WhatsApp Customer Care

Updated on Tuesday, 24 September 2024 - 9:57am

Website:

Official Website

There is No customer care number for account recovery

WhatsApp Messenger Support

Email

support [at] whatsapp [dot] com (Whatsapp Support)

Whatsapp Banned -

Your account can be seized if you attempt to quickly create dozens of groups or add thousands of users to a series of
existing groups under five minutes of registration
WhatsApp can ban your account if it detects you sending suspicious links to others
If you receive messages from someone without showing the typing indicator, it is better to block that contact from your
end as it could be a spammer
If you are being blocked by many people, then you are bound to lose your WhatsApp account
If you are sending anyone content that contains viruses or malware
Send inappropriate messages, images or documents in whatsapp
If an account has received a certain number of blocks or negative feedbacks, WhatsApp will block that account.
WhatsApp can also ban account on the basis of negative feedback that an account

WhatsApp allows its users to file a complaint against a contact or a group, in case if any illegal content is being sent by the people
If WhatsApp, finds the complaint legitimate, then it will deactivate your account.

Temporarily Banned Accounts

FAQs For Anroid

About Temporarily Banned Accounts

If you received a message that your account is “Temporarily banned” this means that you're likely
using an Unsupported Version of WhatsApp instead of the official WhatsApp app. If you don't switch to the official app
after being temporarily banned, your account might be permanently banned from using WhatsApp

Most issues can be resolved by downloading the latest version of
WhatsApp and rebooting your phone

To do so:

Create a manual backup by opening WhatsApp > More options > Settings > Chats > Chat backup > Back up.
Download and install the latest version of WhatsApp from Google Play.
Reboot your phone.
Check to see if your issue still exists in the latest version.

If you haven't done, please give your phone number in full International format, including the country code

How to Run Whats app Web ?

Go to WhatsApp Web
Now Open WhatsApp on your Phone , Window Phone or iPhone
Click on Three dots
Select WhatsApp Web
Point your Phone to scan QR code shown on screen

Lost or Stolen Phone ?

If your Phone is stolen -

Lock your SIM card immediatly .
Use new SIM card with same number
Email as shown above with subject "Lost/Stolen: Please deactivate my account
In the body of the mail give information about your phone number in international format
. i.e for india use +91 code

How to change Phone Number ?

Before beginning the Change Number process

Make sure your New phone number can receive SMS or calls and active data connection
Make sure your old phone number is currently verified in WhatsApp on your phone.

Changing your phone number

Insert the new SIM card with the new number into your device.
Open WhatsApp.
Check which number is verified in WhatsApp
Go to WhatsApp > More options > Settings > Account > Change number.
Enter your Old phone number in the top box.
Enter your New phone number in the bottom box.
Tap Next.
Tap Done

How To Keep your WhatsApp messages ?

Restoring your chat history

Your WhatsApp messages are backed up and saved to your phone's memory and on your SD card depending on your settings.
You can also take periodically back up your . If you uninstall WhatsApp from your phone, but don't want to lose any of your messages,
take a back up or export your chats before uninstalling.

OneDrive
Back up to phone memory/SD card

Go to Settings > System > Storage

How to hide contacts in Whatsapp?

You cannot really hide specific contacts from your WhatsApp, there is a way-out to temporarily hide specific chat from the chat List.
You can simply follow the process to "Archive" chats in WhatsApp to hide them from chat list-

On your Whatsapp chat list, Tap and hold on the specific chat that you wish to hide.
Mark all the chats that you wish to hide.
On the top panel, you will see the Archive chat logo. (down arrow in a box)

WhatsApp Enterprise Solutions

Other Email

android_web [at] support [dot] whatsapp [dot] com (For Anroid)
smb_web [at] support [dot] whatsapp [dot] com (WhatsApp Business Support)
bd [at] whatsapp [dot] com ( General Business Questions)
iphone_web [at] support [dot] whatsapp [dot] com (For iPhone)
wp_web [at] support [dot] whatsapp [dot] com (For Windows Phone)
webclient_web [at] support [dot] whatsapp [dot] com (For Web or Desktop)

