In case of any grievance, customers can send their complaints/ grievances for a resolution via:
Level | Name | Designation | Escalation TAT | |
---|---|---|---|---|
Level 1 | Karunya Venkataramanan | Officer in-charge | grievanceredressal [at] go-yubi [dot] com | Within 48 hrs from the date of receipt of grievance |
Level 2 | Sanjutha Dhanasekar | Company Secretary & Compliance Officer | sanjutha [dot] d [at] go-yubi [dot] com | 48 hrs to 72 hrs from the date of receipt of grievance |
Level 3 | Gaurav Kumar | Managing Director & Grievance Officer | compliance [at] go-yubi [dot] com | Beyond 72 hrs from the date of receipt of grievance |
12th Floor, Prestige Polygon,
No-471, Anna Salai, Nandanam,
Chennai-600 035