Email

• reachus [at] indusind [dot] com (All Customers)
• nri [at] indusind [dot] com (NRI Customers)

Contact Details For Credit Cards

How to block Credit Card

Grievance Redressal - For Credit Card Customers

Step 1

• If you have a complaint relating to your credit card, you can call Contact Centre on
  1860 267 7777 / 022-42207777 (Outside India) Or mail at premium [dot] care [at] indusind [dot] com.

Or

• IndusInd Bank Ltd. (Credit Cards division)
  PO Box 9421, Chakala, MIDC, Andheri (E),
  Mumbai – 400 093
  • Register at the Branch through the complaint register
  • Contact the Branch Manager

All the complaints related to Credit Cards will be handled by Cards Services Cell. If a complaint
has been received, Card Services Cell will response you within 7 working days from the date of
receipt of complaint.

Step 2

If you do not receive a response within 7 working days, you may write to

• Head - Cards Services
  • Mr. Pratap Pillai
    Head - Cards Services
    Naurag Square, Plot No A4,
    2nd Floor, Cross Road B,
    Andheri East, Mumbai 400 093

Or

• Email: head [dot] cardservices [at] indusind [dot] com

Step 3

In case you do not receive a response within 7 days, you may call/write to -

• the Nodal Officer
  • Mr. Rakesh Ranjan
    Executive Vice President & Principal Nodal Officer
    IndusInd Bank Ltd.
    PNA House, 2nd Floor, Plot No 57, Near Datamatics 701, Street No 17,
    Andheri East, Mumbai - 400093
    E-mail: nodal [dot] officer [at] indusind [dot] com
    Tel. No.: 022-68779659