Corporate Address

WhatsApp Inc.
1601 Willow Road
Menlo Park, California 94025
United States of America

Comments

Sun, 14/05/2023 - 1:26pm — Aruna (not verified)

मेरा वाटसप् चलू करे मेरे

मेरा वाटसप् चलू करे मेरे द्वारा कुछ गलत नहीं भेजा नहीं गया ह

Sun, 17/09/2023 - 3:07pm — Amritpal singh (not verified)

Mera whatsapp banned ho geya

Mera whatsapp banned ho geya hai kirpa krke chaloo kijiya

Wed, 26/07/2023 - 8:33pm — Kishan gurjar (not verified)

WhatsApp number block

Mera WhatsApp number block ho gaya hai request hai ki jaldi se theek hai

Sat, 17/06/2023 - 6:33pm — sharwan kumar (not verified)

watsapp banned

mera watsapp number 2 mahine se banned h

Tue, 13/06/2023 - 12:50am — Rupesh (not verified)

Hindi

Watsapp on help mi

Sat, 20/05/2023 - 6:29pm — Sooraj verma (not verified)

Vivek

My WhatsApp is not working

Tue, 09/05/2023 - 1:55pm — Brajest (not verified)

My WhatsApp account is

My WhatsApp account is bannedis have not done anything wrong please help me out and connect me again to my WhatsApp app i need my data please

Mon, 01/05/2023 - 10:14am — Ankit kumar pandey (not verified)

Mera whatsapp number ban hai use unban karne ke liye request

My whatsapp account is banned please turn on it again 7800****43

Sat, 29/04/2023 - 1:43pm — Jatin Pruthi (not verified)

My WhatsApp business no. is banned.

My no. is banned. Please Activate (Unbanned) my WhatsApp Account No. 8XXXX74477 ASAP. Thanks

Fri, 28/04/2023 - 10:58pm — Piyush sharma (not verified)

For unban my Android whatsApp personal account.

Dear sir,
My whatsapp number is banned
Let me know the reason
Please unbanned my number

Thank you so much
My whatsapp number is +9183*****994

Fri, 28/04/2023 - 8:29pm — ShekharAnonymous (not verified)

Hey, Dear Whatsapp community

Hey, Dear Whatsapp community Team,

Help, My Account is banned, am not able to Run WhatsApp have read all your terms and conditions, We will follow your rules, I hope you will unban whatsapp as soon as possible

Fri, 28/04/2023 - 3:24pm — Ayushi kanojiya (not verified)

What's app ban

My WhatsApp account ban 10,12 days I sent the mail but not responding and not solution my problem
Please solve the problem

Wed, 07/06/2023 - 4:42pm — Kethavath Suresh (not verified)

My... what's app ban

My WhatsApp not login

Mon, 04/12/2023 - 10:53pm — Tabrez alam (not verified)

Please help me

My WhatsApp not login plzz help me

Thu, 11/05/2023 - 1:11pm — Pintu Patel (not verified)

My wattsap account number ban

My wattsap account number ban please my wattsap number unban

Sun, 10/09/2023 - 5:03pm — Faruk miah (not verified)

Number unban please

now i try to open whatsapp account but its not opening, due to mobile number ban how its possible with new sim and number, please look in to matter and unban this number from WhatsApp

thanks

regards

Faruk miah

Wed, 06/09/2023 - 8:41am — Gourav (not verified)

my wattsap number unban

My wattsap account number ban please my wattsap number unban

Thu, 15/06/2023 - 7:08pm — Shivam Maurya (not verified)

Not installed gb whatsapp

Not installed gb whatsapp in my phone

Wed, 26/04/2023 - 1:24pm — Nathu Lal Patel (not verified)

WhatsApp unban Submitted by

WhatsApp unban
Submitted by Nathu lal patel(not verified) on wed, 26/04/2023 - 01.23pm
Hi WhatsApp group community please unban my number please I didn't do anything wrong I usually use the official version of WhatsApp so why will you ban me please I need the WhatsApp please I am a student I use WhatsApp to communicate with my mum please unban me please

