ALT Balaji Customer Care

Updated on Saturday, 29 October 2022 - 9:44am

Organization:

altbalaji.com

Website:

Official Website

Email

support [at] altbalaji [dot] com (For Support Related Queries)

Important links

How to recover password ?

Web Browser

Go to official website.
Click on ‘Sign In’ located at the top-right corner of the page.
Click on ‘Forgot Password’ on the Sign In page.
Enter your Email ID and click on the ‘Submit’ button.
A reset password link will be sent to the email you’ve signed up with
The link will direct you to a page that will prompt you to key in your
new password and password confirmation.

iOS/Android App

Open the ALTBalaji App.
Tap the ‘Menu’ option (three horizontal bars) located at the top-left corner.
Tap on ‘Sign In’.
Tap on ‘Forgot Your Password’.
Enter your registered Email ID.
A reset password link will be sent to the email you’ve signed up with.
The link will direct you to a page that will prompt you to key in your
new password and password confirmation .

A reset password link will be sent to the email you've signed up with The link will direct you to a page
that will prompt you to key in your new password and password confirmation.

Grievance Redressal

You can raise query/complaint by contacting on the contact no. and email:
- Contact details of Grievance Officers:
  Email Id: grievanceofficer [at] altbalaji [dot] com
  Contact Details: 022-40698130/ 022-40698103
  Address: C-13, Balaji House, Dalia Industrial Estate,
  Opposite Laxmi Industrial Estate, New Link Road, Andheri
  (West), Mumbai- 400 053, Maharashtra
It will take 24 hours after the receipt of the complaint.
They will resolve the query/complaint within 15 days from the date of receipt of complaint.

Social Sites

Comments

Sun, 01/12/2019 - 7:37pm — tripati (not verified)

Subscription not done

Hi I paid amount but till now I didn't get subscription. It's disgusting. I don't get any response till now. Very irresponsible people and worst service

Sun, 01/12/2019 - 3:46pm — Anonymous (not verified)

I have subscribed and paied

I have subscribed and paied hy upi id still did not get subscription

Sat, 30/11/2019 - 11:15pm — Sneha (not verified)

Done the subscription before 2 days still it's not activated.. . I'm not able to access the episodes.
My money has also cut from the account.
I even mailed 2 times to support balaji [at] gmail [dot] com but there is no response from them....
Why is this happening with many others also?
Please do check out our mails.

Fri, 29/11/2019 - 10:16pm — Umesh p (not verified)

Paid subscription for 1 year

Paid subscription for 1 year and its been 20 days subscription not activated

There is no response from the support team nor legal team inspite so many reminder mails and no update frm the side queris.

Its duping the people n not providing the solution ...

Its a fake site

Fri, 29/11/2019 - 10:04am — Madhurendra (not verified)

I paid 100 rs 27/11/2019 but subscribe not active plz help me

Thu, 28/11/2019 - 2:32pm — Anamika (not verified)

Subscription issue.. chnanel is collecting money from user

Same issue..amount deduction done and no subscription activated yet . Are you guys playing or something... If it not going to get resolve.. not gonna watch or download this fucking app again.. you thief people...look the matter n fix it asap..

Thu, 28/11/2019 - 1:50pm — Anonymous (not verified)

Unable to watch tak balaji episod

Sir I have brought 3 month subscribe plan but starting it was running best but after 24 days I am not able to watch tak balaji episode. Pls help me

Thu, 28/11/2019 - 12:26pm — Veer rana (not verified)

Subscription

I already paid for three months subscription but till date my subscription is not activated.... It's a poor show by alt balaji team..... I wrote u guys @supportteam but no reply... U people r loosing trust of customers by doing this

Wed, 27/11/2019 - 4:54pm — Parama Nath (not verified)

Subscription

I'm pay RS.100 for our 3 months subscription but not activated your program to till now. I'm do the complaint already on our side but not respons any one. Please help me.

Wed, 27/11/2019 - 4:30pm — Rahul (not verified)

Not active my plan

Dear sir.maine abhi 100 rup ka recharge kiya ALT balaji wale app ka comedy wale video dekhne ke liye but mera paisa bhi cut chuka or video bhi nhi chal rha

Wed, 27/11/2019 - 4:10pm — Punita (not verified)

Kindly activate my subscription plan I already paid the money.

Activate my subscription.

Tue, 26/11/2019 - 10:34pm — Manoj Chaudhari (not verified)

Sing in not work

My payment is deducted and app. not work please help us

Sat, 04/01/2020 - 10:45am — Nitin Singh (not verified)

Unable to Login after payment Nitin Singh

I subscribed for three month pack. I'm unable to login. Payment details as done dated 2 Jan 2020 @ 1713.
Pls resolve.

Tue, 24/12/2019 - 10:44pm — Dipika khairnar (not verified)

Complain about subscription

I was subscribed today but apps npt work properly and Money also deducted

Mon, 16/12/2019 - 6:24pm — kirti (not verified)

Same issue and i can see lot

Same issue and i can see lot more complaints here about the same issue
What is this happening ?

Tue, 26/11/2019 - 10:10am — suneet singh (not verified)

complement

Recharge bhi hai. movie nahi chal rahi hai.

Tue, 31/12/2019 - 12:16pm — Vandana Tiwari (not verified)

Alt balaji app recharge kiya nhi chal raha hai

Mere Bhi recharge kiya hai video nhi chal raha hai amount bhi cut howa hai

Mon, 25/11/2019 - 8:13pm — Dilip anjana (not verified)

recharge kar diya aur movie Nahin chal rahi.

