HDFC Bank Credit Cards Toll Free No. 1800 2600

Organization: 
Toll free Number(s): 
  • 1800 1600 (For customer cupport, 24*7)
  • 1800 2600 (Alternate number for customer support)
  • 1800 202 6161 (For contact cupport)
  • 1800 270 9988 (For credit card summary)
  • 1800 258 6161 (Report credit card /debit card /net banking transactions not done by you)
  • 1800 266 4332 (For HDFC bank/credit card/Fraud Transaction
All India Number(s): 
  • 1860 267 6161 (Other cities phone banking number)
  • 022-6171 7606 (For diners black credit card support)
  • 70 700 666 66 (For credit card WhatsApp service)
  • 70 700 222 22 (WhatsApp chat banking)
International Numbers: 
+91-22-6160 6160 (For NRI Customer Support)

IVRS Menu : 1800 2600

Select your preferred language

  • Press 1: For Card Blocking, reporting an unauthorised, fraud transaction and net banking bank account UPI Blocking
    • Press 1: Only for reporting lost card or to block your net banking Bank Account
    • Press 2: For any other services
      • Press 1: For Credit Cards
        • Enter your credit card number followed by # key
  • Press 2: For Existing Customer

Emails

  • customerservices [dot] cards [at] hdfcbank [dot] com  (For Credit Cards Support)
  • support [at] hdfcbank [dot] com  (Customer Support)

Install App

Important Links

For Lost Card

Sr. No. Services Path / Contact details
1 Net Banking Go to Official Website - Log in - Credit Cards - Select the Card from Your Credit Cards - Block
2 Mobile Banking Mobile banking home page - Pay - Credit Cards - Select the Card from Your Credit Cards - Block
3 MyCards - PWA Go to MyCard Website - enter registered mobile# - Card control - Services - Security - Hotlist
4 EVA Go to Official Website - Click on EVA icon - Credit Card Service - Block Card
5 Phone Banking / IVR 1800 1600/1800 2600 (accessible across India)
6 Phone Banking: BizBlack Metal Card customer 1800 266 3310
7 WhatsApp Banking 70700 22222 - Type Hotlist Card - Option will be displayed for hotlisting
8 SMS SMS “Block CC ****” on 7308080808 **** last 4 digits of card number

Grievance Redressal

Level 1

  • If you have any query/complaints related to credit card, then you can contact to 044-61084900 (except 2nd-4th Saturday, Sunday and Bank Holidays), or you can write via mail at
    Address- Our Grievance Redressal Officer Deepa B. at HDFC Bank Cards Division,
    Door No. 94 SP. Estate Bus Stand,
    Wavin Main Road, Mogappair West,
    ​​​​​​​Chennai 600058.

Level 2

  • If your Query is not solved in Level 1, then you can visit to the Nearest Branch .
  • You can also contact to the Nodal Officer of the Branch by Filling the Complaint Form.
    Sr. No. Area of Operation Centre Nodal Officer of HDFC Bank
    1 Andhra Pradesh and Telangana Hyderabad Ramadoss Ramaswamy
    2 Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura Guwahati Shikha Jacob
    3 Bihar Patna Shikha Jacob
    4 Chattisgarh Raipur Vikas Vijayvergiya
    5 North, North-West, West, South-West, New Delhi and South districts of Delhi New Delhi I  Sameer Tiwari
    6 Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh New Delhi II Manish Anand
    7 North-East, Central, Shahdara, East and South-East districts of Delhi New Delhi III Sameer Tiwari
    8 Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu Ahmedabad Alpa Kothari
    9 Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. Chandigarh Ashok Puri
    10 Jammu and Kashmir Jammu Manish Anand
    11 Jharkhand Ranchi Shikha Jacob
    12 Karnataka Bangalore Anil Varughese
    13 Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). Thiruvananthapuram Jitheesh Janardhanan
    14 Madhya Pradesh Bhopal Vikas Vijayvergiya
    15 Districts of Mumbai, Mumbai Suburban and Thane Mumbai I Ravi Mukherjee
    16 Maharashtra and Goa (except the districts of Mumbai, Mumbai Suburban and Thane) Mumbai II Punam Naik 
    17 Odisha Bhubaneswar Shikha Jacob
    18 Rajasthan Jaipur Parul Sharma
    19 Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands Chennai Sundar Krishnamoorthy
    20 Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Kanpur Basant Kumar
    21 Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) Dehradun Basant Kumar
    22 West Bengal and Sikkim Kolkata Shikha Jacob
    Principal Nodal Officer
    23 Principal Nodal Officer Mumbai Corporate Office Mr. Ripal Kiritkumar Sheth

Level 3

  • If your query is still not resolved, then you can call at 14448 to the Complaint Management System or can write via mail at
    Address- Centralized Receipt and Processing Centre,
    Reserve Bank of India, 4th Floor,
    Sector 17, Chandigarh 160017
  • You can also lodge your complaint online through Complaint Management System (CMS) Portal.