Tue, 25/04/2023 - 2:47pm — Arjun thakur (not verified)

Whatsapp number block ho gya hai whatsapp nhi ban rha hai

Mera mobile no 706****791 hai is no se whatsapp nhi ban rha hai main apne no se whatsapp nhi bana pa rha hu
whatsapp me number dalne ke baad block no likha aajata hai
Kyipra mera whatsapp chalu kese hoga bataye

Tue, 12/09/2023 - 1:10am — Sumit Kumar (not verified)

WhatsApp number is band

My WhatsApp number is band

Tue, 25/04/2023 - 12:58pm — Renu chauhan (not verified)

Please unbanned my account

I was not using what's app fro the last two months due to miss happening my phone was at the repair shop by that time I was using basic phone which doesn't have internet camera anything like this when I have received my phone back it was formatted and I downloaded what's app but after downloading what's app I got one spam MSG from russia I didn't replied o report but very next day my account got blocked and banned I have mailed to whts app but nothing is working out I am fashion designer and that was my personal number I have facing lots of issue coz that number is 4 years old and I can't and I don't want to change the number plz help me out to unbanned my account.

Mon, 24/04/2023 - 6:22pm — SANDIP SAWANT (not verified)

My Whatsapp number Banned

Dear Sir / Madam

Please reactivate my +917666709xxx mobile numbers linked whatsapp account.

Im working in market research company (you can check my email id )and this number is very imp for me while using whatsapp.

If any , violence messages you found in my number sorry for that. But im unaware about that.
I will take care this in future.

Please consider my request in priority basis.

Regards
Sandip Sawant

Mon, 24/04/2023 - 1:29pm — Jayesh chouhan (not verified)

Dear Whatsapp team My not

Dear
Whatsapp team

My not working but i open and see some like thik account is not allowed to use whatsapp due to spam chats are still on this device so please back my whatsapp account

Sun, 23/04/2023 - 11:26pm — Ian Kipleting (not verified)

Unbann

Please help me unbann my watsap 2547121***.i am unaware of what happened and its holding all of my emploements credentials please

Sun, 23/04/2023 - 12:45pm — Sangita gajara (not verified)

Why my account is

Why my account is banned
Remove my bannned and restart my WhatsApp

Sat, 22/04/2023 - 7:36pm — Hitesh Sehrawat (not verified)

Banned to unbanned my whatsapp number

Please unbanned my whatsapp number.sir 22 date my number is banned.its my personal number.its my emergency number.please unbanned my whatsapp number

Fri, 08/09/2023 - 2:19pm — Shilpa pal (not verified)

Dear WhatsApp community team

Dear WhatsApp community team my WhatsApp number has been blocked due to spam I have did not any thing against your policy and rules please unban my WhatsApp number

Sat, 22/04/2023 - 6:32pm — Krishna Kumar (not verified)

WhatsApp banned

Hello

TEAM WHATSAPP

I have not done anything wrong and i'm sure I have followed your rules of conduct and you have

Suspended my account for not any valid reason please back my account as soon as possible

Thank you so much

Sat, 22/04/2023 - 2:46pm — Gouranga Das (not verified)

Baned

My whatsapp account not working.... please my WhatsApp account recover..

Fri, 21/04/2023 - 6:44pm — Vishal Kumar (not verified)

Hey dear whatsap iam not able

Hey dear whatsap iam not able to run whatsap i have read all your terms and condition we will follow your ruoes,i hope you will unban whatsap as soon as possible
Thanks

Wed, 19/04/2023 - 2:25pm — Lakshmi Shankar Sharma (not verified)

About unbanned WhatsApp number

Hiii sir
My WhatsApp number has been banned from few days
So please unbanned my WhatsApp number
My WhatsApp number is+91888xxxxxxx
Area code 221404

Mon, 17/04/2023 - 9:19am — Bumba mondal (not verified)

WhatsApp banned

Please help me my WhatsApp number 3 month banned please help

Sun, 09/07/2023 - 9:21am — Aniket lokhande (not verified)

WhatsApp banned

My WhatsApp is banned how to unbanned it

Thu, 13/04/2023 - 8:54pm — Rajendhar guggilla (not verified)

Remove the ban of my account

నా పేరు రాజేందర్. నా యొక్క వాట్సప్ ని బ్యాన్ ఎందుకు చేశారు. నా యొక్క వాట్సప్ వల్ల ఎం violation చేసానొ చెప్పగలరు.దాన్ని నేను మార్చుకుంటా.కానీ నా అకౌంట్ బ్యాన్ తీసివేయవలెను.

