WhatsApp Customer Care

Updated on Tuesday, 24 September 2024 - 9:57am

Website:

Official Website

There is No customer care number for account recovery

WhatsApp Messenger Support

Email

support [at] whatsapp [dot] com (Whatsapp Support)

Whatsapp Banned -

Your account can be seized if you attempt to quickly create dozens of groups or add thousands of users to a series of
existing groups under five minutes of registration
WhatsApp can ban your account if it detects you sending suspicious links to others
If you receive messages from someone without showing the typing indicator, it is better to block that contact from your
end as it could be a spammer
If you are being blocked by many people, then you are bound to lose your WhatsApp account
If you are sending anyone content that contains viruses or malware
Send inappropriate messages, images or documents in whatsapp
If an account has received a certain number of blocks or negative feedbacks, WhatsApp will block that account.
WhatsApp can also ban account on the basis of negative feedback that an account

WhatsApp allows its users to file a complaint against a contact or a group, in case if any illegal content is being sent by the people
If WhatsApp, finds the complaint legitimate, then it will deactivate your account.

Temporarily Banned Accounts

FAQs For Anroid

About Temporarily Banned Accounts

If you received a message that your account is “Temporarily banned” this means that you're likely
using an Unsupported Version of WhatsApp instead of the official WhatsApp app. If you don't switch to the official app
after being temporarily banned, your account might be permanently banned from using WhatsApp

Most issues can be resolved by downloading the latest version of
WhatsApp and rebooting your phone

To do so:

Create a manual backup by opening WhatsApp > More options > Settings > Chats > Chat backup > Back up.
Download and install the latest version of WhatsApp from Google Play.
Reboot your phone.
Check to see if your issue still exists in the latest version.

If you haven't done, please give your phone number in full International format, including the country code

How to Run Whats app Web ?

Go to WhatsApp Web
Now Open WhatsApp on your Phone , Window Phone or iPhone
Click on Three dots
Select WhatsApp Web
Point your Phone to scan QR code shown on screen

Lost or Stolen Phone ?

If your Phone is stolen -

Lock your SIM card immediatly .
Use new SIM card with same number
Email as shown above with subject "Lost/Stolen: Please deactivate my account
In the body of the mail give information about your phone number in international format
. i.e for india use +91 code

How to change Phone Number ?

Before beginning the Change Number process

Make sure your New phone number can receive SMS or calls and active data connection
Make sure your old phone number is currently verified in WhatsApp on your phone.

Changing your phone number

Insert the new SIM card with the new number into your device.
Open WhatsApp.
Check which number is verified in WhatsApp
Go to WhatsApp > More options > Settings > Account > Change number.
Enter your Old phone number in the top box.
Enter your New phone number in the bottom box.
Tap Next.
Tap Done

How To Keep your WhatsApp messages ?

Restoring your chat history

Your WhatsApp messages are backed up and saved to your phone's memory and on your SD card depending on your settings.
You can also take periodically back up your . If you uninstall WhatsApp from your phone, but don't want to lose any of your messages,
take a back up or export your chats before uninstalling.

OneDrive
Back up to phone memory/SD card

Go to Settings > System > Storage

How to hide contacts in Whatsapp?

You cannot really hide specific contacts from your WhatsApp, there is a way-out to temporarily hide specific chat from the chat List.
You can simply follow the process to "Archive" chats in WhatsApp to hide them from chat list-

On your Whatsapp chat list, Tap and hold on the specific chat that you wish to hide.
Mark all the chats that you wish to hide.
On the top panel, you will see the Archive chat logo. (down arrow in a box)

WhatsApp Enterprise Solutions

Other Email

android_web [at] support [dot] whatsapp [dot] com (For Anroid)
smb_web [at] support [dot] whatsapp [dot] com (WhatsApp Business Support)
bd [at] whatsapp [dot] com ( General Business Questions)
iphone_web [at] support [dot] whatsapp [dot] com (For iPhone)
wp_web [at] support [dot] whatsapp [dot] com (For Windows Phone)
webclient_web [at] support [dot] whatsapp [dot] com (For Web or Desktop)

Corporate Address

WhatsApp Inc.
1601 Willow Road
Menlo Park, California 94025
United States of America

Comments

Wed, 01/05/2019 - 3:51pm — Kashif Hasan (not verified)

Band

number is banned
pls sir help me my whatsapp is not open pls solve my problem pls i request you

Thu, 25/04/2019 - 1:00am — Ashish kumar (not verified)

whatsapp banned

my whatsapp has been banned please unbanned my no. its very important.
my no. 9670930xxx

Thu, 18/04/2019 - 7:12pm — RAHUL SINGH (not verified)