For Credit Card Mis-Selling Related Query

Contact- 18002583838
Email- salesqueriescards [at] hdfcbank [dot] com

Office Addresses

Sr. No. Office Address
1 Head Office HDFC Bank House, Senapati Bapat Marg, Lower Parel (West), Mumbai - 400013
2 Regional Office HDFC Bank Ltd. , 1st Floor, 401- 402, Model Town , Rohtak- 124001 -Haryana
Parent Article: 

Comments

Finance charge in every 3 month.

Hello my name is Umesh,
When my bill is made, then every 3 months, finance charges are levied on the credit card.
I m not happy with the HDFC services.

Credit Card Details not visible in Credit Card Portal

Dear Sir,

Accidentally i removed my Credit Card from HDFC Credit Card Customer Portal. But later I re-registered my card in the portal. But, now I am not able see the credit card details in the portal. please help me in this regard.

Request for reimbursement taxes, bank charges , late fess etc

please settle my credit card(*****1697) total outstanding after reimbursement of taxes , late fess,bank charges from beginning to till date so you are requested to reimbursement of above all charges as soon as possible.

Tks

Ravindra Kumar Raghava
Mob *******661

Regarding pre close insta loan

Dear sir how i close my insta loan on credit card. Your custmer executive not pick call & not respoding so please provide a call.

Regarding services

Hdfc customer care services are very worst. M not satisfy with hdfc services

Wants to talk representative

Very disappointed about customer care service, no one can reply properly, please call me I had some queries

Not able to login netbanking

Dear team,
Kindly help to login my netbanking.
I want to know about my statement kindly help

Regards
Amrit lal Panwar
Jodhpur
99xxxxx207

Related credit card due amount

Hai my name is paramesh from Bangalore my card last number is 8841. Last month due amount is 2240/- i paid. But this month your charging extra 1000/- means 3240/- why you people doing like i dont know. Please check it. Otherwise directly i complaint to your CEO

HDFC BANK GIVING CREDIT CARD BY TELLING LIES, CHEATING THE PPLS,

I RECEIVED A CREDIT CARD OF HDFC BANK. THE AGENT Sharma SAID THAT IT WILL FREEIF SHOPPING 12 TIMES IN THREE MONTHS. I DID IT. BUT CEAD RECEIVED ON 07/12/2019 AND ANNUAL FEES OF RS.1000+RS.180 GST CHARGED ON 02/04/2020. I'VE SENT 7 EMAILS TO HDFC BANK BUT STILL NO RESPONCE AFTER 26 DAYS. ANYONE PLZ TELL ME THE PROCEDURE TO CLOSE IT.PLZ DON'T GET HDFC CREDIT CARD EVEN FOR FREE LIFETIME.

Pay cridit card bill

I need to pay my previous credit card bill amount of 118000/-via EMI..please give me a suggestion me how can I pay via EMI

Credit card pay amount

I have blocked my credicard before 3 months and I have pay all the payment of credit card but now statement is ready to pay this month I have blocked my card I talk the customer care executive then he say not a pay more money to your creditcard in January now statement is ready for February payment and then no response of the customer care

NOC

NOC for cleared mobile emi

Speak to a person

Plaease let me know how I can speak to a HDFC trpresentative if I have some questions.There is no option for that in any customer are numbers.it is really frustrating if not able to to talk to somebody

Sir please block my credit card

Sir I am not purchasing some items this card to Emi dew reason to not a sufficiently ballence

RENEWAL CREDIT CARDS RE-DISPATCH

Dear sir/madam
I am B N parmar, My credit card (which is ending with 4135) will be going to expire by this month ending(02/19). I would like to continue to use credit card services , credit cards sent through courier on old address so not pick up,now my mail adress correct in hdfc bank account,my mobile no. XX09447975 and my account in hdfc bank,bhaktinagar circal,wadhawan, dist surendranagar,gujarat india
so pls re-dispatch my credit cards on new correct address

I am waiting for you response .