Thu, 13/04/2023 - 9:12am — Phool Jee (not verified)

Whatsapp Problem

Dear Sir My whatsapp is Not Working
This Account Is Not Allow
Cannot use whatsapp
Attached screen short
Please Resolve My Whatsapp Problem Whatsapp No +919504924xxx
Screenshort ko maine mail kya hai

Tue, 11/04/2023 - 10:45pm — CHANDRASHEKAR K C (not verified)

Please unban my what's app account please

My WhatsApp account has been banned from using WhatsApp by mistake. I Never Do that same mistake again & I definitely Follow All WhatsApp Rules & Regulations . please unban My WhatsApp number immediately .Bcoz I'm Studying in Online Class in Lockdown Time. So It's very Very Urgent Please Accept My Kindly Request .please Don't Delay My Public exam Is very Near to come so it's Very Emergency .Please Unban my Account & Turn On it again. my WhatsApp Account Number is +91Xxxxxxxx01

Mon, 10/04/2023 - 11:41pm — Monu Rajput (not verified)

Whatsapp unblock kr do

My phone number been ho gya h

Mon, 10/04/2023 - 6:44pm — OMANA (not verified)

Remove ban

Dear sir/mam
My whatsapp number 916238***470 is banned i am using this number long time me. Please restart my whatsapp it's my humble request to you I am very thankful to you for helping me.

Mon, 10/04/2023 - 10:32am — Arjun meena (not verified)

My WhatsApp number banned

Sir mera one Mera one week se WhatsApp number banned ho gya hai... Maine WhatsApp care ko bhut mail bhi kiye hain. Lekin mera abhi Tak WhatsApp start nhi hua hai.... Sir mera WhatsApp use na karne se muje bhut pareshani ho rahi hai... Sir me ek student hun..

Sir please my help.

Thanks.

My WhatsApp number (+91) xxxx33

Place in india

Sun, 09/04/2023 - 1:19am — Prashanth V (not verified)

Request you to unbann the WhatsApp number

Yes, I believe that my account has been banned mistakely I did not know partake in any activities that violate WhatsApp privacy policies or terms of service.
I request you to respond and restore my WhatsApp account as soon as possible.
In any case , If my account is being banned I need to know why the same has been done.
Thank you
It's my WhatsApp number

Wed, 05/04/2023 - 10:22pm — Manish kumar (not verified)

For reactivete my account53

Dear sir
My mobile no.has been banned from whatsap, due to my fault, by mistake, iam a journlist whatsap is very important for me, on my this no.

Kindly please turn it on my account. Please reactiveted my account.

Wed, 05/04/2023 - 1:45pm — altaf (not verified)

account banned

my account is banned plz help me

Sat, 06/05/2023 - 12:23pm — Anonymous (not verified)

Band

Hey. Dear whatsapp community Team.

Help, my account is banned. I am not able to Run whatsapp I have

read all your terms and conditions.we will follow rules. I hope you will unban whatsapp as soon as possible.

