Emails

• support [at] zaakpay [dot] com (For Support)
• customercomplaints [at] zaakpay [dot] com (For Complaints)

Important Link

• Support Center

Contact Form

• For query related to Zaakpay you can contact through this Contact Form
• After clicking on Contact form you have click on Rise a ticket
  
  
• After click on Rise a ticket you have to fill the Login/Sign up Form
  
  

For Grievance Redressal

Level 1:

• If you have any query/complaint, then firstly you have to call 080-69808316 or email at :
  • support [at] zaakpay [dot] com,
  • customercomplaints [at] zaakpay [dot] com,
  • fraudalerts [at] zaakpay [dot] com
• Your query will be resolved within 5 working days.

Level 2:

• If you are not satisfied, then you can email to the Grievance Officer at grievance [at] zaakpay [dot] com
• Your query will be resolved within 5 working days.

Level 3:

• If your query is still not resolved, then you can email escalation [at] zaakpay [dot] com or you can approach to the Nodal Officer
  Email: nodal [dot] officer [at] zaakpay [dot] com
  Address: Zaakpay Epayment services Pvt. Limited.
  Unit 102, Block B, Pegasus One, Golf CourseRoad,
  DLF Phase 5, Sector 53, Gurugram, Haryana - 122001
  
• Your query will be resolved within 7 working days.

Corporate Office

Unit No. 102, 1st Floor, Block-B,
Pegasus One, Golf Course Road,
Sector-53, Gurugram, Haryana-122003, India

Social Sites

• Facebook
• Twitter
• Linkedin