Thank you
BHARAT N PARMAR

Without confirmation one assist debit amount in my account

Hi,
Without my confirmation one assist debited amount 1899/- in my account . I have already cancelled this plane last year . Why they without my confirmation debited amount in my account .

Not used credit card

I had taken credit card from one of your so called agent in 2017 when digital payment encouraged by Govt. and he assured that as a Govt. employee there is no annual fees and if it will raised he will give credit of the same but company had raised annual fees and late payment in spite of I had never used credit card nor activated it.
Please make my account zero and intimate me earliest.
Thanking you,

Alpesh Patel
94XXXXX690

For Documents Collection

My Credit Card Application DCC031830012 has been submitted but your Representative is not coming for ducumet collection.

CREDIT CARD SETTALMENT DUSE PAYMENT PLEESE HELP ME

MAIN EK HDFC CREDIT CARD US KIYA THA USKO SATTELMENT 2011 MEIN KAR LIYA HU AUR MUJHE CREDIT CARD LENA HAI TOH PAYMENT KAISE HOGA

Change registered mobile number

My registered mobile number lost.
So i want to change the registered mobile number through mail id.
So help me out.
Is there any option to change as the mobile number without otp number to the previous registered mobile number.

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Credit card

Dear Concern,
I have been trying calling you guys for last one month.My credit card has expired and inspite of my instruction to deliver new card at new office address it has been delivered to old office address.Since no one is available there. so it has been returned to you.I have been trying to call customer care but I think you guys do not give option to talk to customer care,everything is computerised.
The card has not been been given to me till the dates.kindly do the needful.

emi converion

sir,

my outstanding balance 75000 can i convert the amount to EMI

Credit card

I am not abel to check my credit card satus with my refrence id so what should i do.

Hey there, You've done a

Hey there, You've done a great job. I will definitely digg it and personally suggest to my friends.
I am confident they will be benefited from this site.

Poor Service of CC

Regret to say I never seen such type of poor service like HDFC Credit Card Division. No body have the status about your Credit Card Application.

worst services , totally disappointed with HDFC

if you apply for credit card they will call you 10 times to sell the card but once you buy that they will never call you to tell about the application status .

Not customer care service

I am try to customer care service but not connected .

Renewal of HDFC bank Credit card not recieved

Hi I am Rina Chakraborty, i have been continuing HDFC Banking services from last 09/2015. My credit card (whis is ending with 9355) will be going to expire by this month ending(09/18). I would like to continue to use credit card services , so could you please renewal my credit card and provide to me.

Account holder at HDFC BANK, (Branch Code 277) Salt Lake Sector II, CJ-166,Kolkata -700091 Branch(IFSC Code: HDFC0000277).
My residential address is Rishi EcoView, Maple 2E, Jatragachi NewTown Kolkata 700161 North 24 Parganas, West Bengal

I am waiting for you response .

Thank you

Card damaged

My credit card chip has got damaged and I need to replace my card but I am unable to get in contact on customer care regarding this.kindly do the needful to exchange the cards.

CREDIT CARD CUSTOMER CARE EXECUTIVE MISGUIDED ME

Firstly i would like to inform you about poor service of customer care team. They do not have proper information about any customer. Second big issue is HDFC Customer care contact no. If any customer want to speak with customer care executive. It is very long process to connect the call at customer care.

Credit Card renewal complaint

Hi I am Suresh Valluru, i have been continuing HDFC Banking services from last 3 years. My credit card (whis is ending with 9726) will be going to expire by this month ending(04/18). I would like to continue to use credit card services , so could you please renewal my credit card and provide to me.

Account holder at Hyderabad, motinagar branch(IFSC Code: HDFC0001626).

I am waiting for you response .

Thank you

Credit card not recieved

Dear team credit card not recieved how much tym delevired in credit card i am already shared address from my office in sco 12-13 sector 65 A sas nagar mohali but credit card deliverd in my rent address i have already shared with mam my credit card delievred in my office address but again and again delievered in my rent house so request please delievered my credit card in my office address on tomorrow in any time

Credit card not received

Dear sir /maam
I have applied my credit card but still not received. Why make it clear

Give me a credit card

My documents aatech this bank to delevary after not receive credit card

In Customer care we never

In Customer care we never talk to executive....... always there waiting , waiting & waiting ..................