Thanks

Mon, 03/04/2023 - 8:14pm — Akash yadav (not verified)

Reactivate account

Hey. Dear whatsapp team.
Help, my account is banned.
I am not able to run whatsapp,
I have read all your terms and conditions, we will follow rules.
I hope you will unban whatsapp as soon as possible.
May I promise you that now we will not make any such mistake which violates the rules of WhatsApp.
My number is banned from whatsapp. Kindly reactivate it.my number is

Sun, 02/04/2023 - 10:12pm — Mohamed Tharik (not verified)

Banned whatsapp

My whatsapp account has been banned please turn it on again

Sat, 06/05/2023 - 10:55am — Anoop singh (not verified)

No work WhatsApp

Sun, 02/04/2023 - 6:38am — Mohd Arshad (not verified)

WhatsApp banned

My account number is banned from WhatsApp kindly reactivate it

Mon, 11/09/2023 - 3:12pm — Monubishnoi (not verified)

Wtsp

My account number is banned from WhatsApp kindly reactivate it

Sat, 01/04/2023 - 5:04pm — arjun kumar (not verified)

sir mera what's app banned ho

sir mera what's app banned ho gya h please activate my account 789163xxx

Thu, 04/05/2023 - 11:00am — Anonymous (not verified)

Hey, dear WhatsApp community

Hey, dear WhatsApp community team,
Please help my WhatsApp account is banned l am not able to run WhatsApp i have read all your terms and conditions, we will follow your rules, I hope your will unban WhatsApp as soon as possible

Thanks

Sat, 01/04/2023 - 2:48pm — Rekha yadav (not verified)

My WhatsApp is banned plz

My WhatsApp is banned plz help me

Sat, 01/04/2023 - 6:12am — Sandesh (not verified)

Whatsapp banned

My whatsapp number has been banned please re activate it

Fri, 31/03/2023 - 2:54pm — Ravinder pandit (not verified)

Whatsapp unban karne ke liye

Hello whatsapp teams
My number is ......
Request whatsapp teams help me.
Mera whatsapp ban ho jane se mujhe bahut dikkat aa rhi hai
.. Mera whatsapp chalu karva do

Wed, 29/03/2023 - 10:30am — Prem jat (not verified)

Account re active

Dear sir my 700055xxxx account is baned but I don't know why is banned.plzz sir re active my account lots of people toch by this what's app no.. my son is student and his online classes are also on what's app.please i request you .
Thank you..

Sat, 12/08/2023 - 3:25pm — Ankush Panwar Anonymous (not verified)

Re activate my account

My account banned... please tell me what is the problem...I want to re activate my account as soon as possible..

Tue, 28/03/2023 - 6:19pm — Mohd Shadab (not verified)

my whatsapp login is not working for 36 hours what should i do tell me some remedies

Sun, 27/08/2023 - 3:14pm — Murugan (not verified)

What's verification mobile number not send msg

2 days not working what's app verification mobile number not send msg

Tue, 28/03/2023 - 12:23am — Debarshi Debnath (not verified)

My WhatsApp account is ban

Sir please unbanned my WhatsApp account

Mon, 21/08/2023 - 5:51pm — Ritesh singh (not verified)

WhatsApp unblock

WhatsApp unblocked

Fri, 11/08/2023 - 9:09pm — Rajkumar (not verified)

My WhatsApp account is ban please my WhatsApp account unbanned c

Sir please unbanned my WhatsApp account

Wed, 03/05/2023 - 6:17am — Subhash (not verified)

Not opening the WhatsApp

Showing the banned in my WhatsApp

Fri, 01/09/2023 - 3:43pm — Muneeza (not verified)

Science

When did I open my Whatsapp it is telling me that (the account is not use to Whatsapp

Mon, 01/05/2023 - 8:22pm — Amitabh Kumar (not verified)

My watsapp account is banned plz unbanned my account

Dear sir/madam
My WhatsApp account has been banned automatically and I am facing a lot of problems, you are requested to unban my WhatsApp account, you will be very kind, thanks......

Fri, 29/09/2023 - 6:43pm — Anonymous (not verified)

WhatsApp has banned

WhatsApp has banned without any proper reason

Sun, 30/04/2023 - 1:34pm — Abulkalam (not verified)

Unbannd

Help me for whatsapp unbannd

Fri, 18/08/2023 - 8:21am — Sujith (not verified)

My WhatsApp banned problem

Hi WhatsApp . My WhatsApp account was banned some technical issues.please verify my account. I need my WhatsApp account.

