Emails

• support [at] vision11 [dot] in (For Customer Support)
• business [at] vision11 [dot] in (For Business Support)

Install App

Important Link

• Frequently Asked Questions

For Cancellation/Refund

• If you are not fully satisfied with any deposit/purchase or you have any
  Error in the transaction you can file query or complain within 3 days.
• If your matches are cancel for any reason or without disclousre of the reason
  your fees will be refunded within 1-3 business working days.
• For more information please , read.

Withdraw Cash Procedure

• In Money Addition Customers can add money based on their KYC status. Non-KYC customers can add a maximum of 10,000 INR at a time with a 10-minute cooling period between transactions. Customers with KYC (Aadhar mandate) can add up to 200,000 INR at a time.
• In Normal Withdrawals Customers with full KYC can make normal withdrawals with a minimum of 100 INR and a maximum of 20,000 INR. They are limited to 3 transactions in a single day.
• In Instant Withdrawals Customers with full KYC can make instant withdrawals with a minimum of 100 INR and a maximum of 50,000 INR. They are also limited to 3 transactions in a single day, and there is an additional charge of 10 INR deducted from the withdrawal amount each time.

Head Office

802-803, Luxuria Trade Hub,
Dumas Road, Rundh Gam,
Surat - 395007 , Gujarat.

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