Before twenty days luckily i talked to cust. executive and told him to close my account , she noted every thing and answer me within two three days
after submitting your payment we will close your account..........

But still its running ........ and this month statement is also generated .

but no one is there to response our call....(afterall we are valuable customers for HDFC)

Credit card States

Sir my Reference number ,17121513818600BN.But No replay.

For applying credit card

Sir plz cl me.i want to HDFC credit card

Credit card give me

I'm defence person So pse provide the credit card immdity....

Credit card - Query

I'm Malini Ponsekha, I already submit the document as per your procedure, but still I'm not receiving any message from your end. Please reply me.
I'm not receiving Application Number(16 digit) also .

I'm waiting for your reply.

my cradit card application

Hello,

i had recived my crdit card refrence no-14080414644930.

after 3-4 days i had recived mail from your side my crdit card application dicline but why????

required photo i.d with credit card

Dear sir,Madam,

i would like to inform u. i am using hdfc credit card for last 8 years so i want a photo on my plus adon card for my wife sakshi vagal if you can help please let me know your procedure.secondly last year statment you debited me the late fee..rs. 400+ taxes for last 8 to 10 years i am paying regular payment before date even this time i deposited cheque dt..26th april so please check at your end..i am not going to pay this late fee...please awaiting your positive reply

How to change Phone no & E_mail id

I want to change my mobile phone no & E_mail ID . What is the process?

very bad behvaeviour by tellecaller

My self Nimisha though I had not apply for credit card I recieved call from the tecaller name manshi she ask for credit card requiredment as explain about the scheme also within 1 hour the perosn name abhiskekh came to collect the document on same day and calling continues, at the time I was on my job i had not recived the call she done call on landline number and asking about the adress it was not confirm that i will submited the dox on same day only when the collection boy came i inform that she this is not done your haresing the customer that girl manshi talk with that if dont want to take than why u say yes to apply than if you will not take than the hdfc ban kis not going to close we hve many customer and bad word aslo, do this is right? The dox collect person mr abhisekh is under stading me that if when ever u want to apply for credit card call me this is my number now when i had call for the same to come and collect the dox first he said there is very rain will come as rain stop till he has not come to collect when agian i hadcall him his freind is pickuping the call and answer as he came will call u back, can i know what is this?

Credit Card

Hello HDFC Bank,

This is regarding HDFC Credit card, I had received a call from HDFC bank for Platinum Credit card offer and the Person from HDFC Credit card department collected all documents on 20/6/13 (I tried to call this gentleman (Mr. ArunKumar) 7738602627 no. but it is continuously showing has moved out of coverage area) and after so many days as I did not received card, I checked the status and to my surprise the remark was

Status
DISAPPROVED

Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

Please let me know what is the reason for disapproval. If it is a really a genuine reason for disapproval then it is acceptable but at this stage I do not know the reason. Now I don't want to take Credit card service from HDFC Bank. So please let me know the exact status else return back my documents which I have submitted.

I had good opinion on HDFC bank service but now I am disappointed with the service. On top of that I am a saving account holder of HDFC Bank for last 7 years which I am planning to close down now.

Waiting for your earlier reply on the above subject.

Regards,
Mahesh
9922119573

clarification on credit card activation

sir please inform for activation of credit card,whether customer care calls asking account detail(he asked card.no,exp date of card,and dob).how can we know that he is your employee.

credit card

r sir/madam
i have apply credit card in your hissar br. 10.04.2013
but i not received any information uptill now.

9896370646

Bad Customer care services

i was apply for credit card last month before. i have no any informatison my credit card status . when i called to hdfc customer care no 01141514332 on dated 23/05/13 regarding my status Excutive Manu dissconet my call without any satisfied resolution. So please improve Your Customer care services

Regards

Anil Kumar
9311607035

Regarding HDFC Credit card Status - Disapproved

Hello HDFC Bank,

This is regarding HDFC Credit card,I had received a call from HDFC bank for Platinum Credit card offer and the Person from HDFC Credit card department collected all documents and after some days i checked the status saying Some verfication Problem.And later on, the HDFC customer service people said to drop the documents in HDFC ATM - presented box.

But now after 15 days the Status says,

Status
DISAPPROVED

Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

Please let me know whats the reason its been disapproved.If i feel really its a genuine reason for disapproved then i accept and even i dont want to take it up the Credit service from HDFC Bank. If so then request you to please return back my documents which i had submitted.

