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Allen Solly Customer Care Number

Updated on Tuesday, 9 May 2023 - 9:21am
Organization: 
Toll free Number(s): 
  • 1800 425 3050 (For Store Related Queries)
All India Number(s): 
  • 81050 60501 (For Online Enquires, 10 am - 7 pm)
Website: 
Official Website

Email's

  • customerservice [at] abfrl [dot] adityabirla [dot] com (Store related queries)
  • Happytohelp [at] abfrl [dot] in (For online queries)

Important Links

Corporate Office

KH No 118/110/1 Building 2 Divyashree
Technopolis Yemalur Post, HAL Old Airport
Road, Bengaluru, Karnataka 560037.

Social Sites

Comments

Mon, 09/10/2023 - 4:53pm — Neha (not verified)

Watch strap is loose

I brought an Allen Solly watch but the strap is bigger than my wrist. I want to know about what to do . Can I cut the strap from outside or else you will provide any service for that .

Fri, 01/09/2023 - 10:55pm — Aastha waldia (not verified)

Complaints regarding bad damage

I bought a newly launched bag on 27th aug 2023 and today the side lining of my bag is already turned. I want a refund for this as it was not a cheap bag. I am very disappointed with Allen Solly

Mon, 27/03/2023 - 4:32pm — LANKANA THARAKA RAO Lankana THARAKA (not verified)

Worst product manufactured

Recently i have purchased shirt and trouser from an Allen Solly store. It is the worst product i have ever got from a branded company. The colour of the shirt was completely washed away from the shirt which costs about 2400 and very poor wool and manufacture of the trouser.
I don't recommend this brand to others ever. Don't buy.

Wed, 19/07/2023 - 9:00pm — Ajit (not verified)

Worst product

Letter printed came out within 1 wash no machine/ no brush/ no iron. Never ever will buy this product again . And size got shrink in just 1 wash .

Wed, 08/03/2023 - 9:08pm — santosh singh (not verified)

Payment not update in my order

Today today I booked one green t-shirt my payment cut in my account but not update in Allen Solly order kindly update my payment and complete my order

Fri, 30/12/2022 - 10:14am — Kriti Singh (not verified)

Worng product delivered

I have ordered a footwear
It's wrong product delivered to me.
I am trying to return it. But the option to return is not generating. And there is no number of customer service to resolve issues.. and no reply on email given.
Highly disappointed with Allen Solly.
If there will be no respond.
I will write an open letter to the team and corporate office.
Big brand and Not working properly.

Tue, 12/04/2022 - 11:30am — Mohanraj (not verified)

Wrong material despatched

Dear Team,

My complaint ticket number CAS-377161-F4P3Z9

No response to my complaint yet.

Tue, 21/12/2021 - 2:40pm — Kriti satija (not verified)

Received different product

Hi Team,

Ordered purple color sweatshirt of M size and received red colour sweatshirt of XXL size.

Highly disappointed.

Please get it returned asap.

Ticket number is CAS-306538-V5C3C2
Order number is 5499409

I have already sent you the mail but no response from your side so far.

Please reply.

Thanks,
Kriti

Tue, 12/04/2022 - 11:32am — Mohanraj (not verified)

Wrong material despatched

Even for my below compliant is not responded
CAS-377161-F4P3Z9

Mon, 04/10/2021 - 10:53am — Karishma Baruah (not verified)

Pending pick up

I am so dissatisfied. Its been 2 weeks i have been writing to customer service regarding a pick up. Every time a mail i get an auto generated mail and noting else. No response from customer service.. my pick up still pending . If you cannot provide a proper customer service please do not sale products.. its a harassment.

Mon, 14/12/2020 - 10:30am — Sujeet (not verified)

Ordered 2 dresses but delivered only 1

Hi team, I had ordered 2 dresses from the website and both were shipped using different shipment numbers...
I got delivery of 1 dress against a shipment number and on the website, the order shows delivered and the shipment number is different one...
I sent email twice to the support email, but what I get is just a case number but no support in any form...
Case numbers:  CAS-115348-N3X3B8
Other case:    CAS-115628-V6V4X6

Please check and update me regarding my order and delivery status...

Thanks,
Sujeet

Wed, 30/09/2020 - 4:21pm — SARIKA GUPTA (not verified)

Complaint regarding upi payment

I made upi transaction on 21 sept 2020 in sector 18 store noida but they didn't get a receipt so i made cash payment.Unlucily that payment is debited from my account also and yet not i have not received my payment.

Mon, 28/10/2019 - 12:57pm — Shiva (not verified)

Redeem of allen solly points

How i can remeed my point in allen sony & how should i know my points

Tue, 22/10/2019 - 1:20pm — Ankit Mehta (not verified)

Paper carry bags

Dear sir,

We are paper carry bag manufacturer from Chennai. We have fully automatic paper carry bag machine with capacity of 80000 bags per bag. we would like to get in touch with your purchase department so that we can show our products and give you best rates.

you can visit our website
navpak.in

regards
Ankit Mehta

Fri, 04/10/2019 - 4:38pm — Ajesh (not verified)

Colour faded

I am a regular customer of Allen Solly from last 7 years and now a days the quality of your product is too bad. If colour fade occurs the store executive use to tell that it should send to QC and after that they will replace the product. When it reaches the QC they won't accept and they use to tell that it's washing problem. Your store executive told me to do shampoo wash and I use to do shampoo wash only. What is the solution for this reason. You are giving 6 month replace warranty and with in 6 months colour fades then you will tell that it's washing problem.

Sun, 01/09/2019 - 8:32pm — Mahendra Patel (not verified)

Very bad track pent

I purchase a track pent from triton mall jaipur from ur shop but after 2 washes the pent have many more roughage and the brand logo is also fall out with one wash I just wasted my money to bought ur product first and last tiem

Sat, 27/10/2018 - 2:23pm — Md ashfaque Ahmad (not verified)

Working

Leather and non leather products wallets and bags leadies and Jean's wallets manufacturer

Thu, 25/10/2018 - 10:48am — Harphool prajapat (not verified)

gift card purchase ,so me not have ,refund me

Sir ,i have a Allen solly gift card so ,my home deliver not possible so,my gift card money refund me .so please help me

Thu, 12/07/2018 - 6:05pm — Mansi Jain (not verified)

Shoes complaint

I have bought 2 pair of shoes from factory outlet Zirakpur, Punjab. These are the worst shoes I ever had. I feel very bad by purchasing from ur store last week. I just wasted my money by shopping these hard and tough shoes. A lot of disappointment from Allen solly not expected at all. But I hope you will gonna resolve this issue.
Thanks
Mansi Jain

Sent from my iPhone

Mon, 11/09/2017 - 6:49am — Sumedh salve (not verified)

T shirts colour faded.

I have bought a new t short of your brand it's a white t short with colour full strips and colour but when I washed it just for the 1st time it's strips and color's colour came out it faded and now looks very bad it seems as if it's very old... Really very upset to expect such kind of low quality from a brand like Allen Solly..

Sun, 15/04/2018 - 9:23am — Suraj Maurya (not verified)

Yes bro it's very worst

Yes bro it's very worst experience to shop with Allen Solly I had bought a shirt worth 2299/- but it's colour fade in first wash....
I make a request proposal to the concerned outlet..

Thu, 22/02/2018 - 11:01am — Saquib iftekhar (not verified)

Regarding jacket issue

I have bought a new jacket of your brand it's a light coffee colour with but when I washed it just for the 1st time and colour came out it faded and now looks very bad it seems as if it's very old... Really very upset to expect such kind of low quality from a brand like Allen Solly..