted to add Sony hd for football this is damn frustrating

For bad Singal and. Service

There's no good service from Videocond2h always there is technical problem very poor signal strength.

Old account details showing up

The worst service I have ever seen. I am sending emails and making calls almost everyday to customer service but haven't received any response yet.When the migration was done I guess they messed up my account details and my recharged amount is showing up in my old closed account and not in my current account.I am following up since then and still no response from the team.

The worst service from Videocon D2H.

no signal

i call customer care service 1/06/18
but not come engineer till now..
videocon service is too bad and cheating with costmers ...

Yes u right i agree with u

Yes u right i agree with u

Chainal nhi aa raha hai

Sir koi bhi chanal nhi aa raha hai. Account me 233 rupees bhi hai feer bhi chainal nahi aa raha hai

Faulty remote control

Hi Videocon team,
I am attached with you since 4 years and happy with your services and set of channels I am getting. But today I had to raise this issue on this platform. 3 months back, I was facing issue with original remote control..it stopped sensing the D2H. we were told that it will cost 250 for changing the remote control and some additional cost if there is a physical damage. When the Videocon engineer visited and checked...he found there was no physical damage so he charged the minimum applicable cost. Now again we started facing this issue from last two days, the second remote control also has the same issue and it is giving us the same old issue. Now again Videocon customer care suggested me to get the remote control replaced by paying 250/-. My question is why there is no warranty of remote control and why customer should bear the same cost again if the issue has reoccured within 3 months. There should be a fixed timeline that customer will not have to pay the cost if it is giving issue within 6 months or 1 year...unless there is a physical damage. Is there any guarantee that this time I will pay the amount and it will not give me any issue within 2 days??

Name change

My d2h account is running in wrong name. How to change the name.

Very bad service

I m changing my d2h to Tata sky. Your service is very pathetic. And your customer representative also don't know how to talk. Also I told them to activate two channels. But they told me that it will starts at tomorrow morning. Also I m not able to videocon account. Very very very bad service. I m gonna change it now.

Very poor service of customer care

In my videcon d2h connection automatically change my plam, and customercare representative told only supervisior can solve that types issue and he was hold me on waiting for an half hour but supervisor not respond
Very bad experience with videcon d2h
In 2 and half year i suffer several time this types problem

Bad service

Dear Team Videocon d2h
I have recharged RS.275 every month ,
But last 15days I have faced very bad service , No Network ....
Costumer care not responding my many complent
Please provide proper service otherwise I will complent in consumer Court

I want to known about recharge plans

Recharge plans for 15 days

force to watch channel if add any channel lock for three month

My customerid is 146530975xxx
I was added star sport 1 english channel but i want to change star sport 1 hindi. Thats why i am call to customer care no. Caller replys this channel is locking period of 3month.you not change the channel. how is this company policy. what customer want to seen the channel or what want to not seen. Other service provider given right to decide the customer any channel customer add or delete. But videcon told if you one of channel activate you not delete the channel and give money forcely 3 month. If i quite d2h then he not forced me for recharge or for 3 month forcely watch channel

Dear Team, I am one

Dear Team,

I am one the videocon d2h connection user AT Chennai, i need the management charges details all together

connection wanted to change 1st street to 2nd street do it as soon as possible. Please reply us with your requirement details! We once again thank you, assuring you of our best services always,

Thanks & Regards,
K PACHAIYAPPAN,

regarding very bad service

first your customer service number is taking very long time to connect.
and i have recharged for kids pack and called customer care , but not active my kids pack.

Services of my d2h ID NO. 19500531 not start/resume.

My d2h services not resume after recharge by Rs. 200 on today 04.06.2013 at 10.00 am till up to 9.00 pm. Your SMS received us, my d2h services should resume shortly. My set top box is switched on from 10.00 am but still we are not able to see tv becaus of services are not resumed/ start.
Mu registered mobile no. 8055533816 & I want to registered my another Mobile no. 9975433595

Chanel problem

Package is not accept and many problem on digest

plz activate my account

hello
dear managr
i here by oblige to inform my customer id 89878145
plz activate soon thank you

Name change

chatan barman - old name

raj kumar - new name

account info required

i want to know my account balance and also upadate my ph.no.
my id is :58372163

Videocon d2h - Recharge for 30 days and get 15 days service

21/12/2012
10 AM

Dear Customer Care Expert,

Our Videocon d2h (ID: 22832723) was recharged on 3/12/2012 with Rs 200/ for 30 days. This morning (21/12/2012 - exactly 17 days usage, 13 days still balance left) it flashes your pet message: Error: 16-4 Insufficient balance ....

This happens often, many times earlier and my boys simply do a fresh recharge. But, do you agree that this is your routine practice - "Pay for 30 days and get service for 15 days". The posts above speaks volumes about this, unless you can prove otherwise.

Do you think you can look into it and set right in one day?

Enjoy your nice day, Mr Videocon d2h, Be the Cheat as you are OR prove otherwise.
CK Banerjee
Udaipur, Rajasthan
Subscriber No. 22832723

Advt of Videcon D2H in TOI 10th Nov,2012.