I had good opinion on HDFC bank service but as the remark is false, iam disappointed with the service.

Waiting for your earlier reply on the above subject.

Regards,
Kavitha Girish
9844666602

Credit card disapproved

I am very disappointed for your resolution.why my application is not approved if my all documents are correct.
We believe that you deserve to have a hassle-free banking experience with HDFC Bank.
You call people and ask them to apply for a credit card and then finally disapprove it. Kindly get in touch with us to clarifiy why my request has been disapproved.

Therefore, to ensure that you are aware of your Credit Card application status, we have introduced a simple process to track the progress of your application.
Application Reference Number
12112316779950S2
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

Can you please tell me on which basis my credit card got rejected.

Credit card disapproved

I am very disappointed for your resolution.why my application is not approved if my all documents are correct.
We believe that you deserve to have a hassle-free banking experience with HDFC Bank. Therefore, to ensure that you are aware of your Credit Card application status, we have introduced a simple process to track the progress of your application.
Application Reference Number
12100417511110S2
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

Can you please tell me on which basis my credit card got rejected

Thanks & Regards
Kalyan
9538395399

I hdfc credit card apply for online but not reply for your team

Dear Team,
I am working in Vodafone Company in MIS Team. My Job profile is MIS excutive.My salary account in Axis Bank. I want Credit card.Please call me if any clarification require my mobile number 09227777743. Awaiting for your quick Response.Thanks in Advance.I apply credit card for 26/10/2012 But not call & SMS Me, So please Call Reply Me. MY Acknowlegement Number 3452481632692012154245

Regards
Pravin Patil

Fees

2 years ago when i went to branch in phagwara, someone over their told me that i can get credit card based on the savings account i have in bank.
with just 200 inr fees per year.
it sounds cool, so i applied for it.
i live overseas, so hardly check my account online.
but from last couple of months, i am checking my account. and only thing i can see is some kind of stupid fees. and that also without any reason.
i am getting 45 days to payoff my used money from that credit card.
which i always do.
HDFC, as soon as i get back to india, i will close my both accounts with u.
enough is enough.
thanku for ur great service.

credit card disapproved

One fine(?) day a hdfc person called me and offered credit card on basis of the hdfc account I have. He said it will be approved, The verification call was made and I cleared it. After few days this is the reply. They call to the landline where in I have mobile number with me. Who will attend landline when they are away from home for office? do they have commonsense.

Application Reference Number
12090518101270S2
Status
DISAPPROVED
Remarks
PLEASE RESPOND TO LETTER SENT TO YOU FOR FURTHER PROCESSING OF HDFC BANK CREDITCARD QUOTING THE APPLICATION REFERENCE NUMBER

There was no letter sent, there is no reason.
I plan to close the hdfc savings account after this horrible event. Always nationalized banks are far better than these.
Satish

Credit Card EMI

I have been using the HDFC credit card from past three years by doing lots of transactions. And some of already under EMI ..

I did a last transaction on 9 September 2012 of rs 58000 but your credit card dept. is updating that they are unable to create any EMI for me for this amount as there is no offer under my card. And we need to pay this huge amount in cash till the due date itself.

I do not understand that how come suddenly this provision comes into picture???? Now do you want us to call the HDFC customer care before doing any transaction.. Should we wait for any offer on our card and then go for any transaction???

What is the use of holding a credit card when we need to pay in cash. And if this offer provision is new into the picture why were the user not been informed of this new rule.??

It’s simple.. I cannot pay this amount and this is the way you are creating defaulters and blaming the customers for not making the payment.

I have never face such an idiotic issue with any of the other bank CC which I am using. I need to close my credit card with your bank.

Gurpreet Kohli

AUTO PAY REGISTERD BUT AMT. NOT DEDUCTED LAST DATE IS 24.08.2012

Dear Sir/Madam,

I Shailesh Kumar from Haridwar and customer of HDFC CREDIT CARD previous month amount is deducted through auto pay but this month amount has been not deduct from my account auto already registed.

Please help in this matter.