Dear whatsapp My whatsapp

Dear whatsapp
My whatsapp number suddenly benned with out any warning Sir please review and unbenned my whatsapp number.my number is +91xxxxxxxxxx

Wed, 17/04/2019 - 8:54am — SHOEB KHAN (not verified)

banned my whatsapp no

plz sir my whatsapp and unbanned my both whatsapp no
plz sir its very important sir
plz sir my work stop because my both wgatsapp no banned so please sir unbanned my whatsapp no

Mon, 15/04/2019 - 11:31pm — Neelesh Kumar (not verified)

Neelesh Kumar

Sir Mera number banned hai plz Sahi Kar do

Mon, 22/07/2019 - 6:45pm — Durga prasad Kamriya (not verified)

banned please help mi

Pleade help me my whatsapp number has been banned please turn it on again my whatsapp number

Sat, 13/04/2019 - 5:20pm — Anwar (not verified)

WhatsApp banned

number is banned
pls sir help me my whatsapp is not open pls solve my problem pls i request my no unbanned 919989xxxxx

Sat, 25/05/2019 - 8:59am — Mohit jha Jha (not verified)

Resend msg in num

I deleted my whatsapp and again after 2 days whatsapp downlode but the code is not coming to the message number telling me after 4 hours this problem is coming from 2 day.

Mon, 13/05/2019 - 12:59pm — hairry (not verified)

whatsapp related

my whatsapp banned of some day.. please help me....

Mon, 13/05/2019 - 11:27am — Apeksha Boratwar (not verified)

Unbanned

Mera whatapp unbanned kro

Wed, 08/05/2019 - 11:08am — Anonymous (not verified)

whtsaap not usage

my whtsaap why not working plzzzz
my whtsaap worked fast

Sat, 13/04/2019 - 11:17am — Anonymous (not verified)

My No.is Banned

Hello what'saap team
If you than I"m Ramesh Patel your policy then i"m really sorry for that and apoligies for it and it, s mistake
But please unbaned my Whatsup number [+91 92XXXX5781 ]
Because it's my real whatsup number
Manny friends, family member our other important contact are Join with me on what's up so please unbaned
My Whatsup number
Give me one Chance now i will be
Never violation terms or policy

Thank you

Sun, 16/06/2019 - 12:34am — Vikram Singh (not verified)

Number Banned

Hi What's app team, I am trying to log in my account in my new phone, but it showing me that the number is banned. I was not using Whatsapp from last one month. Please help me in resolving the issue +91 98xxxx4362

Fri, 12/04/2019 - 10:26pm — Shobhit Shukla (not verified)

Complaint for banned whatsapp

Why is my WhatsApp get banned there was shown there.I want some reason about that and I want to please get my WhatsApp on I have my business work on that if I was doing in past not legal thing so sorry for that and please get my WhatsApp on.

Wed, 01/05/2019 - 5:12pm — Jayendrasinh thakor (not verified)

Whatapp banned to please activate

I'm sorry but my whatapp activation please last time

Thu, 11/04/2019 - 9:33am — MUKESH KUMAR (not verified)

My what's up number is banned

Sir my what's up number is banned please remove sir
Sorry sir that's last chance sir please..

Fri, 08/11/2019 - 5:37pm — Anonymous (not verified)

Sir mera password number ni yaad he

Password number yaad ni he

Thu, 13/06/2019 - 10:08pm — Sathishkumar (not verified)

Pls unbanned watsup

Please sir my family are also used my number sir please unbanned my number.

Tue, 07/05/2019 - 6:23am — Pramod s gowda (not verified)

WhatsApp banned

My WhatsApp account has been temporarily
Banned please turn it on again iam sorry

Fri, 03/05/2019 - 2:07pm — Sharman kumar (not verified)

Bannad

On my whatsap

Tue, 09/04/2019 - 12:01pm — RKR (not verified)

What's app banned

Sir Mera no banned ho Gaya please unbanned my no

Thu, 13/06/2019 - 12:56pm — Anonymous (not verified)

Whatsapp banned

Sir mera no banned ho gya hai esko mai fir se kise start kar sakta hu please bato

Sun, 02/06/2019 - 8:48am — Ashish jain (not verified)

My number banned

Please help
My number is banned .
My number is not working in iPhone

Mon, 08/04/2019 - 4:41am — Shoaib Anadil (not verified)

Banned no

My no. 945xxxx577
Sir is no. Ka bann hatwa dijiye
Sir ye mera 8 saal purana personal no
Hai
Please please please sir.....

