Important Links

• New Connection Registration Form

SMS Missed Call Services

Customer Care Centers

Important Contact Details

For Complaint

• For any query/compalint you can contact to the details given below:
  

  Sr No.	Region	Telephone No.	Contact No.	Email	Address
  1	Bidhannagar Regional Office	033-23248415	9230961519	rgro [dot] bidhannagar [at] wbsedcl [dot] in	Finance Center, 2nd Floor, CBD Plot No-1, Action Area-II, New Town, Rajarhat, Kolkata-700161.
  2	24 Pgn (N) Regional Office	033-25920353	9230959772	rgro [dot] north24pgs [at] wbsedcl [dot] in	Administrative Building (Ground & 1st Floor) B.T. Road, Vivek Nagar, P.S. Khardah, District North 24 Parganas, Pin 700119.
  3	24 Pgn (S) Regional Office	033-24230493	9230959527	rgro [dot] south24pgs [at] wbsedcl [dot] in	Administrative Building (1st Floor), Baruipur: Padmapukur, Kulpi Road, Kol- 144
  4	Howrah Regional Office	033-26370499	9230961378	rgro [dot] howrah [at] wbsedcl [dot] in	13, NS Road ,Mallick Phatak,Howrah-711101
  5	Hooghly Regional Office	033-26865487	9230966204	rgro [dot] hoogly [at] wbsedcl [dot] in	Hooghly Regional Office, Rammandir, Chinsurah R.S., Hooghly - 712102
  6	Purba Burdwan Regional Office	0342-2662424	9332791605	rgro [dot] purbaburdwan [at] wbsedcl [dot] in	1st Floor, New Administrative Building. Power House Complex. Frezer Avenue. Burdwan - 713101
  7	Paschim Burdwan Regional Office	0341-2251787	9332791709	rgro [dot] paschimburdwan [at] wbsedcl [dot] in	Kalyanpur Housing Estate Kalyanpur Market Ramkrishna Mission, Asansol-713305, Paschim burdwan
  8	Birbhum Regional Office	03462-255682	9332791903	rgro [dot] birbhum [at] wbsedcl [dot] in	Super Market Complex, 2nd floor, Suri, Birbhum - 731101
  9	Nadia Regional Office	03472-251150	9332789659	rgro [dot] nadia [at] wbsedcl [dot] in	Administrative building Power House Complex Bejikhali, Krisnanagar PIN Code: 741101
  10	Murshidabad Regional Office	03482-250924	9332789534	rgro [dot] murshidabad [at] wbsedcl [dot] in	Cantonment Road, opp. Ritwik Sadan, Murshidabad, Pin - 742101
  11	Malda Regional Office	03512-220456	9332791363	rm [dot] malda [at] wbsedcl [dot] in	Malda Regional Office, 1st floor, Administrative Building (WBSEDCL), Rabindra Avenue, Malda, PIN-732101, West Bengal
  12	Paschim Midnapur Regional Office	03222-275655	9332792529	rgro [dot] paschimmedinipur [at] wbsedcl [dot] in	RGRO Administrative Building 2nd Floor,Burdge Town, Paschim Midnapur, Pin -721101
  13	Purba Midnapore Regional Office	03228-263256	9332792710	rgro [dot] purbamedinipur [at] wbsedcl [dot] in	3rd Floor, Bijli Bhavan, Daharpur, P.O.+P.S.-Tamluk, Dist.- Purba Medinipur
  14	Jhargram Regional Office		9332794105	rm [dot] jhargram [at] wbsedcl [dot] in	Office Of the Regional Manager,Jhargram Region Power House Complex Administrative Building(1st Floor) Ghoradhara PO+Dist : Jhargram Pin 721507
  15	Bankura Regional Office	03242-250880	9332792940	rgro [dot] bnk [at] wbsedcl [dot] in	Bidyut Prasasonik Bhavan, Lalbazar, Bankura
  16	Purulia Regional Office	03252-255361	9332793054	rgro [dot] purulia [at] wbsedcl [dot] in	Office Of the Regional Manager, Tarit Bhavan, First Floor, Deshbandhu Road, Purulia, Pin-723101
  17	Uttar Dinajpur Regional Office	03523-252529	9332794004	rgro [dot] ud [at] wbsedcl [dot] in	Administrative Building, WBSEDCL, Shivbari, Mohanbati, Raiganj, U/Dinajpur - 733134
  18	Darjeeling Regional Office	0353-2540571	9332789023	rgro [dot] darjeeling [at] wbsedcl [dot] in	Darjeeling Region,WBSEDCL, 3rd Floor, Administrative Building, Power House Campus, 2nd Mile, Sevoke Road, Siliguri-734001
  19	Jalpaiguri Regional Office	03561-257840	9332789136	rgro [dot] jalpaiguri [at] wbsedcl [dot] in	SJDA Complex, P.O. Denguajhar, Jalpaiguri,Pin-735121
  20	Cooch Behar Regional Office	03582-229049	9332789191	rgro [dot] coochbehar [at] wbsedcl [dot] in	N.N. Road by Lane, opposite to N.N.Park, Cooch Behar, Pin-736101
  21	Dakshin Dinajpur Region	03522-255035	9332789339	rgro [dot] dd [at] wbsedcl [dot] in	Dakshin Dinajpur Region, WBSEDCL, Beltala Park, Near Beltala Post Office, Balurghat, Dakshin Dinajpur, PIN 733103
  22	Kalimpong Region	9332789117, 9332789118	9332789119	rm [dot] kalimpong [at] wbsedcl [dot] in	10th Mile,Tirpai Road,Power House Campus,WBSEDCL P.O+Dist: Kalimpong,Pin-7343101
  23	Alipurduar Regional office	03564-295435	9332794033	rgro [dot] alipurduar [at] wbsedcl [dot] in	Dooars Kanya, Room No. 501, P.O. & Dist.- Alipurduar Pin-736121
  24	Customer Relation Management Cell	033-23591943, 033-23591329		crmcell [at] wbsedcl [dot] in	CRM Cell Vidyut Bhavan, 1st Floor, C Block Karunamoyee, Salt Lake, Kolkata - 700091
  25	Ombudsman	033-29623756		wbercombudsman20l2 [at] gmail [dot] com	Plot No.-AH/5(2nd Floor), Premises No. Mar 16-1111 Action Area,1A, New Town, Rajarhat, Kolkata-700 163

• You can also lodge your complaint by filling the Complaint Form .

SPIO/First Appellate Authority Contact Details

Download Forms

Address

West Bengal State Electricity Distribution Company Limited (WBSEDCL)
Vidyut Bhavan,
Bidhannagar, Block- DJ,
Sector-JI, Kolkata-700 091
Contact No.: 033-23591917