Email
- wecare [at] airtelmoney [dot] com
- grievance [dot] officer [at] airtelmoney [dot] in
Contact
Level 1
- Dial 400 from your Airtel number for complaints
- Dial 88000-12121 from any other mobile or fixed line (standard calling charges apply)
- E-Mail: wecare [at] airtelmoney [dot] com
- Write To for your query, request, complaint or feedback.
Level 2
Grievance officer will resolve your complaint within 10 days
Grievance officer
9:30 am to 6:30 pm except on national holidays
E-maill: grievance [dot] officer [at] airtelmoney [dot] in
Postal Address
Airtel Payments Bank Limited
Registered Office
Bharti Crescent,
1 Nelson Mandela Road,
Vasant Kunj, Phase II,
New Delhi – 110 070, India
Corporate Office
airtel Center, Plot No. 16,
6th floor, Udyog Vihar, Ph-4,
Gurgaon-122001, Haryana,India
Level 3
In case your complaint remains unresolved, within 30 days of registering the complaint,
you may approach the Department of Payments & Settlement System (DPSS) of the
Reserve Bank of India
Address: General Manager
Department of Payment & Settlement Systems,
Reserve Bank of India,
Ground floor, 6 Sansad Marg,
New Delhi- 110001
How Airtel Money App Work
- Turn on the location settings on your phone.
- Visit settings in the main menu and select send pay users near you. You may also go
directly by clicking on the send icon on the home screen.
- On your app screen you will get a list of nearest 8-10 airtel money users.
- If it's a contact from your phone book, the name will be displayed, else mobile number
- Select the person or number you wish to pay and continue to do a phone to phone transfer.
Comments
Airtel Wallet
Amount has been deduceted from my Bank Account but not added to Airtel Wallet. It shows transaction failed but at the same time it is debited from my Bank Account. This happened 3 times in last 5 days. I have raised queries regarding the same but no response till now
My account no is 775301××××
My account no is 775301×××× ...Money is cut in my other account but not come in my airtel wallet,i request to you please solve my problem
Transaction problem
I felt transaction problem
Change my mobile number
Sir I have to change my airtel money account mobile number
Transection problem
My account no is 775301×××× ...Money is cut in my other account but not come in my airtel wallet,i request to you please solve my problem
Transection problem
Money is cut in my other account but not come in my airtel wallet,i request to you please solve my problem
With faithful
Sir, I had made a wrong UPI transaction in Airtel Payment Bank,
Sir, I had made a wrong UPI transaction in Airtel Payment Bank, which had been made a complaint to the officials of Airtel Payment Bank, it has not been resolved yet. It has been 5 months now and the authorities are not responding to your request. To take action as soon as possible, I had my complaint done at the time, but the V care people closed my case, later on social media Obtained was processed did not get the answer
Not receiving otp
On airtel thanks app, I am not getting otp. There is an option of resend otp and clicking on it,it shows that otp is send but there is no notification of otp on my sim. I have done many further attempts. Solve this very soon
Monday related
I book train ticket by Airtel money aap but my money is deducted but booking is not confirmed and now I want my money.my money is not refund by them.
account reactivate
my account is dormnat.I want reactive account
Seven thousand rupee is debited from sbi account.
A fraud is call me at 9 am.and debited 7200 money. Sir plz refund my money.
Airtel payment bank block
sir,my airtel money has been blocked. I can't recharge
my phone number and not transfer my money to bank.
I forgot my DOB.
Money not come in wallet
Money is cut in my other account but not come in my airtel wallet,i request to you please solve my problem
With faithful
Mehtab alam
Sir your account not saving
Sir your account not saving account ... Please it is saving account or kyc and try again