Thanks to your site which speaks a good deal about service{? } of Vidcon. It is most regretful their idea of making customer to know the terms and cnditions by printing in micro mini letters is totally unethical. This shouldbe checked by GOI Grahak Jagruti and be treated as restrictive practice. A law be enacted that this should never be smaller than the news print in the papers. Let Videcon do this before selling as the customers are not happy.

with greetings Venugopal Bangalore

PUK no.

i want to know PUK no. of 8269494578... immediately..
i have 34 rs. sms pack and 46 rs. 200 min... i think i have given u sufficient information to get PUK no. plz provide me fast...
thank u

Peace TV

there are all religous channel in various package of d2h but why not Peace Tv because it is spreading truth and u people are afraid of truth. sooner or later truth will prevail and falsehood likely to be persih.
Be Secular

complain against recharge validity against my CI 54862922

my d2h videocon CI no.54862922 is ist time charged on 13 10 11 with rs 1407 and get validity till 12 04 12.Again on 17 10 11 my CI has been recharged with rs 449 and get validity message remain unchanged .I claimed for that to the deler Lighthouse, shyamnager 24 parganas north ph. 9038303046 He complained you than i received message at my m obile8013268979 that my account has been recharged with rs 449 and validity is extended up to 8th June 2012. Now message is again coming from your part that my validityis april12 2012 Why? please check the matter and extend the validity till 8th june 2012.

respond this post

I took 1 st personal loans when I was 25 and it supported my family very much. But, I require the collateral loan also.

Complaint regarding service

D2h service is very poor service in India. I have filled a request for re installation of my dish on 25 March 2012. Even a long period of 4 days they have not installed dish yet.From this u can imagine the nature of service which they provided to the consumer.

validity expire before 11 days

dear sir,
i infom to u about videocon d2h id no 54415488 , my videocon d2h recarge validity actually 11 days but deactive before 11 days . pl extend 11days active days .
THANKS,
shrikant

unilterally depositing the payment in other scheme.

my customer id is 52044026. I had purchased D2H of Videocon on 3-9-11.which was activated on5-9-11
so for the first 2 months free scheme was running upto 4-11-11.
As per their advertisement 11months payment would be given2 months free scheme,I paid 1815(rs150+tax for 11 months)
on 19-10-11.(i.e before expiry of their actvating offer.)
When I called to their customer care about this, their customer care man was politely rude.
He reluctantly denied to understand the situation and said my money is deposited to other scheme which is running at present.
I said you can change it into scheme of Rs.150+tax on which I have calculated & paid for 11 months.
But he was not ready to listen.
My complaint no is 80931971
So I wrote to customer care of videocon D2H.
They agreed to my changing scheme of rs.150+tax.
vide their mail dtd.24 october.
but again in their mail 3-11-11 they have calculated my next recharge as per Rs 260+ tax scheme.(27 july2012 )
they are doing it unilaterally at their end.
Can anybody guide me which authority I should approach ?
My experience with Videocon D2H is not satisfactory.
their customer care executives are politely RUDE.
they do not respond to customers.

Add one more free channel

Please add Peace TV channel in your videocon d2h,It is absolutely free channel.

Free to air channels

All the Free to Air channels which are supposed to view should be started in VD2H, since we get all the FTA channels in Dishtv, Tata sky, big tv, Airtel and also the free FM channels and the same are not yet in VD2H. So please look into this issue at the earliest..

extreamly poor service of videocon

videocon is a bullshit company regarding its services. i request others not to buy its products. i have an airconditioning system from videocon and its compressor is still under warranty period and due to fault in it i complained 23 days back and even i paid Rs.2100 but still my a.c. have the same problem. worst company in the world videocon. and entire staff from service centre creating problem for me. they are good for nothing its engineers evry tell me on phone that we will come today but i dont know when the day will come. and whenever i call to service centre they asure me we will get it done but unable to tell me when.

i think its useless to buy

i think its useless to buy Video con d2h due to poor service.i m totally agree with s ambit because this type of behavior is done by its customer care..
i am also switching to another d t h service
please don't take video con d2h

D2H Service Deactivated-Poor Customer Care

Hi
Subject : Service Deactivated - Unsatisfied with D2H Service & Customer Care Executive Behavior
To whomsover it may concern
My Name : Sambit Mohapatra
My Customer ID : 42360100
Installation Date : 22nd May 2011, Next Recharge Date Is August 1st 2011

Videcon being such a Brand company , I had taken connection .However To my great disappointment ,D2h Service along with Customer care service is pathetic.
My D2h services are deactivated since 6th July due to an incorrect crediting from your end, where as my next Recharge date is Aug 1st .
In this situation ,Even after repeated complaints lodging Videcon is not providing services as promised .The complaint ID 46566769 was closed by Videocon-D2h without checking with the me/customer and also this was not informed to me ,which is highly unprofessional.On following up ,a new complaint was raised on 8th july 46847906 and is again not yet resolved . Today on following up with the same videocon Customer Care - I get a very unethical behavior from the customer care which forces me to think of canceling this connection.
I am highly disappointed with the way your customer care executives takes care of the issues lodged.The executive Mr.Sachin from Bangalore refused to provide any assistance moreover is impolite while attending customers. There after I was put on phone with Shiva - Supervisor again gave me another 24 hrs time to wait and see if the services are resumed, but he also doesn't have a proper resumption date or time.As this is going on in an indefinite manner I wanted to lodge a complaint.
I would like to emphasis that I am asking service with recharge amount / fee paid in advance and not any free service I deserved to be treated with respect and good service . IF this is the Service you provide , I would definitely discourage any of my friends /colleagues to take up Videocon connection.

Expecting a better Service
Sambit

my d2h connection not working properly please do needfull for me

my d2h connection not working properly so promblem regarding antina so please make correction and stat my d2h. thank you. prashant maloji sontakke id no44140762

For Complaint Regarding unwanted calls and sms from Videocon D2H

Dear Sir

I am very Regretfully informing you that i am continuously receiving calls and sms from Videocon D2h on my number 9999274054 by specifying that i have taken your connection by the name of Ravender singh having customer id 21228897.
I am continuously telling your executives from the last 6months that my name isnot Ravender Singh and i havenot taken any connection from Videocon D2H. Its being really unfortunate that i am having such a messed up experience with a reputed company like Videocon.
You are here by expected to please do the needful.

Regards
Surjeet