Mon, 08/04/2019 - 4:34am — Shoaib Anadil (not verified)

My mobile no.bannes

Sir please Mera no theek kara dijiye please aie please

Thu, 25/04/2019 - 10:11am — Nikhil dongre (not verified)

What's app code

My what's app code

Thu, 04/04/2019 - 10:51pm — nazir (not verified)

i need business verified green to my business name in whatsapp

i need business verified green to my business name in whatsapp - call me

Mon, 25/03/2019 - 9:25am — Anonymous (not verified)

my Whatsapp number baned

Hlo WhatsApp team please sorry sir my WhatsApp number unbaned please I have only number and my all family Candidate on this please sir give me a chance I never add any adult contact please sir help me give me only one chance please sir sorry WhatsApp team

Sat, 23/03/2019 - 3:45pm — tamil selvan (not verified)

unbann my whastapp number - regarding

Hello what'saap team
If you than I"m vloation your policy then i"m really sorry for that and apoligies for it and it, s mistake
But please unbaned my Whatsup number
Because it's my real whatsup number
Manny friends, family member our other important contact are Join with me on what's up so please unbaned
My Whatsup number 848xxx9481
Give me one Chance now i will be
Never violation terms or policy

Thank you

Fri, 15/03/2019 - 12:51pm — Shyam sharma (not verified)

Sir please unbanned my

Sir please unbanned my whatsapp number

Fri, 15/03/2019 - 7:43am — Akash Patel (not verified)

Why did banned my whatsapp no.

Good Morning Sirji,
Mai apna whatsapp no. Many Time Verify kr chuka hu...fir abhi tak Complete Verify kyo nahi hua...
Please Solve my problem....

Thu, 14/03/2019 - 6:44pm — krkcreators (not verified)

Sir my no. Is banned please unbanned sorry.My WhatsApp has not w

My WhatsApp has not working please chick..

Sun, 10/03/2019 - 11:09am — Pavan (not verified)

Sir my no is benned plz help

Sir my no is benned plz help me unbenned sir

Sat, 09/03/2019 - 11:04pm — Dharmendra (not verified)

Sir my number has been banned please sir unbanned my number its my business number.

Sat, 09/03/2019 - 6:35pm — Sahil chhimpa (not verified)

For enquiry of banned my no. To use whatsapp

Hi,
My name is sahil my whatsapp no. 7300xxxx56 is banned to use whatsapp please unban it.
Thank you
Your whatsapp user
Sahil chhimpa

Sat, 09/03/2019 - 12:54pm — Karambir (not verified)

My what's app no. Is banned

Sir Mara what's app no. Banned Ho gya h kerpya usy shi kr de

Wed, 06/03/2019 - 12:31pm — Manoj (not verified)

Please unben my what's app number

Respected sir,

I think my account was banned by mistake, please resolve this problem.
In future we care this such type or problem & your policy. Please do the needful.One more chance, I believe you, no any complain to you from our side. please open my account

Wed, 06/03/2019 - 12:14pm — Mayur Rathod (not verified)

I can't get otp

I show 2 hours wait in otp generation.
In call also.
How can I get otp for start what's app.

Tue, 05/03/2019 - 5:19pm — Anonymous (not verified)

Sir, my whtsapp number is

Sir, my whtsapp number is banned so please turn on it's

Sat, 02/03/2019 - 9:17pm — Anonymous (not verified)

My SIM card was broken

With same number which I was using 3 4 years back .. I'm using now. Bt. Because of changing phones I lost all backup data all message's how can I get it back.. Plz help me.. I my number is off now.. Can I get all my chats back if I get new SIM with the same phone number which I was using in few past years.. Plz.. Reply me
2015/2016
2017
787547XXXX
My old whatsapp account number

Sat, 02/03/2019 - 9:11pm — Anonymous (not verified)

I want my lost data back

Tue, 26/02/2019 - 9:41am — Sivaselvam (not verified)

Number banned

Sir I am sivaselvam from tamilnadu,India.my 32 whatsApp number banned from your team.i use this for only business activities. Kindly cross check my number and do needful sir.i lost my business.plz
9629xxx566
8098xxx777
Thank you

Fri, 09/08/2019 - 1:30pm — Sachin Anonymous (not verified)

Sir. My number is bened

Sir.
My number is bened please sir open my watts app

Sat, 23/02/2019 - 1:27pm — Golam (not verified)

Please unbanned my WhatsApp number

Hello what'saap team
I'm kazi golam
If you thank I"m vloation your policy then i"m really sorry for that and apoligies for it and it's A mistake
But please unbaned my Whatsup number
Because it's my real whatsup number
Manny friends, family member our other important contact are Join with me on what's up so please unbaned My Whatsup number and I will be great full to your team

Give me one Chance now i will be
Never violation terms or policy

Thank you

Thu, 21/02/2019 - 6:04am — Salin Kumar (not verified)

My Whats App Number is Banned.