Thu, 26/12/2019 - 9:27pm — Anonymous (not verified)

Recharge kar diya aur movie nahin chal Rahi hai

Hello sir
Please halp me.
Sir mane amozone pay thi recharge Kari tu .mara account mathi pement clear thi giu toie movie star that hi Nathi.plese halp karo sir

Sat, 23/11/2019 - 9:03pm — Parvez (not verified)

Recharge

Recharge ho gaya hai.magar alt bali ji channel nhi chal rha hai.

Thu, 02/01/2020 - 8:32pm — Deep Chand (not verified)

Recharge ho gaya hai.magar alt bali ji channel nhi chal rha hai.

Thu, 26/12/2019 - 9:34pm — Hitendar (not verified)

Please halp me. Sir mane

Please halp me.
Sir mane amozone pay thi recharge Kari tu .mara account mathi pement clear thi giu 6 ,to pan alt balji app chalu thathi
Nathi please sir help karo. Bahut try Kiya lakin.kol halp nahi mil Rahi sir . please reply

Thu, 19/12/2019 - 7:04pm — Surender Kumar (not verified)

Channel nhi chal raha hai

Recharge ho gaya he magar alt bali ji nhi channal nhi chal raha he

Tue, 10/12/2019 - 10:56pm — Prabhu goswami (not verified)

Alt balaji app

Payment cut gaya aur app nahi chal raha he

Sat, 23/11/2019 - 9:41am — sandeep gehalot (not verified)

subscription

i tried subscribing but the transaction failed and the money got duduc ted from my bank account

Wed, 20/11/2019 - 9:22pm — Gupta (not verified)

Account not active

Sir I am already subscribe my account by Amazon pay since 2 days before but account not active please explain what should we do..

Tue, 19/11/2019 - 8:22pm — Prashant rakhade (not verified)

Subscribers problem

100rs pay recharge but no open videos please halp

Tue, 17/12/2019 - 11:15pm — Piyush pawar (not verified)

Vedio not display

Pay 100 rupees but vedio not play in my account my email id and name maitaion in this complents solve

Wed, 04/12/2019 - 11:51am — Pritesh Makwana (not verified)

I paid money not subscribe channel

Why not subscribe channel and u are not answer

Sat, 16/11/2019 - 11:37pm — Shahazad khan (not verified)

Payment done but id not subscribe

Payment deducted from my account but id not subscribe,plz chek and solve this.

Tue, 07/01/2020 - 10:15am — Shubham (not verified)

Payment deducted from my account but id not subscribe,plz chek a

Payment deducted from my account but id not subscribe,plz chek and solve this

Tue, 24/12/2019 - 1:08pm — Khalasi Parag (not verified)

Payment done & deduct payment through but not I'd not open

Hello team my problem is payment will be done & deducted in my payment wallet but not open ID & subscribe & not open any show.

So Request solve this problem very soon.

Fri, 13/12/2019 - 11:54am — Akash Thakue (not verified)

Money Deducted From Account

i purchase 100 Rs 3 month pack and Its showing M not subscribe what is this

Wed, 13/11/2019 - 11:01am — Kanhaiya lal mali (not verified)

Paytm rs richarg kiya movie nahi chal rahi

Kal sham ko ka richarg kiya movies nahi chal rahi paytm se kiya

Mon, 13/01/2020 - 1:21pm — Padeep singh (not verified)

Downloading video not play

Pehle to dwnld nhi ho rha h,badi mushkil se hone ke baad,downloaded video play nhi ho rha h,uske liye bhi data connection mang rha h..
Please help....otherwise deactivate our account

Thu, 19/12/2019 - 7:17pm — Surender Kumar (not verified)

Channel nhi chal raha hai

Phone Pe se recharge kiya hai
Channel nhi chal raha hai koi bhi

Tue, 12/11/2019 - 7:39pm — Kartik (not verified)

Complaint

The money is reduced from my bank account but my subscription is not activate

Thu, 09/01/2020 - 3:24pm — Pawan bajpai (not verified)

Money deducted

I have subscribed your channel amount 100 deducted but channel not open plz solve quiry

Tue, 12/11/2019 - 7:29pm — Kartik (not verified)

Complaint

The money is reduced from my bank account but my subscription is not activate

Fri, 03/01/2020 - 7:10pm — Prachi (not verified)

Amount deducted twice

Hello Team,

Amount of Rs. 100 deducted twice. First time no response only the amount deduction happened.Second time got the subscription.Please advise with regard to the first amount.

Tue, 12/11/2019 - 3:36pm — Tarun (not verified)

Pay rs but not get sub

Mera 100 rs pay kr diya ha but sub nhi mila ...??

Mon, 11/11/2019 - 11:46am — Vikas Pathak (not verified)

Activat the program

Dear team
I'm pay RS.100 for our 3 months subscription but not activated your program to till now. I'm do the complaint already on our side but not respons any one. Please help me.

Regards
Vikas Pathak

Thu, 19/12/2019 - 7:26pm — Surender Kumar (not verified)

activated your program

Recharge 100 for your 3 month not activated subscription problem he

Mon, 02/12/2019 - 1:04pm — Ritik yadav (not verified)

complain

M subscribe alt balaji but m not seen any shows in this app

Fri, 29/11/2019 - 4:50pm — Mohammad khalid (not verified)

Subscription

I subscribe my account but not activate and money is deducted

Sat, 09/11/2019 - 10:33pm — Anonymous (not verified)

No subscription after three days of payment.

Even after so many queries and mails sent to altbalaji people they do not revert. I have paid money and didn't get subscription even after 3 days. Are you here for duping people #altbalaji?

Sat, 30/11/2019 - 11:49pm — Anonymous (not verified)