Regards,
Shailesh Kumar
9634570132

No response for complaint

Dear Sir,
.my complain is hdfc health Ergo is active on phone.I called custmrcare and Lucknow branch last two month for close this.I cashed the money Rs 20,000/ and deposit immediately.and purchase last one month (Rs529,Rs 1173,Rs230).and lone emi- 1191.so total amount is around Rs 3123.so I will not pay excess dues or interest.Ms puja(Lucnow) handled my A/C.her no is 9307604697,9125491164.so plz rply me.no one took a action without calling many times.so Lucknow branch peoples told me ,I call u later,I submit your mail.i close your health plan, I call u etc.so plz I have not my fault.I called her .and told her clear this excess amount , I deposit all the pending amount and proper running the account properly.so plz take action immediately otherwise already very late.but Lucknow staff is very irresponsive and lazy.
I m waiting for your reply.
Many thanks
8960935248

Card Statement from 2008 - till date

I have applied credit card when I was in chennai as per your executive force and received card bearing no 4346781005300603 and I have used the card last during 2009. Since then I am paying minimum amount due and lumpsum amounts some occassions. But balance amount not reducing since then even after paying so much amounts inspite of that card was expired September 2011. Still balance appearing as 35614.76. Please explain how it is possible whether the paid amounts are conisidered or not. please send me statement for the past three years and help me out to come out of this nuisance.

To extend credit limit of my existing card

Sir,
My credit card no 4346 7810 0812 5932 date of expiry01/13 issue date 01 /10 having only credit limit 16000 and as of now my net salary is 25000 credited in HDFC bank please extend my credit limit as per the salary limit CVV no of my card is 411 saving ac no 14451050001676 please do the need full and extend my cradit limit.

Limit Issue

Please let us your Date of Birth, email Id and mobile number so that we can look into the matter

either ur an idiot.. or ur a

either ur an idiot.. or ur a playing a prank!

Payment portal not working

Dear Sirs,

I have been using HDFC card for last 4 year without any problem and have been paying through the payment gate way on the portal billdesk.com/pgdsk/pgmerc/hdfccard. But this portal is not working for last 4-5 days and gives following message :

Error
Sorry, we are unable to process your request right now. We apologize for any inconvenience.

On enquiry, your cusumer care executives keep promising that the portal would get operational within couple of hours but the same has not been restored for last 4 days. Becouse of this I am not able to make the payment. Today is the last date for payment for my card and I do not know when this portal would start working. Kindly note that the delay in payment is to the accout of HDFC Bank only.

Renew credit card not received after 23 days application submiss

Dear Sir,

My credit card has expired 30.06.2012. I have applied for renewed credit card, but still after 23 days of my application, no action has been taken. When I call customer call centre, everytime i get to hear new answers. Please take this matter on urgent basis and send me the new credit card urgently.

Please contact me on my registered number with you.

Regards,
Nilesh Shah

credit card

dear sir,
i am using a hdfc credit card and my card has been upgrade now and i got it. so i want to ask that i should re again registerd my card for online shopping or netbenking.and my previosly password will have contineu or not kindley reply me soon.

Poor Customer Care Exective

Poor Customer Care Exective ................Very Poor HDFC credit card customer care....need to educate them.....

Poor Customer Care Exective

Poor Customer Care Exective ................Very Poor HDFC credit card customer care....need to educate them.....

Credit card application got rejected

I am very disappointed for your resolution.why my application is not approved if my all documents are correct.
We believe that you deserve to have a hassle-free banking experience with HDFC Bank. Therefore, to ensure that you are aware of your Credit Card application status, we have introduced a simple process to track the progress of your application.
Application Reference Number
12070513270680N2
Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

Can you please tell me on which basis my credit card got rejected

Thanks & Regards
Altaf Khan
9041002240

Misspelled Name on Credit Card.

Hello Sir/Mam,

I have applied for a credit card. After receiving that i got to know that spelling of my name was written Wrongly. My Credit card number is 5421110000676812. My name which is written on credit card is "AWANTI SRIVASTAVA". I want to get it changed as "AWANTIKA SRIVASTAVA". I have dropped one letter in HDFC ATM's Credit card box, But din't get any response from HDFC. Please do the needfull as soon as possible.

Thanks and regards,
Awantika Srivastava

PLEASE RESPOND TO LETTER SENT TO YOU FOR FURTHER PROCESSING OF H

Hi Sir,

I am working in MNC and i have a salary account in HDFC Bank, i have applied for HDFC credit card but it got disapproved. The message is showing on the website is "PLEASE RESPOND TO LETTER SENT TO YOU FOR FURTHER PROCESSING OF HDFC BANK CREDITCARD QUOTING THE APPLICATION REFERENCE NUMBER"

But i didn't get any letter or call for clarification. Please help. My Credit Card App No is "12062717928070N1"

Regards
Mohd Gaus
gaus2008 [at] gmail [dot] com
9999912145

Agents recruited for enrolling new customer are deceiving.

