HP Gas Booking Procedure

Toll free Number(s): 
  • 1800 2333 555 (Oil Industries Support)
  • 1906 (Emergency LPG Leakage Complaints)
All India Number(s): 
  • 88888 23456 (HP Anytime - For Customer Support)

Email

  • corphqo [at] hpcl [dot] in (For  Complaints, Suggestions, Appreciation or Queries)

Important Links

WhatsApp And Missed Call No.

Sr No. Service Keywards
1 WhatsApp WhatsApp keyword “Book” to 92222 01122 from your registered mobile number
2 Missed Call Just give a missed call on 94936 02222 from your registered mobile number

HP Gas Online Booking Procedure

Through IVRS

You can register your landline / mobile numbers as personal numbers on IVRS to facilitate auto-identification of the customer when you calls up next time. HP Anytime also sends 3 SMS alerts to you on the status of refill supplies:

  • Refill booking number and date of pending orders
  • Cash memo number And date
  • Delivery confirmation of refills
IVRS Numbers for different States - (HP Anytime Contact Numbers)
No. State Name DID Number Alternative No.
1 Andhra Pradesh And Telangana 9666023456 9493723456
2 Assam 9085023456 9401523456
3 Bihar 9470723456 9470723456
4 Delhi 9990923456 -
5 Gujarat 9824423456 9409023456
6 Haryana 9812923456 9468023456
7 Himachal Pradesh 9882023456 9418423456
8 Jammu and Kashmir 9086023456 9469623456
9 Karnataka 9964023456 9483823456
10 Kerala 9961023456 9400223456
11 Madhya Pradesh 9669023456 9407423456
12 Maharastra, Goa 8888823456 9420423456
13 Odisha 9090923456 9437323456
14 Punjab,Chandigarh U/T 9855623456 9417323456
15 Rajasthan 7891023456 9462323456
16 Tamil Nadu, Pondicherry U/T 9092223456 9445823456
17 Uttar Pradesh (EAST) 9889623456 7839023456
18 Uttar Pradesh (WEST) 8191923456 9412623456
19 West Bengal 9088823456 9477723456

IVRS facility for refill booking/benefits of using IVRS for refill cylinder booking-

  1. You can book the cylinder at your convenience 24 x 7 on all 365 days
  2. No extra charges
  3. You can choose the language - Option of Local Language / Hindi / English is available
  4. You will receive Confirmation of Booking through SMS
  5. You will also receive Confirmation of Delivery through SMS

HP Gas consumers can call up from a landline/mobile and book their refill/register their complaint
(by entering their Distributor Telephone Number and Consumer Number)

Booking Through Quick Book And Pay

There are two option Quick Search / Normal Search

  • In Quick Search-
    • Type Distributor Name And Consumer No
    • Enter Captcha And Proceed
  • In Normal Search-
    • Select State/District/HP Gas Distributor/Consumer No
    • Enter Captcha And Proceed

Booking Through SMS

  • Registered your mobile no in HP ANY TIME number of the state
  • Send SMS to the HP ANY TIME number

For Example- HP<space>Distributor Phone NumberWith Std Code<space>Consumer Number

  • For Refill Booking(through SMS)Type HPGAS and send to HP ANY TIME No. of the State
  • When you book for refill cylinder, you will receive an SMS confirming the Booking of refill
    cylinder with booking reference number along with pending refill booking cleared date

Booking Through Mobile App

Through Play Store
  • Install the application by selecting 'HPGas'.
  • Once application is downloaded, Press on activate and it will ask
    • Distributor Code (Available on Transparency Portal)
    • Consumer no
    • Mobile no
  • You will receive an SMS with the activation code on your mobile.
Book Through Paytm
  • Go to PayTM App
    • Select “Book a Cylinder” – Select Your Gas Provider – select “HP Gas” - enter consumer no or registered mobile no for booking cylinder.
Parent Article: 

Comments

New Connection Registration Error

Good Morning,
During registration for new LPG Connection online for regular connection and eKYC done through Aadhar but on final submission the response shown __date of birth must be valid.

As date of birth fetched from AADHAR data which is correct. Why the response given on registration page (on the top) as "date of birth must be valid."

I request you to suggest how can this problem be resolved.

Thanks.

Date of birth issue

Same issue for me as well

New Connection

It's showing Date of birth must be valid. My data has been fetched by UIDAI (e-kyc method) so why is this error showing? What to do about it?

How to change language

I used ivrs for hp lpg booking. By mistake i changed the language from english to some south indian language. Now i am unable to change the language back to english again. The issue is i cannot understand the language spoken on ivrs which is other than hindi or english. So I'm unable to get the language change option. Please help

Press 11 for language change

Press 11 for language change

Press 11 for language change

Press 11 for language change is invalid itseems

Hello I booked through online

Hello
I booked through online booking also and by mistake language changed to Tamil which i don't know.now pl help how to change again in english.i tried lot but unable to change .Gas agency said you have to come to office for this which is so ridiculous tat for a small issue i hve to visit to there office .

TEST

HP GAS ME HUME
SUBSITI NAHI MILRI HAI

SUBSIDY NOT RECEIVED

SUBSIDY NOT RECEIVED

SUBSIDY NOT RECEIVED

I, SRI BABLU SARKAR RESIDING AT VILLAGE + POST - BARUNDA, DIST. HOWRAH, AVAILING DOMESTIC LPG HP GAS SINCE 06.06.2004. BUT, SORRYTO INFORM SINCE LAST 3/4 YEARS I HAVE NOT RECEIVED SUBSIDY FROM HP GAS DISTRIBUTOR OF BAGNAN A2279. PLEASE ALLOW MW AND OBLIGED.