BSNL 3G Customer Care No.

Company Name: 
Toll free Number(s): 
  • 1800 4444 (Call/WhatsApp Support for FTTH broadband queries)
  • 1800 345 1500 (Landline - From Other Operator Mobile or Landline)
  • 198/1500/1800 345 1500 (For Landline, Broadband and FTTH Complaints)
  • 1800 345 1504 (Broadband Complaint Booking)
  • 1909 (DND from Landline / Mobile)
  • 1500 (Landline/Broadband)
  • 1503 (For Mobile Complaints)
  • 1800 425 7007 (MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc)
All India Number(s): 
  • 94821 57007 (SMS Service)

Important Links

Helpline Number

Sr No. Service Name For Any Enquiry To Apply
1 BSNL Mobile

BSNL Mobile all India Helpline

Number '1503'

Number '1800-180-1503'

Customer Service Center For Mobile

Customer Care Numbers

Sr No. Service Provider Contact No.
1 Landline 1500 from BSNL mobile or Landline
18003451500 (from other operator mobile or Landline)
2 GSM Postpaid / Prepaid 1503 from BSNL mobile or Landline
18001801503 (from other operator mobile or Landline)
3 Broadband 1504 from BSNL mobile or Landline
18003451504 (from other operator mobile or Landline)
4 WLL / CDMA 1502 from BSNL mobile or Landline
18001801502 (from other operator mobile or Landline)
5 Enterprise Services( MPLS VPN / ILL / MNS / Bulk SMS / Dark Fibre etc) 18004257007
SMS Short Code for BSNL- 57007
SMS Other Operators- 9482157007
Email Id- ebenquiry [at] bsnl [dot] co [dot] in
Leased Line Call Centre: 1800-425-1957

Toll Free Numbers

  • Some of the services are available in select cities only. Please check the availability in your city (from BSNL telephones)
Sr No. Services Numbers
1 PSTN Call Center (for any queries related to landline telephone, ISDN etc.
Also accessible from CellOne, Excel And Tarang phones)
1500
2 Kisan Call Center (for any queries related to agriculture) 1551
3 Emergency Helpline Number 112
4 Police 100
5 Fire 101
6 Ambulance 102
7 Billing complaint center 166 / 1660-69
8 Directory enquiry service 197
9 Telephone Complaint Booking 198
10 Emergency Relief Centre on National Highways 1033
11 Relief Commissioners of Central/State/Union territory 1070
12 Control room of District Collector/Magistrate 1077
13 Public Grievance Cell Telecom Circle HQs (BSNL Telangana) 12727
14 Women crisis response 1091
15 AIDS help line service 1097
16 Children in difficulty/ Child Distress Service 1098
17 National Directory Enquiry (NDQ) Service 1583
18 Maritime Search and Rescue control room of coastal guard 1718
19 Blood bank information Service 1910
20 Eye bank information service 1919
21 Change number announcement (Hindi) 1951
22 Anti Corruption Bureau Helpline 1064
23 Senior Citizen Helpline 14567
24 National Tele Mantel Health Program 14416
25 Cyber Crime Prevention for women and children 155260
26 National Customer helpline 1915
27 NHAI-Road Incedent Management Services 1033
28 Women And Child developmen 14408
29 Helpline for Drug Abusers 14446
30 Covid 19 Helpline 1075
31 UIDAI 1946
32 Helpline for Ayush Teleconferencing 14443
Parent Article: 

Comments

Very very POOR service

I recharged my mobile SIM by Rs.99/- on 8th June'22 which should take effect from earlier validity on 10th June'22. But alas ! my SIM gone to 'OUTGOING BARRED'. Since then still my SIM has no outgoing facility. Necessary complaint at BSNL call centre at 1503 lodged on 10th June'22 stating all the facts.And thereafter number of times I contacted 1503 but the attending persons have typical response with more or less same types :"...we are very sorry that you have not got the benefits of recharge. Please spare with some times.You will get the benefits very soon...." This I am hearing even on today 15th June'22. My mobile SIM is still has no outgoing. I am afraid the SIM may not go for incoming barred also as the time is knocking at the door. I became puzzled.

How can I contact you

Please pick up my call

Internet

My BSNL plan is Rs 95 I have 3GB internet plan but internet connection not worked.

BSNL my cell no. Inactive

Activate my no.

Poor Service

I have tried several times to contact BSNL customer service centre. No chance to connect them. I have recharged my mobile through netbanking and it was failed, but amount is deducted from my Bank account. BSNL is cheating their customers. This is why customers are losing the BSNL.

BSNL must to closed .. all

BSNL must to closed .. all employes of this company are lazy and loosers eating gov money ...and sleeping

Cheater

Bsnl is cheater company

Incoming not allowed

Outgoing and net is working after 365 plan.but incoming not allowed.please rectify.

Incoming not allowed

Outgoing and net is working after 365 plan.but incoming not allowed.please rectify.

I also recharge but BSNL not provide me service

Sir i request, please help my problem.

CUSTOMER service.

CUSTOMER care service ko 10 days se phone laga raha hu lekin busy hi aa raha he. problem kase solve hogi

Vare bad sarvice bsnl

My nambier in roming but net speed vare bad and poor others oprater net speed is bast ....BSNL net speed vare bad ....same same BSNL oprater......

My bsnl no not ni service

I want to reactivate my bsnl no xxxxx40962 .

Block my number

Recharge no responce

Customer care not respond

Customer care not respond and network very bad

Is CUSTOMER care in BSNL? NO

Is CUSTOMER care in BSNL?
NO RESPONSE.
very bad
I tried several times

Customer complaint

It’s very bad customer service

Unable to connect with customers after tried over the sevral tim

I am writing to this comment after experienced worst experience with BSNL..

Since more than 15 days keep trying to reach out still didn't get succeded to contact customer support team to fix my ongoing issues

BSNL Prepaid customer care number - not working

I tried calling BSNL customer care center many times but it is not working at all, not sure what kind of services our govt people are giving for prepaid customers. It is very difficult to identify the customer care number ? Can anyone send me the right number to dial and raise my complaint ?

Very WORST CUSTOMER service.

Very WORST CUSTOMER service. Its been nearly 20 times trying to detail the customer care on my problem. No one registered a complaint till now.

One lesson learnt is that should not opt to go with indian govt companies.. Simply eat our time, money and do nothing.

Very very poor connection and service

I have been the 3G subscriber of BSNL for the last several years and was hardly satisfied with its services. Of late the said services have been deteriorating and I hardly get through the messages in the desired speed and required manner. Despite the fact that all the bills are paid regularly the services are not improved at all. The agony is that bills are received much in time and in a prompt manner and it is being threatened that if bill is not paid in time, connection may get cut. Why not such promptness not in providing services. I most earnestly and with FOLDED HANDS request Your GOOD SELVES to ensure proper and prompt services of 3G ....

Poor enternet connection

Plz bsnl mobile company try to understand users demands and conditions.

not getting otp from banks for online transactions

I am not getting otp from banks for my online transactions.I checked with the bank and everything is fine .when i did the same with a different data provider I was able to get OTP.