Sir, I have applied for TITANIUM credit card on line, After several physical scrutiny , phone scrutiny i got my card. Before activation your office gave me a verification call and told me that i am bound to take Health insurance of HDFCergo for which they will charge me Rs 534 monthly . When i told that i am not interested, they told that it is compulsory. Her i want to draw your attention that in all time when process for card was on no body told me about this compulsory mediclaim. Please this type of deceiving and cheating attitude was not expected by a reputed company.

To stop service of smart autopayment.

To,

HDFC Credit Card,

Subject-: To stop service of smart autopayment.

Ref-: Credit Card No-:4346773100497335

Dear Sir,

I have an credit card at your HDFC Bank with an account Number of 4346773100497335. I use this card from last 3 years.
I give written application but their is no action will taken. i don't want to pay any bill with smart auto payment.
Hence I request you to kindly stop sevice of smart autopay payment on my credit card.

please take action as early as possible.

Sincerely

Mahesh patil

09665500254

I want know my credit card application status

Respected Sir, I have applied for Credit Card in HDFC Bank nearly about 3 weeks ago. They have sent me a sms stating to respond to a letter with reference no 12061611431480S1. I want to bring to your notice that I had not got any letter so how can i respond to the letter which i had not got.i am already spoke to customer care also.i had send it reprossing letter to thiruvamiyur.so please kindly let me know what is my credit card application status I want to know the application status of my credit card, When you are going to issue me a credit card. I had submited all necessary information. Please call me if any clarification require. my mobile number is 9884772084/9940279401

Mis match in delivery of Credit card

I had applied for Credit card, got sms reference no. 1205311771278004, received credit card pin mailer but I have not received the credit card. can some body help me my phone no. is 9343834411. Called call center but no answer from 6th jun 2012.

was your problem solved? coz

was your problem solved? coz I m facing the same problem now

Not using credit card but statement sent and not opening

I am not using/have any HDFC credit card and still i got statement from you guys?
Can you please look into the matter?

CANCELLATION OF CREDIT CARD AND INSURANCE POLICY and Inappropria

I have HDFC Bank Credit card. On December 2011, they have offered me mediclaim policy on that credit card. On march , i sent the application for the closure of credit card and policy, They have cancel my credit card but instead of cancel the policy also they have Pre close it and levied inappropriate charges on it . They even didn't informed me also about it. Now after 2 months they are calling for the payment of that Pre close amount and they have converted it into loan without my knowledge and original amount was Rs 7500 but now its around 9500 because of that charges. I don't want that policy and i already send the application for totally cancellation of that policy again but they are not answering it and calling for the payment.

Its really a mental pressure for me . What should i do in this situation ?

Please , Please , Please help me

HDFC Credit Card Status

We believe that you deserve to have a hassle-free banking experience with HDFC Bank. Therefore, to ensure that you are aware of your Credit Card application status, we have introduced a simple process to track the progress of your application. Is HDFC will send letters really?
Application Reference Number
12050815645960s3
Status
DISAPPROVED
Remarks
PLEASE RESPOND TO LETTER SENT TO YOU FOR FURTHER PROCESSING OF HDFC BANK CREDITCARD QUOTING THE APPLICATION REFERENCE NUMBER

Same Problem

Hey Hem Chand,

now you received you credit card or not????

same problem

Even i am also having same problem & already mail has drafted to creditcard [at] HDFCBankSmartApply [dot] com.. but not yet get any reply till now
Please find below information for further understanding & let me know the status

Application no: 2069227777
Tracking number: 12072114020010S2

Regards,
Uma

a pathetic response from Mr Krunal, customer care-executive

Dear Sir/Madam,

This gives me a immune pain to bringing this incident in your notice, that one of your customer care representative Mr Krunal who attended me (i called up for a confusion)

his response was very pathetic and rude.

I urged him for my complain and confusion but instate of giving me solution he made me so angry that now i am thinking to just throw of this card not because of i am upset because

of Mr Krunal, if you have such customer care executive than let me i will never want to continuous, as far of my knowledge he was talking from Ahmadabad

Mr Krunal was trying to tell me that i am illiterate and not having having knowledge of card, and i am patient-less, let me tell you by profession I am a DOCTOR and having very cool

mind as in a day i have to deal with hundred of people like Mr Krunal And others, but I never get angry coz i am professional.