Sun, 13/08/2023 - 5:56pm — Jaikee Kumar (not verified)

OTP nahi aa raha hai

My what's hass been not OTP please help your

Sat, 29/04/2023 - 11:55am — Kaluji kanadje (not verified)

Not able to use my account

Dear whatsApp team,

As after review of whatsapp committee, my account is still banne to use my account. Kindly remove banne from my account. Will never happens the same mistake again.

For your reference attached screen shot

Thank & regard
Kaluji kanadje

Fri, 28/04/2023 - 9:59am — SHIVAM KUMAR (not verified)

Sir Please unbanned my

Sir
Please unbanned my whatsapp account.

Fri, 25/08/2023 - 3:29pm — Anonymous (not verified)

Pls unblock mu whatsapp

Tue, 15/08/2023 - 4:58pm — Mohammad Imran (not verified)

WhatsApp band

I didn't violent any policy of WhatsApp and followed all of guidelines.But you have suspended my account without giving any valid reason. please give my account back as soon as possible
Plz sr my WhatsApp unband.

Wed, 26/04/2023 - 5:07pm — Bablu koli (not verified)

Start my whatsapp please

My whatsapp suddenly is ban

Tue, 25/04/2023 - 9:38am — Bedan patel (not verified)

WhatsApp ko unban karna hai

Mera WhatsApp ban Ho Gaya Hai Sar please mera WhatsApp unban kar do aage se Niyam ke sath WhatsApp chalaunga please sir

Mon, 27/03/2023 - 10:46pm — Sabreena (not verified)

Verification code not received

Please help me out. Today 27.03.2023
My whatsapp account is suddenly not working by your security team. this is my original account and i have been using it for a long time. and i had done nothing wrong in this account. I think your security team has banned my account without any reason and without any notice.

Thanks and Regards,

Mon, 04/09/2023 - 6:33am — Amit Bargel (not verified)

Verification code not received

Verification code not received pls helf me

Mon, 27/03/2023 - 7:21pm — Himanshu Choudhary (not verified)

Please re active my account why there are so many accounts are b

My WhatsApp account is banned i have not done anything wrong please help me out and connect me again to my WhatsApp app i need my data please number +917297984xxx

Sat, 25/03/2023 - 12:13am — Mike (not verified)

WhatsApp unban

Hi WhatsApp group community please unban my number please I didn't do anything wrong I usually use the official version of WhatsApp so why will you ban me please I need the WhatsApp please I am a student I use WhatsApp to communicate with my mum please unban me please

Thu, 16/03/2023 - 9:45am — SANDEEP KUMAR (not verified)

GB WhatsApp unbanned

My whatsapp account is suddenly banned by your security team. this is my original account and i have been using it for a long time. and i had done nothing wrong in this account. your security team has banned my account without any reason and without any notice.

Thanks and Regards,

Wed, 15/03/2023 - 6:00pm — Ch Durga bhavani (not verified)

WhatsApp is banned

I am not able to use my WhatsApp . This is very important to me I am not able to contact my family relatives and friends .Please help me . If I did any activity against terms of WhatsApp let me know but please unban my number

Wed, 03/05/2023 - 7:43pm — Rahul ahirwar (not verified)

Request for unbaned

Please unbaned my account it is a very important for me

Sat, 29/04/2023 - 11:40am — Akash Potdar (not verified)

My WhatsApp account is banned

My WhatsApp account is banned i have not done anything wrong please help me out and connect me again to my WhatsApp app i need my data please number +918624996xxx

Wed, 26/04/2023 - 5:17pm — Payal (not verified)

Whtspp

I can't login to my WhatsApp account I was typing to send a vital message to too many people please please restore it back for me

Mon, 13/03/2023 - 4:09pm — Himanshu Patle (not verified)

Hey, Dear Whatsapp

Hey, Dear Whatsapp community

Team

Help My Account is banned, I am not able to Run WhatsApp have read all your terms and conditions, We will follow your rules, I hope you will unban whatsapp as soon as possible

Thanks &

Fri, 21/04/2023 - 12:41pm — Abhimanyu (not verified)