Hi Sir
My Whats App Number is Banned.
How To Unbanned My Number
Please Tell Me

Wed, 25/09/2019 - 2:32pm — shubham (not verified)

My Whatsapp is band

My Whatsapp is band and no 84xxxxxx19plsle my number unbened

Tue, 05/02/2019 - 11:51pm — Danish (not verified)

no.is banned

Sir my no. Is banned please unbanned sorry

Tue, 05/02/2019 - 3:34pm — Danish (not verified)

no.is banned

Sir mera no. Banned ho gaya hai please ise sahi kar dr

Fri, 01/02/2019 - 3:59pm — SJ (not verified)

My whatsapp number is banned

Hello what'saap team
If you than I"m vloation your policy then i"m really sorry for that and apoligies for it and it, s mistake
But please unbaned my Whatsup number
Because it's my real whatsup number
Manny friends, family member our other important contact are Join with me on what's up so please unbaned
My Whatsup number
Give me one Chance now i will be
Never violation terms or policy

Thank you

Tue, 12/02/2019 - 9:22am — Sumer Singh Choudhary (not verified)

Banned

Plz unbanned my watsaap number +91 7046****59 plz sir sorry plz unbanned my number

Sat, 26/01/2019 - 8:31am — Pawan kumar (not verified)

Hello what'saap team
If you than I"m vloation your policy then i"m really sorry for that and apoligies for it and it, s mistake
But please unbaned my Whatsup number
Because it's my real whatsup number
Manny friends, family member our other important contact are Join with me on what's up so please unbaned
My Whatsup number
Give me one Chance now i will be
Never violation terms or policy

Thank you

Thu, 24/01/2019 - 8:46pm — rajat (not verified)

whatsapp number baaned

my whatsapp number 9828XXXX94 is bannned please sir unbaaned my number.
help me please

Tue, 16/04/2019 - 8:55pm — Danish ashraf (not verified)

My whatsapp number is banned

My whtsapp number is banned plz sir my un banned my number
Help me plz

Sat, 06/04/2019 - 12:05pm — sonu (not verified)

bend watshap

plz sir chalu karwane ki krapakren sir plz

Sat, 06/04/2019 - 10:26am — Ashok (not verified)

Whatapp number banded

my whatsapp number 7053XXXX41is bannned please sir unbaaned my number.
help me please

Wed, 06/03/2019 - 1:14pm — Ravi (not verified)

My whatsapp is banned

Sir I love whatsapp app but my whatsapp is banned. Sir please help me

Thu, 24/01/2019 - 8:14pm — Mukesh (not verified)

What's app banned

Hello what'saap team
If you than I"m vloation your policy then i"m really sorry for that and apoligies for it and it, s mistake
But please unbaned my Whatsup number
Because it's my real whatsup number
Manny friends, family member our other important contact are Join with me on what's up so please unbaned
My Whatsup number
Give me one Chance now i will be
Never violation terms or policy

Thank you

Wed, 23/01/2019 - 5:00pm — Dixit (not verified)

Unknown Person Send Message

Dear Sir,
Someone Unknown person send Me Dirty Massages to my whats-app.
He is also doing Video Call too many times.
Please Help me, How can i know who is he ??/

Fri, 18/01/2019 - 9:55am — other (not verified)

phone's WhatsApp recovery please help

When i uninstalled my whatsapp and reinstalled again. when i log in my old WhatsApp by same number tthen show "WhatsApp is temporarily unavailable.Please try again after 5 minutes." what do I do for this problem ??

Thu, 03/01/2019 - 3:54pm — Pradeep Kumar (not verified)

Regarding data recover of chat with proper number

Hi,
Whatsapp Team,
I want to some information about the chat with proper number details which chat with us. its is possible to full details now ( with all data video/massages/gif/conversation/audio chat).
Thanking you.
Pradeep Kumar

Tue, 07/05/2019 - 11:38am — Hriday narayan yadav (not verified)

Photo.and video problam

Sir plz maintain ek vivo v1 ka phone calata that some kuchera video that jo delete ho gaya galatians se or ab vo phone v kharab ho gaya hai hai lakin dusra phone le liya hug or using no se WhatsApp Chalabi raha hu par vo video jo delete ho gaya hai or photo uska game about jarurat hai sir plz koi solution bataiye sir plz plz aap kill bahit priya hogi

Sun, 30/12/2018 - 12:13pm — Balveer (not verified)