My profession don't allow me to speak the way Mr Krunal use to and HDFC allowing him to stay as a customer-care executive.

I am very disappointed with the way i attended, may be its my mistake that i thought this bank is different than, yes it is true but not in-terms of customer satisfaction but in terms of

customer dis-disinfection

I don't know after this i will use the credit card of HDFC or not

Hoping for best things to come ahead for me from HDFC.....

Regards,
Dr. Kailash Vyas

+91-9427363904

HDFC credit card tue 1\05\2012 3.15pm anonymous[not verified] st

Respecteed sir
I have applied for credit card in HDFC bank nearly about 4 weeks ego they have sent me a sms stading to respond to a letter with reference no 12033120268870PB I want to bring to your notic that Ihad not got any letter so
I want to know the application status of my credit card

Credit Card Application Reference Number 12040712458530E8

Dear Sir,

I have not yet received any letter from your side and my application status reference number is mentioned above.

With Warm Regards

Sri Sabyasachi Praharaj

We believe that you deserve to have a hassle-free banking experience with HDFC Bank. Therefore, to ensure that you are aware of your Credit Card application status, we have introduced a simple process to track the progress of your application.
Application Reference Number
12040712458530E8
Status
DISAPPROVED
Remarks
PLEASE RESPOND TO LETTER SENT TO YOU FOR FURTHER PROCESSING OF HDFC BANK CREDITCARD QUOTING THE APPLICATION REFERENCE NUMBER

E M I of Credit card statement

I have purchased something by the Credit card no.5520880000616313 on 15/03/2012 (12months EMI ) and received a stmt. on 09/04/2012 of Rs.8125.00. Iam a old customer of HDFC Bank. So, pl. confirm me what is your possesion fees and SEND THE DETAILD STATEMENT immediately, because the payment dt. is 27/04/2012. Thanks.
Mob. 9818341027

HDFC Credit Card Status

Respected Sir,
I have applied for Credit Card in HDFC Bank nearly about 3 weeks ago. They have sent me a sms stating to respond to a letter with reference no 12031213444400ED. I want to bring to your notice that I had not got any letter so how can i respond to the letter which i had not got.
I want to know the application status of my credit card, When you are going to issue me a credit card. I had submited all necessary information. Please call me if any clarification require. my mobile number is 09856627603

Credit Card Status

Respected Sir,
I have applied for Credit Card in HDFC Bank nearly about 3 weeks ago. They have sent me a sms stating to respond to a letter with reference no 12031213444400ED. I want to bring to your notice that I had not got any letter so how can i respond to the letter which i had not got.
I want to know the application status of my credit card, When you are going to issue me a credit card. I had submited all necessary information. Please call me if any clarification require. my mobile number is 09856627603

renewal of credit Card

Dear Sir,

My credit card no. 4346 7810 0592 1531 had been expired in Dec. 2011 and I am still waiting for new card.

Please issue the same as soon as possible. If any clarification please contact me at 99111 44380.

Regards
UDAI SINGH

renewal of my credit card 4346 7811 0145 9709

Hi,

I would like to renew my credit card 4346 7811 0145 9709 as it has crossed its validity date 01/11/2011.

Need to update my contact n. and billing address as i have changed my number as well as address.

I had a word with your executive. He gave me payment department n..I tried to call 1000s of time but got no response.

Please look in to the issue and resolve it as soon as possible.

Waiting for you quick and positive reply..

You can reach me through....

E-mail address: Priyanka88singh [at] gmail [dot] com
Contact n. 9999361473

Regards,
Priyanka Kumari.

Hello Priyanka, I'd suggest

Hello Priyanka, I'd suggest you not to give your card number in public.

Tremendously poor credit card customer services for HDFC BanK!!!

TRYING TO CONTACT FOR SOME INFORMATION ON CREDIT-CARD BUT DIDN'T GET ANY OPTION FORM ANY EXECUTIVE. THEIR STAFF DON'T EVEN AWARE THAT CUSTOMER CARE NUMBER HAS BEEN CHANGED. SEEMS HDFC BANK JUST INTERESTED IN COLLECTING MONEY & NEW CUSTOMERS FROM MARKET BUT THEY FORGET TO PROVIDE A GOOD CUSTOMER CARE SERVICE. WHAT A PITY