My Whatsup number banned

Hello what'saap team
If you than I"m vloation your policy then i"m really sorry for that and apoligies for it and it, s mistake
But please unbaned my Whatsup number
Because it's my real whatsup number
Manny friends, family member our other important contact are Join with me on what's up so please unbaned
My Whatsup number
Give me one Chance now i will be
Never violation terms or policy

Thank you

Fri, 08/02/2019 - 1:05am — Imran khan (not verified)

Unbanned my mobile number

Dear what's app team
If you then I am violation your policy then i am really sorry for that and apologies for it and it's mistake but please unbanned my whatsup number because it's my real whatsup number many friends,family members and others very important contact are join with me on whatsup so please unbanned my number give me one chance now i will never violation terms and policy so please give me a chance please unbanned my number.

Thanks&regards
Imran khan

Fri, 01/02/2019 - 1:18pm — Jayrajsinh jadeja (not verified)

My whatsapp number is banned

Hello what'saap team
If you than I"m vloation your policy then i"m really sorry for that and apoligies for it and it, s mistake
But please unbaned my Whatsup number
Because it's my real whatsup number
Manny friends, family member our other important contact are Join with me on what's up so please unbaned
My Whatsup number
Give me one Chance now i will be
Never violation terms or policy

Thank you

Wed, 30/01/2019 - 6:40pm — Sunil kumarAnonymous (not verified)

sudhvichar and sachchai

sir mera whatsapp is banned please unbann my whatsap nomber

Tue, 29/01/2019 - 9:41am — nand mishra (not verified)

Number banned

Hello sir mera number banned ho gaya h on the mistak one chane

Mon, 28/01/2019 - 10:15am — rajat (not verified)

whatsapp number baaned

did not reply whatsaap my email.
whatsapp do not unbaaned my number

Mon, 21/01/2019 - 7:18pm — Jitendra sharma (not verified)

What's not note verified numbar

Numbar verified nahi ho raha

Sat, 06/04/2019 - 1:49pm — Sekh Rahfut khan (not verified)

Not support/verifying & not open my whatsapp account

Dear sir/madam my whatsapp number is not support & verifying so please help open my whatsapp account

Sat, 29/12/2018 - 8:24pm — Anonymous (not verified)

My whipspace is closed, open it, sir is very important sir

Fri, 28/12/2018 - 7:32pm — Ankur (not verified)

What sapp

Mera whatsapp band ho gaya ho please help me sir ak bar galti ho gyi ab nahi hoga sir please help me

Tue, 25/12/2018 - 10:18am — Anonymous (not verified)

Submitted by ram (not

Submitted by ram (not verified) on Fri, 24/12/2018 - 10:31am.
please sir my WhatsApp banned please remove my number sir please
Phone no 708xxxxx37

Sun, 20/01/2019 - 12:31am — Pardeep (not verified)

Watsapp messager

Two step verification code forget

Mon, 24/12/2018 - 9:40pm — shyambahadur (not verified)

whatsaap nhi ban raha hai kyo

Dear customer mere mobile me whatsaap nhi ban raha hai kyo sir pahale to ban jata tha kintu kal se nhi ban raha hai hamar is seva ko chalu kar do please required

Fri, 21/12/2018 - 5:57pm — Sohail Siddiqui (not verified)

My What's app Number Banned

My number is banned by what’s app without any reason
My what’s app number is for business purpose. And I am verified customer please unbanned by number
+91 9004968XXX

Fri, 21/12/2018 - 11:49am — Sachin Bharat tekanar (not verified)

My WhatsApp number is banned

My WhatsApp number is banned. Please sir unbanned my number

Mon, 28/01/2019 - 9:46pm — nitin (not verified)

mera what'sapp number is banned please sir unbanned my number

mera whatsapp number is banned hay please sir unbanned my number

Thu, 21/03/2019 - 8:14am — Pavan rajput (not verified)

My whats app number banned

Sir plese help me my whats app number banned so plese help me for anbanned

Thu, 20/12/2018 - 1:15pm — shahji manimule (not verified)

My whatsapp number was banned

Dear sir
My whatsapp number was banned
So please unbanned my number xxxxxx7809
parent Your comment is awaiting moderation

Mon, 17/12/2018 - 12:47pm — Sheetal (not verified)

My no.is + 91 xxxx042673

My no.is
+ 91 xxxx042673

Someone in my contacts receive Whats app msg from my Whats app which i did not sent. Its not in my chat history. How its poasible. Please arrange to solve this query, what goes wrong exactely.
Thank U
Sheetal

Sun, 16/12/2018 - 4:37pm — Ajay (not verified)